Human resources competencies, employability and career success in South Africa: reflections of a sample of senior human resource practitioners

Orientation: The research was a reflection on the careers of senior human resources (HR) personnel registered with the SABPP as master or chartered human resources practitioners. The study identified the human resources competencies in South Africa which are attributed to employability and subsequently career success; the study also tested the applicability of the competency model proposed by the SABPP. Purpose: The study explored human resource competencies, employability and career success in South Africa. It targeted participants registered as master or chartered practitioners with the SABPP. As human resource management is professionalising, there is a need to align the requirements of the profession to what the stakeholders (employers, universities, graduates and professional bodies) require. Without a set baseline for competencies which are instrumental to human resource employability and career success, it becomes challenging to identify human resource shortcomings in the workplace. Method: The study made use of an interpretive orientation. This interpretivist approach was adopted for two reasons – it could provide useful insight to human resource employability and secondly, to gain insight into the experiences of participants. Purposive sampling was used to solicit participants as the researcher decided to select practitioners registered as master or chartered HR professionals with the SABPP. In the study, 35 practitioner interviews were conducted. Thematic analysis was used to analyse data and themes were derived from this. Main findings: The study identified: Volunteering; Work experience; Internships; Networking; Recommendations; Easy access to job market; Extracurricular activities; Resilience; Research; Having the right qualification; Recruitment agencies; Creativity; Further education; Willingness to learn; Attitude; Work ethic; Equity legislation; Work readiness; Passion for the job; Emotional intelligence; Personality; Positive psychology; Critical thinking; Emotional maturity; Behavioural competencies; Emotional intelligence; Technology; Entrepreneurial orientation; Technology and Entrepreneurial orientation as the factors which make one employable. Lack of work experience, Lack of jobs, Expectations of the world of work, Flooded market and No right qualification for HR professionals were identified as factors which make one unemployable. The competencies which are essential for HR employability and career success were identified. The meaning of career success for human resource practitioners was identified as: contribution to strategy. Being entrepreneurial, enjoying what one does, support from organisation, mastering HR competencies, income, v career planning and career were the themes identified to infer the meaning of career success. Areas of dissatisfaction were also identified from practitioners as: being underutilised; lack of a concise career path; always greener ‘on the other side’; monetary dissatisfaction; glass ceiling; and lack of contribution to strategy. After the SABPP model had been introduced, it enhanced organisation efficiency and guidance to HR strategy. It was used by practitioners to meet organisation objectives and to set objectives for personal development; however, in some organisations, the model was yet to be implemented and the public sector was putting in place a framework to be in line with the SABPP competency model. Some had no model in place and thus there was no impact on such organisations’. With regards to the competency model, its applicability to the human resource context and its shortcomings were deliberated upon. Practitioners gave their opinions of the applicability of the SABPP competency model: Model lays a solid foundation for HR as the Model justifies HR to the boardroom; Model covers all essential HR competencies. However, the model was also criticised as it was: too academic, lacked personal characteristics; nothing new here and it is relatively unknown by other practitioners. Practitioners also identified competencies they regarded as key: these were classified as traditional, modern and behavioural. Lastly, practitioners suggested competencies they think must be added into the SABPP competency model: the human touch; work ethic; love for people, passion for the profession, personality, emotional intelligence, attitude, behavioural competencies, positive psychology and arithmetic numeracy were identified as key items to be added. Human resource practitioners were content with the state of the model; the general weakness was the omission of personal attributes which are crucial for effective performance within the HR profession. Contribution: The study is a step towards enhancing sector-specific employability. In attaining employability, the generic skills, which are crucial, have to be cemented by disciplinespecific knowledge. Attaining a mark of 65% and above is a reflection of trainability of a job seeker. The meaning of career success is derived from the areas of dissatisfaction and satisfaction of practitioners. HR practitioners value contribution to strategy and are acknowledged for what they are doing. The legal framework in South Africa hinders career progression. There are 12 traits (networking, positive psychology, interpersonal strength, human touch, work ethic, love for people, passion for the profession, personality, emotional intelligence, arithmetic competency, attitude, behavioural competencies and being vi entrepreneurial) which are essential for effective performance which must be incorporated in the SABPP competency model. From the study, HR must go back to basics, master the basics and in doing so, create a solid foundation for HR ascendancy to the boardroom Managerial implication The implications of the study are synonymous to universities and the HR curriculum, the professional body and the future HR professional. HR graduate employability links labour market requirements to higher education. Higher education offers HR degrees for candidates who are willing to work in HR. The study is a contribution to the global professionalisation of human resource management. South Africa is setting the trend as the SABPP is actively involved in the certification of human resource curricula, setting standards and providing a sound code of ethics