555 research outputs found

    Impact of Service Quality on Patient Satisfaction: In a Public Hospital in Cap Vert

    Get PDF
    Patient satisfaction is recognized as one of the most important quality dimensions and key success indicators in the health care industry. Identifying the most critical factors in hospitals related to the service quality will ensure survival and success in the future. This study aims to investigate patients' perception of the service quality provided by a public hospital in Cap Vert and propose some improvement measures. A questionnaire adapted from the ServPerf model was used to measure the patient’s level of satisfaction. The findings of this study stated that all the dimensions namely reliable, responsiveness, assurance, empathy and tangibles are significantly related to the patient’s satisfaction. Besides, the study also found that older patients, with less literacy and the ones with a greater number of children, feel more satisfied. Overall the perception of the patients about the service quality provided by the hospital and it’s the satisfaction is quite poor. A report has been presented to the hospital administration, including results and suggestions in compliance with the findings. Keywords: Service Quality, Satisfaction, ServPerf, ServQual, Public Hospital, Cap Vert DOI: 10.7176/EJBM/12-27-01 Publication date:September 30th 202

    Changing Practices, Changing Identities: A Study with Students at Risk of Educational Exclusion

    Get PDF
    This study discusses how students at risk of educational exclusion can restore their identity and improve learning and scientific literacy. This qualitative research adopts an interpretative orientation. Twenty-eight secondary school students, aged 16 to 20 participated. Data was collected of the interactions between students in lessons, focus group interview and written documents. Data analysis was inductive, consistent with a naturalistic research paradigm, and consisted of uncovering salient patterns, singularities, and themes associated with research aims. Several students, at risk of educational exclusion, value this kind of practice. By changing practice, the learning social context varied, as well as students’ identities and their relationships with knowledge, teachers and school

    Pelvic lymphangioleiomyomatosis

    Get PDF

    Indoor environmental quality assessment in groceries

    Get PDF
    Mestrado em Segurança e Higiene no TrabalhoAir is among the vital human needs to survive. It is the one thing humans cannot be without for longer than a few minutes. Indoor Air Quality (IAQ) is a public and occupational health concern since we are exposed to air pollutants daily, given that we spend almost 90% of our time in indoor environments. IAQ can be affected by numerous factors, from outdoor pollutants that get indoors through ventilation to building materials, furnishing, and activities carried by the building occupants. Exposure to air pollutants has been linked to a panoply of adverse effects on our health, well-being, and performance. The aim of this study was to assess the IAQ in grocery stores (GS) in the municipality of Cascais in the Lisbon district of Portugal, and, consequently, to characterize the workers' occupational exposure to air pollutants. The study was conducted in 13 small “family” grocery stores. The IAQ monitoring campaign was conducted using low-cost technologies and focused on several parameters, namely: Carbon dioxide (CO2), Volatile organic compound (VOCs), Particulate matter (PM10 and PM2.5), Temperature (T), and Relative Humidity (RH). The results were analyzed using SPSS software. Overall, the IAQ of the studied GSs complied with the Portuguese legislation, except for PM2.5, where 23% of GSs presented levels above the established limit value of 25 μg.m-3. The IAQ assessment allowed us to identify the best strategies to improve the workers’ experience in indoor environments at their workplaces.N/

    Hidric resources pollution as a trigger for socio-scientific activim

    Get PDF
    Los currículos de ciencias destacan la necesidad de implicar al alumnado en temas de la sociedad civil relacionados con las ciencias, al poner en evidencia la primacía de los aprendizajes sobre la relación cienciastecnología- sociedad-ambiente. Este trabajo tiene como objetivo conocer los aprendizajes de los alumnos cuando se involucran en el intento de solución de la problemática relacionada con la contaminación del riachuelo aledaño a su escuela. La metodología de investigación es cualitativa, de orientación interpretativa y basada en la observación participante. Participan 21 alumnos de dos clases de 8.º nivel1 con un currículo alternativo que viven en un medio rural del sudoeste portugués. Los datos se recogieron a través del diario del profesor, documentos escritos y entrevistas a los alumnos (realizadas al final del estudio). Los resultados revelan que las vivencias positivas proporcionadas por el club de radio les dotaron de confianza y les incentivaron al activismo comunitario relacionado con la contaminación del riachuelo local. Este activismo se concreta a través de un teatro de fantoches sobre el tratamiento de las aguas residuales. Asimismo, los resultados nos muestran que el activismo conduce a los alumnos a la identificación de los temas de ciencias y de tecnología que están en la base de la contaminación del riachuelo, ampliando su conocimiento sobre el problema y discutiendo diferentes perspectivas para su solución. Además, los jóvenes reconocen que el conocimiento les permite informar a otros miembros de la comunidad y se dan cuenta de que tienen el derecho de implicarse en cuestiones socio-científicas que afecten su calidad de vida.Science curricula emphasize the need to involve pupils in issues related with society, promoting the science-technology-society-environment perspective. The present study aims at understanding pupils’ learning when they were involved in the problem related with the pollution of a creek near their school. In this study, a qualitative and interpretive methodology was used, based in participant observation. Participants are 21 pupils, who attend the 8th grade of an alternative curriculum. The school belongs to a rural area in the Southwest of Portugal. Data were collected through field notes, written documents and pupils’ interviews (performed at the end of the study). The results show that the positive experiences provided by the radio club gave pupils confidence and encouraged them to activism related with the pollution of the local creek. This activism is concretized through a theater, raising awareness the community and local authority to the treatment of wastewater. In addition, the results show that activism allows pupils to indentify the scientific and technological concepts which are in the base of the pollution of the creek, expanding their knowledge related with the problem and discussing different perspectives for the solution. In addition, pupils recognize that is important to provide with knowledge the other members of the community and realize that they have the right to engage in socioscientific issues, that affects their quality of life

    Contamination of water resources as a starting point for socio-scientific activism

    Get PDF
    Science curricula emphasize the need to involve students in civil society issues related to science, highlighting the primacy of learning about the science-technology-society-environment relationship. The objective of this work is to know the students' learning when they get involved in the attempt to solve the problem related to the pollution of the stream near their school. The research methodology is qualitative, interpretative and based on participant observation. Twenty-one students from two 8th grade classes[1] with an alternative curriculum, living in a rural environment in southwestern Portugal, participated in the study. Data were collected through the teacher's diary, written documents and interviews with the students (conducted at the final of the study). The results reveal that the positive experiences provided by the radio club gave them confidence and encouraged them to engage in community activism related to the pollution of the local stream. This activism takes the form of a puppet show about sewage treatment. Also, the results show us that activism leads students to the identification of the science and technology issues that are at the root of the pollution of the creek, expanding their knowledge about the problem and discussing different perspectives for its solution. In addition, young people recognize that knowledge enables them to inform other members of the community and realize that they have the right to become involved in socio-scientific issues that affect their quality of life

    Student Perceptions of Secondary Science Teachers’ Practices Following Curricular Change

    Get PDF
    Inquiry-based teaching has emerged as a highly valued strategy in science education. In Portugal, the science curriculum has been redesigned in order to promote such teaching. This implies substantial change in teacher practice. It is therefore important to understand students’ perceptions of teacher practice. Aim: In this study, we describe student perception of teacher practices and look for associations between the perceptions and student motivation. Method: Three low-achieving, secondary-level science classes were studied. Motivation was measured by two scales (Intrinsic and Extrinsic); Perceptions were measured in four dimensions. Results: Significant associations (p < .05) were observed between intrinsic motivation and (a) Perception of the use of Laboratory Work; (b) Perception of Science-Technology-Society and (c) Perceived Student Autonomy. No association was noted between intrinsic motivation and the Perception of Teacher as Facilitator. Conclusions: Results are generally consistent with previous literature. Teacher professional development lags behind curricular change. Teachers require new conceptions of assessment.Projeto financiado pelo CIEFCU

    In vitro evaluation of the antibacterial and antioxidant activities of extracts of Gracilaria gracilis with a view into its potential use as an additive in fish feed

    Get PDF
    Fish in aquaculture systems are subject to several stressors that inhibit the immune response and potentiate the development of disease and increased mortality. The inclusion of additives in the fish diet, namely seaweeds or their extracts, that are natural sources of bioactive compounds can be an important tool for promoting the health and well-being of these animals. The present study aims at the development of sustainable and effective methodologies for the extraction of bioactive compounds of the red seaweed Gracilaria gracilis, exploring its antibacterial and antioxidant potential and considering its potential use as an additive for functional fish feeds. The yield of the extraction methods was evaluated upon the use of sequential solid–liquid extraction techniques with ethanol and water as solvents, different extraction temperatures (room temperature: 40ºC and 70ºC), and extraction time. The results demonstrated that the adoption extraction times of 30 min. at 40ºC provided higher yields. We also evaluated the antioxidant capacity and the antibacterial properties of the obtained extracts against different strains that cause fish diseases by disk diffusion and broth microdilution methods. The antioxidant activity was determined by the DPPH reducing capacity method and quantification of total polyphenols content (TPC).With these results, we can establish extraction procedures that allow the future use of G. gracilis extracts, with antibacterial and antioxidant effects in a safe and effective way.info:eu-repo/semantics/publishedVersio

    New insights on the sporulation, germination, and nutritional profile of Gracilaria gracilis (Rhodophyta) grown under controlled conditions

    Get PDF
    The red seaweed Gracilaria gracilis is a widely cultivated species known for its high agar content. It is also an important source of proteins, minerals, and vitamins. The chemical profile of seaweed depends on the cultivation methods used and the growing conditions to which they are exposed. Thus, two independent methods of sporulation and germination were tested upon Gracilaria gracilis grown in controlled conditions. During the tests, different substrates, culture media and incubation times were tested to induce cystocarp maturation. The results showed that cystocarp maturation and spore release were successful, with a visible volume increase and format change in the protruding cystocarps. Furthermore, the process of maturation to germination was accomplished, fulfilling the complete life cycle. In parallel, the nutritional profile of the biomass obtained was evaluated and compared with the nutritional values of biomass collected from the environment. Results showed no significant differences between wild specimens and cultivated ones in organic matter, ash content, lipid content, carbohydrates, or phycocolloid content. The present work, therefore, presents two simple alternative methods with potential applications in start-ups aimed at the cultivation of seaweed. Through these methods, it is possible to obtain biomass with nutritional characteristics similar to those obtained in the wild.info:eu-repo/semantics/publishedVersio
    • …
    corecore