THE CIO AS A POLITICAL PLAYER – WORK IN PROGRESS

A review of the literature on the Chief Information Officer (CIO) emphasizes the importance of the role of politics in the activities of the CIO). Building on the approach established in Political Strategies Framework (Romm and Rippa, 2010) an empirical research program is described that will validate assumptions about this political role. The research will validate specific actions or attitudes which constitute political activity and relate these activities to stages in the systems development lifecycle. How this Political Strategies Framework can be the basis for further research on the political dimensions of the CIO role is explained in the final section

The World IT Project: History, Trials, Tribulations, Lessons, and Recommendations

We conceived The World IT Project, the largest study of its kind in the IS field, more than a decade ago. This ambitious mega project with an enormous global scale was formally launched in 2013 and is expected to finish by 2017. Major publications on the project should appear through 2019. The project responded to the pervasive bias in IS research towards American and Western views. What IS research glaringly lacks is a global view that tries to understand the major IS issues in the world in the context of unique cultural, economic, political, religious, and societal environments. The World IT Project captures the organizational, technological, and individual issues of IT employees across the world and relates them to cultural and organizational factors. This first major paper provides the project’s objectives and history, its general framework, governance, important decision points, and recommendations for future researchers based on lessons learned. Ultimately, we hope to provide a world view of IT issues that will be relevant to stakeholders at the firm, national, and international levels. We also invite scholars to send their recommendations for analyzing and writing papers using our vast database

Self-service in the Internet age: Expectations and experiences

"The Internet has emerged as a network which enables a vast range of interactions between businesses and government organizations and individuals. These interactions are classified as B2C (business to consumer), B2B (business to business) and C2C (consumer to consumer) creating ever growing forms of Internet connectedness." "This connectedness enables a vast range of self-service opportunities via the Internet. Self-Service in the Internet Age explores attitudes and behaviors to this new form of self-service provision. It focuses on how services are used and viewed by those who choose to use or not use them in a variety of contexts such as personal banking, shopping, travel, education, and health."--BOOK JACKET

ERP systems in universities : rationale advanced for their adoption

This chapter outlines the significance ofenterprise resource planning (ERP) systems and analyses the rationale used for their adoption. This study is structured around a theory of the motivations for investment in information technology (IT) to support core business operations. The data used for the study are documents published electronically on the Internet by universities. A content analysis was applied to this data. The chapter employs frequent use of quotes from the sources selected to assist the reader to understand the context and to verify the analysis. The findings are that the main reasons for adopting ERP are the modernization of systems, greater usability and flexibility, integration of data and systems, business process reengineering, an increase in the degree of electronic data interchange including the provision of Web-based interfaces to application systems, reduced maintenance and risk avoidance

The role of SME's in promoting EC in communities

The purpose of this paper is to analyze the literature on electronic commerce (EC) in the local arena as a means for understanding the role that small and medium size enterprises (SME's) can play in the promotion of electronic commerce in their communities. Based on the analysis of the literature the Action, Reaction and Interaction (ARI) model is presented. We conclude with an outline of the major directions for future research, with particular emphasis on research on the role of SME's in promoting EC in communities outside North America

Analyzing virtual team development through journals

This paper focuses on journal entries written by members of virtual teams as a basis for analyzing the process of virtual team development. The analysis of the journal entries revealed a six-stage virtual team development process. The paper links this process to the literature on co-located group development, demonstrating that the dynamics of virtual group development follows a pattern similar to the dynamics of co-located group development

Community informatics : building learning communities from the inside out

Community Informatics is an emerging area which examines issues related to the education of the community about the use of Internet technologies for social and economic development. As such, community informatics projects are examples of lifelong education. The purpose of this paper is to analyse the emerging literature on community informatics as a basis for our model of community informatics. We start by presenting the major themes in the research to date. The review is intended to highlight the variables that have been outlined by previous research as determinants of successful or unsuccessful diffusion of information technologies in organisations. We conclude this discussion by outlining the variables from the diffusion literature that can be used as the building blocks for a theoretical model of community informatics. We end the paper with an outline of the major directions for future research emanating from our model