TOWARDS GUIDELINES FOR DEVELOPMENT AND MANAGEMENT OF TRANSNATIONAL INFORMATION SYSTEMS

This paper focuses on transnational information systems (TIS) that cross organisational as well as international boundaries. Such systems are being built and used in increasing numbers, but very little attention has been paid to US in the literature. This paper describes an empirical study which gathered case study data from four TIS projects. The data were used to describe problems encountered during TIS development and management and to discuss solutions found for those problems. An interesting finding was that organisations tend to address difficulties by lowering the level of aspiration of the TIS rather than addressing difficulties head-on

Towards Guidelines for Development and Management of Transnational Information Systems

This paper focuses on transnational information systems (TIS) that cross organisational as well as international boundaries. Such systems are being built and used in increasing numbers, but very little attention has been paid to US in the literature. This paper describes an empirical study which gathered case study data from four TIS projects. The data were used to describe problems encountered during TIS development and management and to discuss solutions found for those problems. An interesting finding was that organisations tend to address difficulties by lowering the level of aspiration of the TIS rather than addressing difficulties head-on

Algorithmization of Bureaucratic Organizations: Using a Practice Lens to Study How Context Shapes Predictive Policing Systems

The current scientific debate on algorithms in the public sector is dominated by a focus on technology rather than organizational patterns. This paper extends our understanding of these patterns by studying the algorithmization of bureaucratic organizations, which is the process in which an organization rearranges its working routines around the use of algorithms. To explore the algorithmization of bureaucratic organizations, we conducted a comparative empirical analysis of predictive policing in Berlin (Germany) and Amsterdam (Netherlands) through in-depth qualitative research. Our study identified two emergent patterns: the ‘algorithmic cage' (Berlin, more hierarchical control) and the ‘algorithmic colleague' (Amsterdam, room for professional judgment). These patterns result from administrative cultures and reinforce existing patterns of organization. The study highlights that two patterns of algorithmization of government bureaucracy can be identified and that these patterns depend on dominant social norms and interpretations rather than the technological features of algorithmic systems