Banking Information Success Acceptance: An Empirical Evaluation

Extending the technology acceptance model, we present a two-level analysis to empirically evaluate the acceptance of business information systems in customer-based retail banking.  Utilizing survey data from a representative banking group in a representative international financial center, regression analysis first indicated that end-user satisfaction, usage and acceptance depend significantly on the system’s perceived usefulness, perceived ease of use and expected ability to meet customer information requirements. In turn, these perceptual-anticipatory considerations were found to be positively and significantly affected by technical-functional factors in the form of user-friendliness and system reliability.  For the corporate strategist, our empirical results suggest enhancing perceived ease of use, perceived usefulness and ability to meet customer information needs in order of importance when introducing or up-grading information systems in retail banking and other service-based business activities

Advances in Social Media Research:Past, Present and Future

Social media comprises communication websites that facilitate relationship forming between users from diverse backgrounds, resulting in a rich social structure. User generated content encourages inquiry and decision-making. Given the relevance of social media to various stakeholders, it has received significant attention from researchers of various fields, including information systems. There exists no comprehensive review that integrates and synthesises the findings of literature on social media. This study discusses the findings of 132 papers (in selected IS journals) on social media and social networking published between 1997 and 2017. Most papers reviewed here examine the behavioural side of social media, investigate the aspect of reviews and recommendations, and study its integration for organizational purposes. Furthermore, many studies have investigated the viability of online communities/social media as a marketing medium, while others have explored various aspects of social media, including the risks associated with its use, the value that it creates, and the negative stigma attached to it within workplaces. The use of social media for information sharing during critical events as well as for seeking and/or rendering help has also been investigated in prior research. Other contexts include political and public administration, and the comparison between traditional and social media. Overall, our study identifies multiple emergent themes in the existing corpus, thereby furthering our understanding of advances in social media research. The integrated view of the extant literature that our study presents can help avoid duplication by future researchers, whilst offering fruitful lines of enquiry to help shape research for this emerging field

Interactive systematic hierarchy model for strategic R&D decision making in a dynamic environment

An interactive systematic hierarchy (ISH) model is developed by synthesising the systems approach and the analytic hierarchy process. It is applied to strategic R&D decision making in a dynamic environment. The analysis systematically structures the interdependent decision making tasks associated with such problems into hierarchical intermediate modules. Identification of appropriate criteria is shown to depend on individual task environments, with modular decision constrained to be consistent over time with criteria thus obtained as well as the firm's strategic objectives.link_to_subscribed_fulltex

Microeconomic analytics : A vade mecum for students reading modern economics

128 tr.; 24 cm

Microeconomic Analytics : A Vade Mecum for Students Reading Modern Economics

XX, 128 tr.; 24 cm