Potential for comparative public opinion research in public administration

The public administration and public services have always taken a marginal place in the political scientists’ behavioural research. Public administration students on the other hand tend to focus on political and administrative elites and institutions, and largely ignored citizens in comparative research. In this article we make a plea for international comparative research on citizens’ attitudes towards the public administration from an interdisciplinary perspective. Available international survey material is discussed, and main trends in empirical practice and theoretical approaches are outlined, especially those with a potential impact on public sector reform

Redefining political–administrative relationships in South Africa

This article is an overview of shifting political–administrative relationships in South Africa, with particular reference to growing politicization (partisan control of the bureaucracy). Studies of politicization of public services are important because political involvement in management has often led to negative effects on service delivery. The article sets out a theoretical framework for political–administrative relationships, examining the growing politicization of public services, the impact of New Public Management (NPM) and political–administrative relationships in developing countries. It then looks at political–administrative relationships in South Africa, including the apartheid history, the development of a new framework in the democratic South Africa and politicization in the staffing of the public service. It examines three functional areas – the decentralization of powers, contract appointments and performance man- agement – and discusses the implications of this changing framework for service delivery. The methodology consisted of interviews with a number of senior government officials, including three current directors-general and a former Minister for the Public Service and Administration, an analysis of government legislation, Public Service Commission (PSC) data including surveys, unpublished data of the Department of Public Service and Administration (DPSA), policy papers of the African National Congress (ANC) and an Organisation for Economic Co-operation and Development (OECD) study of political involvement in bureaucracies. The article concludes that growing politicization of the public service has contributed to poor service delivery, and that the South African government needs to place greater emphasis on merit as the basis for appointments and promotions