Balanced Scorecard with Fuzzy Inference as a Performance Measurement in an Automotive Manufacturing line

Abstract In recent years, the balanced score card (BSC) has been the focus of considerable methodology for strategic cost management in management accounting area since it was originally proposed by Kaplan ,R.S. and Norton, D.P. in 1992. BSC is an approach to performance measurement based on both financial and nonfinancial information from four perspectives which are called financial, customer, internal business process, and learning and growth, in order to balance the traditional financial performance system by several grouping of performance measures: short-term and long-term, internal and external, and current and future. Over time, it has been developed to a strategic management system from a comprehensive performance measure, and used in many organizations such as business, hospital, and autonomy in many countries. In this paper, we propose a general model based on BSC by introducing fuzzy inference mechanism. From this, specialists' knowledge and experience can be effectively reflected during the construction of the practical model. Then we illustrate a practical example for an Automotive Manufacturing Co

Condition Based Maintenance for Two-Component Systems with Reliability and Cost Considerations

This paper studies a maintenance policy for a system composed of two components, which are subject to continuous deterioration and consequently stochastic failure. The failure of each component results in the failure of the system. The components are inspected periodically and their deterioration degrees are monitored. The components can be maintained using different maintenance actions (repair or replacement) with different costs. Using stochastic regenerative properties of the system, a stochastic model is developed in order to analyze the deterioration process and a novel approach is presented that simultaneously determines the time between two successive inspection periods and the appropriate maintenance action for each of the components based on the observed degrees of deterioration. This approach considers different criteria like reliability and long-run expected cost of the system. A numerical example is provided in order to illustrate the implementation of the proposed approach