Access to shops: The views of low-income shoppers

Concern is mounting as the retail stranglehold upon access to food grows. Research on the implications of restructuring retailing and health inequality has failed to involve low-income consumers in this debate. This paper reports on an exercise conducted for the UK Government's, Social Exclusion Unit's Policy Action Team on Access to Shops. The survey provides a useful baseline of the views of low-income groups in England. The choices that people on low income can make were found to be dominated by certain factors such as income and, most importantly, transport. Consumers reported varying levels of satisfaction with retail provision. The findings suggest gaps between what people have, what they want and what the planning process does and does not offer them. Better policy and processes are needed to include and represent the interests of low-income groups

Consumer vulnerability and the transformative potential of Internet shopping: An exploratory case study

Ten million individuals in the UK who suffer from long-term illness, impairments or disability can be considered as vulnerable consumers (Office for Disability Issues, 2010). Despite this, there are few studies on the use of the Internet for grocery shopping by the disabled and none which offers an understanding of the multiple facets of consumer vulnerability. The purpose of this study is to contextualise the use of the Internet for grocery shopping using an exploratory case to provide fresh insights into the 'actual' vulnerability of "Danni" – a disabled housewife and mother. The consumer focussed methods used here were combined multiple complementary approaches. The findings illustrate that whilst the use of the Internet reduces the impracticalities of shopping in-store, the normalcy afforded to Danni through shopping in-store (including her sense of self) was not met by the technological offerings. The paradoxes associated with using online provision and the strategies adopted to manage these by Danni demonstrate engagement/disengagement and assimilation/isolation. Policy implications and insights for retailers are provided

Deprived or not deprived? Comparing the measured extent of material deprivation using the UK government's and the Poverty and Social Exclusion surveys' method of calculating material deprivation

Poverty can either be measured directly, through standards of living such as material deprivation, or indirectly through resources available, usually income. Research shows that the optimum measure of poverty combines these methods, a fact that the UK government took cognisance of in its tripartite measure of child poverty. For use in a birth cohort study, two methods of calculating material deprivation were tested: the method used by the UK government taken from the Family Resources Survey (FRS), and the methods used in the Poverty and Social Exclusion (PSE) study at Bristol University. Results show that the former measure, compared to the latter measure, underestimates the depth and extent of material deprivation among families with young children in Scotland

Children and poverty

SIGLELD:6571.65(9) / BLDSC - British Library Document Supply CentreGBUnited Kingdo