41 research outputs found
Belenggu Kecelaruan Kebimbangan Sosial KKS Dalam Kalangan Mahasiswa
Transisi dari pembelajaran dalam talian kepada pembelajaran bersemuka memberi impak yang sangat besar kepada mahasiswa masa kini. Perubahan ini memerlukan penyesuaian diri yang tinggi seperti berjauhan dari keluarga, menjadi mandiri, aktif bergerak untuk menghadiri kuliah, serta melaksanakan tugasan secara berkumpulan. Transisi ini memerlukan penyesuaian diri yang baik dan sikap toleransi dalam diri mereka
The importance of customer service and quality management in determining a firm's success
Today's organizations must be able to adapt and keep abreast with the development and seize the opportunity and benefits to grow and succeed. The management must be sensitive and opened to changes to avoid uncertainties and confitsions about their roles and their customers needs and demands. Failure to act and respond to the changes will expose them to lot of risks, including losing customers' confidence. They must be able to serve their customers
more effectively and efficiently. Implementing a quality management system in an organization is a challenge. Despite numerous hurdles, quality management is still being
considered as something that is needed for long-term solutions and customer-driven strategies. This paper focuses on the importance of customer service and quality management in a organization, specifically on achieving continuous improvement through quality customer service. Specific topics include initiating and implementing a quality management program, building a continuous improvement climate, applying quality principles and
techniques, and performance appraisal vs. quality management
Eksperimen sosial perlu berpandukan kepada etika
Baru-baru ini kita dikejutkan dengan satu video usikan oleh seorang pempengaruh atau influencer terhadap ibu yang membawa anak orang kurang upaya (OKU). Setelah itu, beliau turut meminta maaf dan menyatakan itu hanyalah sebuah eksperimen sosial untuk melihat betapa rakyat Malaysia cakna dengan persekitaran dan individu
Pendamaian Kemanusiaan Bukti Kasih Sayang Sesama Manusia
Dunia sedang berada dalam fasa konflik dan sengketa yang sangat dominan. Daripada sehari ke sehari ada sahaja isu baru yang timbul. Teknik penyelesaian konflik yang dijalankan ada kalanya memberi kesan kepada orang ramai. Sebagai contoh situasi perang yang tiada berkesudahan antara Israel dan Palestin yang kini hangat disebarkan. Hari sehari kita didedahkan dengan berita sedih yang menyayat hati
Peperiksaan sebagai latihan membina daya tahan pelajar
Akhir semester semstinya menjadikan waktu yang sangat mendebarkan buat pelajar kerana mereka akan berhadapan dengan peperiksaan akhir. Walaupun bukan kali pertama menghadapi peperiksaan, debaran di hati akan tetap berlaku. Sudah pasti pelbagai kerisauan mula menjengah fikiran dan perasaan. Tidak kurang juga yang berhadapan dengan tekanan yang pelbagai terutamanya yang berkaitan dengan pemahaman secara menyeluruh mata pelajaran yang diambil
Peranan Pendidikan Emosi Melalui Institusi Keluarga Dalam Memperkukuhkan Struktur Sosial Masyarakat
Dewasa ini, peningkatan salah laku sosial amat membimbangkan ramai pihak. Malah adakalanya salah laku sosial yang dilakukan tidak memikirkan kesan buruk kepada komuniti mahupun masa hadapan kehidupan sendiri. Salah laku sosial didefinisikan sebagai sesuatu perbuatan atau kelakuan yang menyalahi norma-norma murni yang dibenarkan dalam masyarakat, undang-undang dan agama
Universiti lahirkan graduan berkualiti, holistik dan berdaya saing melalui sifat serta nilai diri individu
Dalam dunia yang serba mencabar kini, keperluan mendepani pesaing bagi meletakkan posisi pelajar di tempat tertinggi. Pemikiran tentang pelajaran yang mempunyai hubungan signifikan dengan kerjaya semata-mata perlu diubah kepada pendidikan melahirkan insan yang berkualiti dan holistik serta mampu menyumbang kepada pembangunan ekonomi, sosial, politik dan kemajuan dalam sesebuah negara
Promoting and developing knowledge communities in the workplace
Knowledge is a critical resource for competing in today's economy. 'Today's organizations must find ways to turn the knowledge of their employees into a competitive advantage in order to survive and succeed. It is very critical that the relevant people are well-equipped with the necessary knowledge and know how in order to cope effectively and
efficiently particularly when making decisions that affect their lives as well as the lives of others. Thus, continuous enhancement to their knowledge, skills and abilities is a must. However, companies are in danger of losing critical organizational knowledge when workers
retire or resign. This paper is focused on promoting and developing knowledge communities or communities of practice in the workplace. The benefits of establishing communities go far beyond retention of knowledge. It is a way of describing how people in organizations can teach and learn from each other. By facilitating the development of communities of practice in the workplace, organizations can help ensure that their human resource is fully and effectively utilized
Forecasting Natural Rubber Price in Malaysia by 2030
Natural rubber (NR) has recently become one of Malaysia's most important economic sectors. Despite, the price of Standard Malaysia Rubber 20 changes frequently. That is why it is important to develop a NR price forecasting model. Because there was a significant time lag between making output decisions and the actual output of the commodity in the market. The aim of this study is to determine the time series pattern for natural rubber price in Malaysia within 1995 until 2020 and to forecast the natural rubber price in Malaysia for 10 years ahead. The data used is from year 1995 until 2020 that were obtained from Malaysian Rubber Board (MRB). This study also used univariate forecasting like Naïve with Trend, Double Exponential Smoothing, Holt’s Winter and Autoregressive Integrated Moving Average (ARIMA). Then, the measurement error is used to determine the best method to forecast the future data. The measurement error that used in this study are Mean Absolute Error, Mean Squared Error, Root Mean Square Error, Mean Absolute Percentage Error and The Theil Inequality Coefficient. Result: The natural rubber price in Malaysia showed a trend pattern. Then, ARIMA is used to determine the forecast of natural rubber price for next 10 years since it has the lowest measurement error. Conclusion: There are volatility in the price of natural rubber in Malaysia over the next 10 years
Mindfulness Based Stress Reduction (MBSR) and its Affect Reduce Stress and Fatigue among Carrier Woman
This study examines mindfulness techniques in reducing fatigue which in turn reduces stress among working women. This study was conducted on 5 study participants who are career women and also have commitments at home. This study was conducted using qualitative case study techniques. The results of the study found that the main cause of the fatigue problem faced is not entirely from the workplace, but rather it starts from the individual and at home when a woman has a hypo emotional tank problem that causes them to feel unappreciated. The effect of this feeling causes a state of negative emotion to be brought to the workplace which ultimately causes increased stress and reduced work productivity. This study also found that, after undergoing a mindfulness session, most of them feel calm and able to think to value themselves which automatically causes the fatigue and stress they face to decrease