Perceptions of women's freedom of movement in the Avenues suburb in Zimbabwe

This study explores perceptions of women’s freedom of movement since the 27 May 2015 Constitutional Court ruling CCZ 15/15, outlawing arbitrary arrests of women after dusk on grounds of loitering with intent to solicit for prostitution, focusing on Zimbabwe’s Avenues community. It traces issues surrounding women’s mobility under patriarchy since colonialism which through the 1960 Vagrancy Act marked the inception of its legal regulation premising stereotypic arrests by state agents. Guided by Pragmatic and Feminist philosophy the researcher adopts a Mixed Method Strategy to gather new knowledge on the complex issue. Employing Radical Feminist Theory under Feminism it critiques government efforts and their efficacy towards ensuring gender equality in mobility. The study argues that while useful legal mechanisms and laws have been adopted to enable women’s right to mobility, ideological and physical challenges continue to hamper this realisation. Empowering the Gender Commission with binding powers, ensuring sufficient security in public areas and educating women about their rights are some recommendations proffered to address challenges faced by women in the exercise of their right to movement.Development StudiesM.A. (Development Studies

Unravelling the role of parliament in developing network industries: comparative case of ICT sector reform in Kenya and South Africa

Several scholars have identified institutional and regulatory conditions under which Information Communication Technologies (ICT) reforms can accomplish positive public policy outcomes. This literature pays little attention, however, to the role of parliaments in these reforms. The institutional factors determining the degree and nature of parliamentary participation in ICT sector reforms in Africa is what this thesis examines. Drawing from the political economy tradition, this thesis explores the interplay between the executive, the parliament and the various sectoral interests that determine ICT sector reforms in developing countries. It does so by placing parliament in a conceptual framework that combines the concept of ICT as a complex ecosystem with that of a constellation of institutions. The gathered empirical evidence is studied through this conceptual lens to build the cases of parliamentary participation in Kenya and South Africa - two of the most dynamic ICT markets in sub-Saharan Africa - which are then analysed comparatively. Some of the information is gathered through a self-assessment survey by members of the ICT parliamentary committees and complemented by high-level interviews with the main sector players. The findings are triangulated with those from an extensive document analysis. This thesis contextualises institutional analysis in specific political circumstances of the two countries in order to understand the relevance of parliament in sector reforms. The findings have important implications for our understanding of structural and institutional constraints on parliaments in developing countries and nascent democracies. Parliaments lack capacity to simply fulfill their legislative and oversight roles, let alone creating an enabling environment for innovative public policy, sector investment and public interest outcomes as required by this dynamic sector in any modern, globalised economy. Systematic coding of the data revealed national governance and institutional arrangements as key determinants of an ICT ecosystem that adapts to local and international conditions, confirming parliament as not simply a neutral legal structure but a significant power broker, reflecting competing interests at play. The formal legal system in both countries is uneven and underutilized, ineffective in achieving robustly-contested public interest outcomes. In order to manage political interests, parliament structures and serves principal agent-relationships, vetoes ICT policy and decision-making processes, links interest groups to government and party agendas, resolves conflicts and, sometimes, builds consensus among key players. The examination of institutional designs of both parliaments identifies critical capacity deficits that are at the heart of the negative outcomes in national legislative and oversight processes. In South Africa, the reason for these deficits is primarily that the parliamentary system promotes political party and executive dominance, which undermine multi-party and participatory structure of parliamentary processes to achieve party preferences and control outcomes. In Kenya, whilst the combination of distinct separation of powers and a constituency-based electoral system provides a legal basis for greater parliamentary accountability, the highly fragmented sector arrangements compounded by lack of internal capacity to utilize parliamentary instruments and mechanisms constrain parliament's participation. These weak institutional arrangements and designs, in both Kenya and South Africa, limit independence of parliament from the executive and sometimes industry, compromising the parliamentary oversight and visionary leadership expected from specialized portfolio committees. This calls for a transformation of arrangements to uphold and reinforce constitutional mandates that give parliament the power and ability to fulfill its role in policy reforms

An assessment of information service delivery at a Parliamentary library during the Covid-19 pandemic

The COVID 19 pandemic had an immense impact on libraries which led to some being closed and others offering reduced services to patrons. The new normal of the COVID-19 pandemic has necessitated the need for access to information with less interaction with physical copies or being physically in the library. The purpose of this study was to investigate information service delivery at the Parliament of Zimbabwe library during the COVID-19 pandemic era. The research utilised both qualitative and quantitative approaches with semi-structured questionnaire and interviews as the research instruments. The findings of the study showed that most of the library resources were accessible only when the users physically visited the library and this was limited due the lockdown restrictions. The study concluded that the Parliament of Zimbabwe Library services were very limited due to limited online services, partial closure of the library and health risks. The research recommends that the Parliament of Zimbabwe library should adopt and utilise information and communication technologies (ICTs) to enhance both physical and remote access to resources

Regime Change in North Africa: Possible Implications for 21st Century Governance in Africa

For most of 2011, several North African countries experienced sweeping changes in their political structures. During this period, North Africa drew world attention to itself in a profound way. Popular uprisings in Tunisia and Egypt forced long serving and clout wielding Presidents out of power.  Most interestingly, these mass protests seemed to have a domino-effect not only in North Africa but also throughout the Middle East; thereby earning themselves the famous tag- “Arab Spring”. These events in North Africa have since become the subject of debate and investigation in academic, social media and political and/or political circles. At the centre of these debates is the question of “Implications of the Arab Spring on Governance in Africa in the 21st Century”. This Article raises pertinent questions. It revisits the social and economic causes of these regime changes in North Africa; the role of ICT and its social media networks and; the future of repressive regimes on the continent. Central to this discussion is the question: are these regime changes cosmetic? Is this wind of change transforming Africa in form but not necessarily in content? In this light the following discussion makes a critical analysis of the implications of these changes on 21st century governance in Africa. The authors revisit these issues from an informed premise of theoretical perspectives on African politics and governance. Key words: Regime change, Africa, rebellion, governance

Comparison Between Economic Factors Influencing Development in the Association of South-East Asian Nations (ASEAN) Regional Bloc and the East African Community (EAC)

Regionalism in Africa has been pursued to foster economic growth and outgrowth. Despite the numerous efforts towards economic integration by the East African regional states, success has been limited. There is no comprehensive integration policy to cement the East African regional states. Although several authors have examined the influence of regionalism from various perspectives and regions, they have not addressed the EAC and the ASEAN in a comparative context. This knowledge gap motivated the current study whose specific objective was to assess the economic factors which influence development in the EAC and the ASEAN regional blocs. The study was guided by the Power Theories. It employed the concurrent mixed methods approach, incorporating the survey design for the quantitative component, and the exploratory design for the qualitative component. The study used both purposive and stratified random sampling to select respondents from members of the EAC Secretariat, delegates attending various EAC council and summit meetings, ASEAN diplomatic representatives within the EAC Partner States and officers from the Ministries of East African Community and Foreign Affairs. The study utilized primary data collected using questionnaires and  interview guides.. The study established that The EAC member states have embraced similar policies on human development, social benefit and protection, across the region. The results of this study have demonstrated that, despite the numerous efforts of advancing economic integration by the East African regional states, real, tangible success is still an illusion. Pragmatic realization of mutual political trust needs to be embraced if the goal of economic integration is to be realized. The study recommends the development of a legislative and economic framework (laws, policies and guidelines) for Community Development within partner states as well as harmonization of democratization policies, processes and practices. Keywords: Economic Integration, Regionalism, Functionalism, Neo-functionalism

Determining budgeting skills of government social grant holders

The lack of budgeting skills in Government Social Grant recipients has significantly added to an inability in many of the grant recipients to address the existing poverty in their households. This situation has been exacerbated due to exploitation of social grant recipients by illegal money lenders charging excessively high interest rates trapping grant recipients in a vicious cycle of perpetuating debt. In remote rural areas poverty and lack of literacy and numeracy skills go hand in hand. Psycho-social and economic factors play a role in grant recipients’ poor budgeting and financial decision making skills, contributing to them falling into debt in the first place. Aggravating the situation is legislation that limits access to financial resources of those without employment, rendering illegal money lenders the financial entity providing finance by default. The research was conducted in a poor rural area around Tarkastad, Eastern Cape and sought to identify challenges caused by, amongst others, the lack of decent education, poverty and poor budgeting skills, all negatively influencing different social grant holders. Analysis of data from this qualitative study took place by means of a thematic classification against the background of a critical theoretical framework. The researcher believes that this study shed light on issues surrounding exploitation by illegal, unregistered money lenders and that the suggested recommendations, if implemented, may bring about a change in lending patterns and saving behaviour of communities in remote areas

Non-governmental organizations, the state and the politics of rural development in Kenya with particular reference to Western Province

In recent decades, Non-Governmental Organizations (NGOs) have increasingly taken on development and political roles in Africa. This has partly been attributed to the New Policy Agenda (NPA) mounted by the international donors. The NPA is predicated on neo-liberal thinking advocating for an enlarged development role for the private sector and a minimalist state. This relatively new shift in development thought has been motivated by the declining capacity of the African state to deliver development and guarantee a liberal political system. This study, therefore, set out to empirically examine whether NGOs are capable of effectively playing their new-found development and political roles. The study was based on Kenya with the Western Province constituting the core research area. The fact that the Kenyan state has been gradually disengaging from the development process has created a vacuum of which the NGOs have attempted to fill. Equally important has been the observation that, for the greater part of the post-colonial period, the state has been largely authoritarian and therefore prompting a segment of civil society to take on political roles in an effort to force it to liberalize and democratize. Urban NGOs in particular, have been the most confrontational to the state with some remarkable success. Unlike their urban counterparts, rural-based NGOs have tended to be more developmental and play a politics of collaboration with the state. Many of the latter NGOs, although playing a significant role in rural development, have been co-opted into patron-client networks. Factors that influence NGOs= posture towards the state include the nature of their leadership, the extent of their nternational connections, and the level of resources at their disposal. The study=s principal conclusion, is that, in as much as NGOs and overall civil society have provided a basis for development and opposition to the state, there is an urgent and growing need for them to shift from a position of dependency, whether domestic or international, to relative autonomy. Only then, will their contributions be sustainable in society

State-aid, subsidies and government bail-outs and their impact on international trade: a critical look at subsidies for financial services with particular focus on trade finance

Magister Philosophiae - MPhi

An investigation into the impact of customer service quality on customer satisfaction with particular reference to the carbonated soft drink industry in South Africa

Final draft report presented to the Graduate School of Business Leadership, University of South AfricaThe main purpose of this study is to ascertain the major service quality variables that determine customer satisfaction for the Carbonated Soft Drink market which is dynamic and is also part of the highly competitive impulse beverage industry in South Africa. Amalgamated Beverages Industry (aka Coca Cola) still holds the lion’s share of the market although its share has fallen in the last 5 years presumably due to the growth in the consumption of substitutes such as bottled water, 100% fruit juices, energy drinks and dairy juice blends. The proliferation of “diet conscious” consumers has exacerbated the situation. These alternatives are the primary growth areas in the impulse beverage market. This has obviously threatened the viability and profitability of major players in this industry. To date the performance of Carbonated Soft Drinks (CSDs) has been less than satisfactory. There are other key players which have penetrated this market namely Pepsi, trading as Pioneer Foods, Royal, Pioneer Foods, California Cola, Pick ‘n Pay and Quality Beverages. For purposes of this study the three key players were chosen namely ABI, Pepsi and Quality Beverages. These key players have made huge investments in this industry at the level of production and distribution. In addition heavy investments go towards advertising and promotional campaigns. This research is exploratory in nature and makes way for further research in order to reach a more logical conclusion. This study is conducted within the confines of Gauteng region and more specifically Johannesburg North and Central. These two regions were chosen because the researcher resides close to these regions and wanted to minimize the costs involved in this study. The researcher also assumed the findings are a true representation of the broader picture of the South African scenario. Before collecting information the researcher initially consulted recent articles, books, magazines, company reports and even the internet in order to develop a clear understanding of the industry. This also helped the researcher to make logical decisions in the course` of undertaking the research. To that effect the researcher adopted the service quality SERVQUAL and the Gaps models in coming up with a measurement instrument for the research. The CSD companies have two broad categories of customers namely the trader and the end user or consumer. The trader purchases the product for purposes of research whilst the end user buys for consumption. This research focused on the trade customer. According to research experts a sample of more than 5% of the total population does not compromise validity. However the researcher opted for more than 10% of the total population in order to increase reliability of the results. Thus from the population size of 965 trade outlets the researcher arrived at a sample of 100. The traders were classified into four major categories namely retail outlets, wholesalers, restaurants and service stations. Information was collected from these 100 traders using personal interviews. The researcher is the one who conducted all the interviews. Information was gathered from buyers, managers and owners. The researcher took advantage of the Statistical Package for Social Scientists in order to make a meaningful analysis of the data collected. Many service oriented recommendations have been promulgated by this research. They are neither exhaustive nor prescriptive given the time constraint within which this research was conducted.Graduate School of Business LeadershipM.B.L

An exploration study on the effectiveness of internal offender communication at Mdantsane correctional centre

Contributing to a just, peaceful and safer South Africa through effective and humane incarceration of inmates, rehabilitation and social reintegration of offenders is the Department’s mission statement. Correctional Service’s chapter 3 of the white paper on corrections, promotes the spirit and practise of goodwill and sincere interaction between offenders and their communities and families. Furthermore, rehabilitation is the responsibility of all social institutions and individuals, (starting within the family, educational, religious, sporting and cultural institutions), and a range of government departments. The main aim of this research was to explore the effectiveness of internal offender communication at Mdantsane Correctional Centre. The following research objectives were followed: (a). to examine the effectiveness of internal offenders’ communication at the Mdantsane Correctional Centre, (b)to assess challenges in the accessibility and flow of information between the department and offenders in the Mdantsane Correctional Centre and (c)to determine offenders’ preferred mode of communication in the Mdantsane Correctional Centre. A qualitative research design using in-depth interviews with Mdantsane Correctional Centre staff was utilised. A type of non-probability sampling known as purposeful sampling, was used. A total of twenty-five (25) participants were interviewed, using thematic content analysis for the findings and recommendations revealed in chapter 5