Frontliner Services In PT Kai Commuter Jabodetabek New Klender Station, East Jakarta

Service excellent will produce satisfaction for customers. Many companis now are providing the best service to get consumers satisfaction. This research is to find out the implementation of service excellent provided by the frontliner officer PT KAI Commuter Jabodetabek at Klender Baru Station in East Jakarta. The research conducted through qualitative method from January to February 2017. Frontliner officer who became the main service at PT KCJ in Klender Baru Station is divided into several parts including: Officer Counters, Announcer, Passager Service and Inside Security Officer (PKD). The results show that PT KCJ has a good service procedure, and also shown through the report that PT KJC has less complaint from the passenger. Nevertheless, service excellent implementation is still facing the obstacles, such as train travel disturbance, queue at the counter, and lack of seats to wait for the train. Suggestions for PT KCJ to add train travel and additional facilities such as seats and gate-in gate-out Machine

The Students\u27 View of the Functions of Mother Tongue in General English Program of ABC Course

This study aimed to find out the students ‘opinions on the use of mother tongue and its functions in Indonesian EFL classrooms. The data were the interviews with a total six students from level 1, 2 and 3 comprising one high achiever student and one low achiever student from each level. The findings show that all of the students agree that Indonesian can be occasionally used in the classroom by both teacher and students for a number of reasons: for the teacher to explain new and difficult vocabularies, explain grammar rules, organize tasks, maintain discipline, gain contact with individual students, for the students to ask and answer questions, communicate and discuss with classmates and for translating activities. The findings also show that the low proficiency students prefer to use Indonesian more than the higher proficiency students because of lack of vocabular

CODE SWITCHING IN "DIOR AND I" FILM

ABSTRACT Language is a term we know very well in our lives and has an important role in society to convey a message or meaning to audience between community members exchange opinions and interact with each other with variations of language and dialect. Language and society are two terms we can find in sociolinguistics. Sociolinguistics conclusions consist of three things, language, society and the relationship between language and society. In addition, the level of education, social status or profession is very important also to the use code. Often the language code that covers these things becomes the main cause of someone choosing the appropriate words in establishing the communication. In addition to the issues of code switching, code mixing, and bilingualism. This research used code switching as the theory from Hoffman (1991). The purpose of this study was to investigate the types and the reasons of code switching uttered in Dior and I film . The study used descriptive qualitative design. The subject used in this study was Dior and I film, the scene of Dior and I film and the object is the main character in Dior and I film of the collected data related. Based on the result of this research, it is found that there are three types of code switching in Dior and I film by Hoffman (1991), such as inter-sentential switching, intra-sentential switching and emblematic/tag switching. It was clear that inter-sentential switching was more frequently types found in Dior and I film. In addition, the researcher also finds that the reasons code switching in Dior and I film by theory Hoffman (1991) are such as talking about a particular topic, quoting somebody else, being empathic about something, interjection, repetition used for clarification, intention of clarifying the speech content for the interlocutor and expressing group identity. It was clear that talking particular a topic was more frequently reasons found in Dior and I film. Keywords: sociolinguistics, code, code switching, Dior and I film, documentary film  ABSTRAK Bahasa adalah istilah yang kita kenal sangat baik dalam kehidupan kita dan memiliki peran penting dalam masyarakat untuk menyampaikan pesan atau makna kepada audiens antara anggota komunitas bertukar pendapat dan berinteraksi satu sama lain dengan variasi bahasa dan dialek. Bahasa dan masyarakat adalah dua istilah yang dapat kita temukan dalam sosiolinguistik. Kesimpulan sosiolinguistik terdiri dari tiga hal, bahasa, masyarakat dan hubungan antara bahasa dan masyarakat. Selain itu, tingkat pendidikan, status sosial atau profesi sangat penting juga untuk menggunakan kode. Seringkali kode bahasa yang mencakup hal-hal ini menjadi penyebab utama seseorang memilih kata-kata yang tepat dalam membangun komunikasi. Selain masalah alih kode, pencampuran kode, dan bilingualisme. Penelitian ini menggunakan alih kode sebagai teori dari Hoffman (1991). Tujuan dari penelitian ini adalah untuk menyelidiki jenis dan alasan pengalihan kode yang diucapkan dalam film Dior dan saya. Penelitian ini menggunakan desain deskriptif kualitatif. Subyek yang digunakan dalam penelitian ini adalah Dior and I film, ujaran pada Dior and I dan objeknya adalah karakter utama yang terkait pada Dior and I film. Berdasarkan hasil penelitian ini, ditemukan bahwa ada tiga jenis kode switching di Dior and I difilmkan oleh Hoffman (1991), seperti inter-sentential switching, switching intra-sentential dan emblematic / tag switching. Sudah jelas bahwa peralihan antar-sentimen lebih sering ditemukan dalam film Dior and I. Selain itu, peneliti juga menemukan alasan dilakukannya pengalihan kode dalam Dior and I film menurut teori Hoffman (1991) adalah seperti berbicara tentang topik tertentu, mengutip orang lain, bersikap empatik tentang sesuatu, penolakan, pengulangan yang digunakan untuk klarifikasi, maksud mengklarifikasi konten pidato untuk teman bicara dan mengekspresikan identitas kelompok. Sudah jelas bahwa membicarakan topik tertentu lebih banyak alasan yang ditemukan di Dior and I film. Kata kunci: sosiolingustik, kode, alih kode, Dior and I film, dokumentar fil

Pengaruh Kompensasi Terhadap Kinerja Karyawan Melalui Motivasi Kerja Sebagai Variabel Intervening (Studi Pada Karyawan PT Duta Oktan Semesta Palembang)

This research was conducted at PT Duta Oktan Semesta Palembang. This study uses compensation as an independent variable, motivation as an intervening variable and performance as the dependent variable. The purpose of this study was to analyze the effect of compensation on employee performance through employee motivation as an intervening variable. The sample used was an employee of PT Duta Oktan Semesta Palembang set the number of samples in this study were 42 respondents. The analysis includes the validity test, reliability test, the classic assumption test, test models, regression analysis and path analysis. Based on the results of two regression analyzes can be performed so that the path analysis found that the variable motivation to become an intervening variable is based on the calculation of the standardized coefficients for the indirect effect of compensation on performance through employee motivation at 48.1% greater than the direct effect of compensation on performance of 24.3%. The author concluded that the company should increase the motivation of employees to improve their performance

Penerapan Strategi Pembelajaran Aktif Quick On The Draw untuk Meningkatkan Prestasi Belajar Siswa pada Pokok Bahasan Larutan Asam Basa di Kelas XI IPA SMA Negeri 1 Kandis

This research aims to increase student achievement on the subject of Acid-Bases Solution in class XI IPA SMA Negeri 1 Kandis. Form of research is experiment research with pretest-posttest design. The sample consisted of two classes, XI IPA1 as an experiment class and XI IPA2 as a control class randomly selected after tests of normality and homogeneity. Experiment class was given to applied strategy active learning quick on the draw, the control class was not applied strategy active learning quick on the draw. Data analysis technique is used t-test. Based on the results of final processing data use t-test formula obtained tcount>ttable is 2,24 >1,67, it means that the applying of applied strategy active learning quick on the draw can improve student achievement on the subject of acid bases solution in class XI IPA SMA Negeri 1 Kandis. The calculation of effect size resulted on student achievement was 7,93%

Drug Management Reviews in District Drug Management Unit and General Hospital

Drug is one of the essential elements in healthcare that should be effectively and efficiently managed. Following the decentralization in 2001 in Indonesia, drug management has changed in district drug management units and also in District General Hospitals. Certainly this condition influences the sustainability of drug access in primary health care such as in Community Health Center and District General Hospital, especially in drug financing policy. A cross sectional descriptive study to obtain information on drug management in public healthcare in district had been carried out between July and December 2006 in 10 District Public Drug Management Units from 10 district health offices and 9 district general hospitals as samples. Data were collected by interviewing heads of Drug Section in District Health Offices and heads of Hospital Pharmacies using structured questionnaires and observing drug storage in District Drug Management Units, Community Health Centers, and Hospital Pharmacies. Results of the study show that drug planning in District Health Offices and General Hospitals did not meet the basic real need in some districts nor District Hospitals. The minimum health service standards had not been achieved yet. Furthermore, drug procurement, storage and recording as well as reporting was not good enough either, such as shown by the existence of expired drugs. Lead time for drug delivery to community health centers in some districts was longer than the average of lead time in the past 3 years

Penerapan Model Pembelajaran Pair Checks untuk Mencapai Ketuntasan Belajar Siswa pada Pokok Bahasan Kesetimbangan Kimia di Kelas XI SMA Negeri 2 Pujud

Research onthe application of Pair Checks model aimsto achieve student\u27smastery learning on the topic ofthe reaction rateinclassXI Science SMA Negeri2 Pujud. Thisresearchused oneshot-study casedesign. Time of data retrievalfrom the dateNovember 11rd –25rd 2014.The sample was selected from the four existing classes, obtained classXI Science2.Data analysis technique used the percentage calculation of mastery learning classical. Based on theresults of data processing obtained mastery learning classical of knowledge competency is 80%, attitude competency is 100% and skill competency is 100%,means that the application of Pair Checks model can achieve student\u27s mastery learning on the topic ofthe chemical equilibrium in class XI Science SMA Negeri 2 Pujud