Emerging trust implications of data-rich systems

Pervasive technologies are enabling an increasingly data-rich world that is mediated through a broad spectrum of often highly interdependent systems. The data science surrounding these systems is rapidly transforming nearly every aspect of our lives. But how trustworthy are the systems and data upon which we have come to rely? This article explores the complex collaborations and interdependencies that mediate trust-formation and examines six challenges in generating and sustaining trust in the context of data-rich systems

Are people the key to enabling collaborative smart logistics?

The number of parcels delivered is growing annually, with a 15.7% increase to 1 billion parcel deliveries in the UK in 2015. We introduce Freight Traffic Control 2050 which is exploring how to transform last-mile urban freight through “collaborative logistics”. Based on our ethnographic fieldwork, we introduce the context and challenges in this domain. We highlight the value of experience and tacit knowledge, and the importance of approaching this domain from a socio-technical perspective. We offer a selection of early challenges identified as a starting point for discussion within the HCI community

Exploring the Risks of Children Engaging with Programmable IoT

This paper reports on IoT4Kids, a study exploring the privacy, security and safety implications of children programming the Internet of Things. The study focuses on the BBC micro:bit as one device that allows children to create rudimentary IoT devices. Prior publications have described the first stage of this study, which involved workshops with child participants. This paper instead focuses on the second stage of the project, which involved conducting key informant interviews with representatives from our project partners in order to understand the risks children face with interacting with programmable IoT devices. We describe themes that emerged from these interviews, along with implications for the study and for future work in this area

What Children’s Imagined Uses of the BBC micro:bit Tells Us About Designing for their IoT Privacy, Security and Safety

Ensuring that young people reap the benefits of the Internet of Things requires proactively attending to the risks they may encounter in entering the world this new technology affords. The e-safety guidelines currently taught in UK schools may not sufficiently prepare children for navigating the risks that come with connected devices. In this paper we describe initial results from the PETRAS project IoT4Kids, exploring the privacy and security implications of children programming the BBC micro:bit, an IoT-ready device designed for children. We report on children’s (ages 9–10) likely uses of the micro:bit and discuss their implications, highlighting shortcomings of e-safety education and policy guidelines for such uses

IoT4Kids:Strategies for Mitigating Against Risks of IoT for Children

This paper describes the key outputs of IoT4Kids, a project exploring the privacy, security and safety implications of children programming the Internet of Things.We present our Risk Mitigation Checklist in order to illustrate the need for a multi-pronged approach for attending to risks to children from emergent IoT devices, and we discuss what this may mean in terms of industry practice, policymaking and education

Uncertainty in current and future health wearables

Expect inherent uncertainties in health-wearables data to complicate future decision making concerning user health

HCI and Aging:Beyond Accessibility

Despite improvements in the accessibility of digital technologies and growing numbers of tools designed specifically for older adults, adoption of such tools remains low for this demographic. This workshop aims to explore the contextual factors that contribute to reduced uptake among older adults in order to understand how to design digital technologies that will be appealing to and work for them, fitting with recent calls for more holistic approaches to designing for older adults. Going beyond standard accessibility considerations, and aiming to inform design of technologies for the general population rather than the design of senior-friendly variants of such tools, we will generate a set of principles for developing tools that older adults can and will use

Supporting Older Adults Using Privacy-Aware IoT Analytics

Mobile computing and the IoT offer the potential to provide new applications to support our ageing population. However, there has been little research into the implications for system design of supporting this specific user demographic. In this paper we consider these implications, focusing in particular on an architectural design that offers the potential for complex cross-device analytics while meeting the privacy and usability concerns of older adults