Toward a user-centered design of a weather forecasting decision-support tool

Hazard Services is a software toolkit that integrates information management, hazard alerting, and communication functions into a single user interface. When complete, National Weather Service forecasters across the United States will use Hazard Services for operational issuance of weather and hydrologic alerts, making the system an instrumental part of the threat management process. As a new decision-support tool, incorporating an understanding of user requirements and behavior is an important part of building a system that is usable, allowing users to perform work-related tasks efficiently and effectively. This paper discusses the Hazard Services system and findings from a usability evaluation with a sample of end users. Usability evaluations are frequently used to support software and website development and can provide feedback on a system’s efficiency of use, effectiveness, and learnability. In the present study, a user-testing evaluation assessed task performance in terms of error rates, error types, response time, and subjective feedback from a questionnaire. A series of design recommendations was developed based on the evaluation’s findings. The recommendations not only further the design of Hazard Services, but they may also inform the designs of other decision-support tools used in weather and hydrologic forecasting. Incorporating usability evaluation into the iterative design of decision-support tools, such as Hazard Services, can improve system efficiency, effectiveness, and user experience

OVERVIEW OF THE 24 MAY 2011 TORNADO OUTBREAK

ABSTRACT On 24 May 2011, 12 tornadoes impacted different parts of the state of Oklahoma. Three of these tornadoes were violent and impacted the greater Oklahoma City-metro area. The highlight of the event was the low death toll given the violent tornadoes proximity to dense populations. Damage surveys following the event revealed a number of stories from impacted citizens of a heightened awareness to the weather, even with limited information of the on-going threat. This presentation will provide an overview of the event, the proceeding damage surveys, stories from impacted citizens and other highlights of the event, including collection of mobile radar data on two of the day's tornadoes