A theoretical approach to measuring pilot workload

Theoretical assumptions used by researchers in the area of attention, with emphasis upon errors and inconsistent assumptions used by some researchers were studied. Two GAT experiments, two laboratory studies and one field experiment were conducted

Objective measure of pilot workload

Timesharing behavior in a data-entry task, similar to a pilot entering navigation data into an on-board computer is investigated. Auditory reaction time as a function of stimulus information and dimensionality is examined. This study has direct implications for stimulus selection for secondary tasks used in the GAT flight simulator at Ames Research Center. Attenuation effects of heat and cold stress in a psychological refractory period task were studied. The focus of interest is the general effects of stress on attention rather than upon specific temperature related phenomena

Attention and automation: New perspectives on mental underload and performance

There is considerable evidence in the ergonomics literature that automation can significantly reduce operator mental workload. Furthermore, reducing mental workload is not necessarily a good thing, particularly in cases where the level is already manageable. This raises the issue of mental underload, which can be at least as detrimental to performance as overload. However, although it is widely recognized that mental underload is detrimental to performance, there are very few attempts to explain why this may be the case. It is argued in this paper that, until the need for a human operator is completely eliminated, automation has psychological implications relevant in both theoretical and applied domains. The present paper reviews theories of attention, as well as the literature on mental workload and automation, to synthesize a new explanation for the effects of mental underload on performance. Malleable attentional resources theory proposes that attentional capacity shrinks to accommodate reductions in mental workload, and that this shrinkage is responsible for the underload effect. The theory is discussed with respect to the applied implications for ergonomics research