115 research outputs found

    A Discussion of Problems in Implementing Organisational Cultural Change::Developing A Learning Organisation in University Libraries

    Get PDF
    Purpose – The purpose of this paper is to review the literature on organisational cultural change and problems in its implementation, focussing on the case of building a learning organisation (LO) within university library context. Design/methodology/approach – Key literature published within Library and Information Science, Business and Management and other related fields were reviewed to identify themes regarding organisational cultural change in relation to development of an LO emerging in the recent years. Findings – Reviewed literature in this paper highlights key challenges in examining organisational cultural change for the purpose of building an LO. These include a lack of an agreed definition of the LO concept, practical approaches and measure for assessing achievement of the cultural change. A need for in-depth studies which focus on current practices and related problems in this regard is also revealed, and the systems approach is proposed as a suitable approach for holistic investigation of all critical elements that possibly affect establishment of an LO. Originality/value – The paper raises awareness of the importance of examining organisational cultural change as a critical supportive influence of developing an LO. Problems to be considered in its implementation are synthesised and served as a basis for further investigation in the author’s doctoral research project. </jats:sec

    Unifying information behaviour and process: a balanced palette and the balanced scorecard

    Get PDF
    PurposeThis paper aims to put forward a “balanced palette” approach using balanced scorecard principles to evaluate the multiple elements of behaviour and process identified in a recent conceptual model developed by Foster and Ferguson‐Boucher at Aberystwyth University.Design/methodology/approachBuilding on Foster and Ferguson‐Boucher's conceptual model the paper reports on a tripartite approach applying information behaviour, records management and organization behaviour theory that is used to develop an analytical tool to measure information and process in organizations.FindingsThe study identified compatibility between the principles identified in the Foster Ferguson‐Boucher (FFB) model and the principles associated with the balanced scorecard (BSC) technique and Broady‐Preston's earlier work. Bringing together the FFB model and the BSC technique the resulting matrix, the Information Situation Scorecard, permits the assessment of information agent roles in the context of some accepted strategic measures while also reflecting the different emphasis that information and behaviour require.Originality/valueBuilding on analysis of earlier work, and adapting the principles of the balanced scorecard this paper offers a holistic evaluation of information situations that encompass information behaviour, organization behaviour and records management within a single evaluative framework.</jats:sec
    corecore