Influence of Change Management on Organizational performance in Public Organisations

ABSTRACT Change is any planned or unplanned transition from one scenario to another. Strategic change is long term in nature, effects the entire organization and aims at achieving effectiveness. Operational change on the other hand is short term in nature, affects sections of the organization and focus on efficiency. This study sought to fill the research gap that exists by carrying out a study on the influence of change management and reforms on organizational performance in the KRA: To establish the effect of organizational culture on organizational performance in KRA; To determine how ICT influences organizational performance in KRA; To investigate how organizational culture influences organizational performance in KRA; To determine how managerial skills affect organizational performance in KRA. Since this study sought to investigate management of strategic change in KRA, a case study design was deemed the best design to fulfill the objectives of the study. A case study was chosen because it enabled the researcher to have an in-depth understanding of the management of strategic change in Kenya Revenue Authority. The researcher used primary data. Questionnaires with open ended questions was used to collect data. The study concludes that lack of proper knowledge poses a challenge in change management to a great extent while compatibility of the different systems causes a challenge in management to a moderate extent. The study recommends that because of the dynamic work environment that exists in most organizations, it is important for managers to have the skills to understand planned change and its components for success

The Principle of Participation in Corporate Governance: An African Perspective 1

Abstract The purpose of the paper is to present the "principle of participation" that is common in African cultural systems and way of life as the distinguishing characteristic of an African oriented corporate governance system. The paper contends that corporate governance systems are culturally influenced and argues that the existing theories in the realm of contemporary corporate governance systems are alien to the African culture and therefore might not offer sufficient solutions to challenges facing organizations operating in the African environment. The paper observes that while other continents seem to be making progress in wealth creation and economic development, the African continent still lags behind manacled in corruption scandals, mismanagement of organizations and public resources. The paper argues too, that these problems are possibly propagated by individualistic tendencies. Thus, the paper proposes that embracing the principle of participation in African governance systems could offer a sustainable strategic solution and propel the African continent to sustainable social economic development

A STUDY ON THE INFLUENCE OF DISTRIBUTION CHANNELS ON THE PERFORMANCE OF TOURISM INDUSTRY IN NAIROBI COUNTY Rose Omedo

ABSTRACT This study sought to fill this gap in literature by determining the influence of distribution channels on the performance of the tourism industry in Nairobi County. The target populations was drawn from a population frame of three hundred and fifty (350) Tour and Travel firms who are members of Kenya Association of Tour Operators (KATO) located in Nairobi. From the target population of 350 a sample size of 10% was taken giving a respondent base of 35 respondents consisting of managers. Quantitative data was edited to eliminate inconsistencies, summarized and coded for easy classification in order to facilitate tabulation and interpretation descriptive statistics was used in describing the sample data in such a way as to portray the typical respondent and to reveal the general response pattern. The study found out that technology has transformed the tourism in Kenya and that that technology influences the choice of distribution channel by clients of your company, to a great extent. The study concludes that, technology has transformed the tourism in Kenya, the use of technology leads to greater Profitability to Suppliers of tourism products and that perceived usefulness of technology has led to its increased use as a distribution channel. The study also concludes that the existing social networks play a fundamental role as a medium for the spread of information on available/new distribution The study finally recommended that organizations should come up with effective HRM practices systems since it's a powerful reinforce that affects peoples' performance

Collaborative Supply Chain Practices on Performance of Food and Beverages Companies: A Case Study of Del Monte Kenya Ltd Wycliffe Arani

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Success Factor for Business Reengineering in Strategy Implementation

Abstract This study constitutes a theoretical review of existing literature relevant to the subject. The study examines and briefly discusses success factors for business reengineering. The key success factors identified and discussed are Culture, Technology, Processes, Systems and Structures. Keywords Success Factors, Business Process Reengineering and Business Environment Methodology A theoretical review of literature relevant to the subject