274 research outputs found

    Coordination in closed-loop supply chain with price-dependent returns

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    This paper proposes two Closed-loop Supply Chain (CLSC) games in which a manufacturer sets some green activity programs efforts and a retailer sets the selling price. Both strategies influence the return rate, which is a state variable. The pricing strategy plays a key role in the identification of the best contract to achieve coordination as well as in achieving environmental objectives. The pricing strategy influences the return rate negatively, as consumers delay the return of their goods when the purchasing (and repurchasing) price is high. We then compare a wholesale price contract (WPC) and a revenue sharing contract (RSC) mechanism as both have interesting pricing policy implications. Our result shows that firms coordinate the CLSC through a (WPC) when the sharing parameter is too low while the negative effect of pricing on returns is too severe. In that case, the low sharing parameter deters the manufacturer to accept any sharing agreements. Further, firms coordinate the CLSC when the sharing parameter is medium independent of the negative impact of pricing on returns. When the sharing parameter is too high the retailer never opts for an RSC. We find that the magnitude of pricing effect on returns determines the contract to be adopted: For certain sharing parameter, firms prefer an RSC when the price effect on return is low and a WPC when this effect is high. In all other cases, firms do not have a consensus on the contract to be adopted and coordination is then not achieved

    Managing Product Returns Within the Customer Value Framework

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    Customers can create value to the firm by purchasing products, not returning these products, recommending products to other potential customers, influencing other customers, and providing feedback to the company. In this chapter, we first discuss how product returns and engagement behaviors can be included in the customer value framework. Second, we discuss the antecedents of a customer’s product return decision, namely, return policies, information at the moment of purchase, and customer and product characteristics. Third, we focus on the consequences of product returns: the effects on future purchase and product return behavior, as well as on customer engagement behaviors. Thus, this chapter provides a comprehensive synthesis of current knowledge on antecedents and consequences of product returns and how this relates to measuring and managing customer value

    A spectroscopic study of the structure of amorphous hydrogenated carbon

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    A range of amorphous hydrogenated carbon (a-C:H) samples have been studied using inelastic neutron spectroscopy (INS) and Fourier transform infrared (FTIR) spectroscopy. Using these complementary techniques, the bonding environments of both carbon and hydrogen can be probed in some detail, with the INS data providing not only qualitative but also quantitative information. By comparing the data from each of the samples we have been able to examine the effects of different deposition conditions, i.e. precursor gas, deposition energy and deposition method, on the atomic-scale structure of a-C:H

    The Supernova Legacy Survey: Measurement of Omega_M, Omega_Lambda and w from the First Year Data Set

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    We present distance measurements to 71 high redshift type Ia supernovae discovered during the first year of the 5-year Supernova Legacy Survey (SNLS). These events were detected and their multi-color light-curves measured using the MegaPrime/MegaCam instrument at the Canada-France-Hawaii Telescope (CFHT), by repeatedly imaging four one-square degree fields in four bands. Follow-up spectroscopy was performed at the VLT, Gemini and Keck telescopes to confirm the nature of the supernovae and to measure their redshift. With this data set, we have built a Hubble diagram extending to z=1, with all distance measurements involving at least two bands. Systematic uncertainties are evaluated making use of the multi-band photometry obtained at CFHT. Cosmological fits to this first year SNLS Hubble diagram give the following results : Omega_M = 0.263 +/- 0.042(stat) +/- 0.032(sys) for a flat LambdaCDM model; and w = -1.023 +/- 0.090(stat) +/- 0.054(sys) for a flat cosmology with constant equation of state w when combined with the constraint from the recent Sloan Digital Sky Survey measurement of baryon acoustic oscillations.Comment: (The SNLS Collaboration) 24 pages, 13 figures, Accepted in A&A. Computer readable tables at http://snls.in2p3.fr/conf/papers/cosmo1
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