A Comparison of the Programming Languages C and PASCAL

The languages C andPASCAL are growing m popularity, particularly among programmers of small computers In thin paper we summarize and compare the two languages covering their design phflosophms, their handhng of data types, the programming facflltms they provide, the impact of these facflltms on the quality o

BIO-Ajaxan Extensible Framework for Biological Data Cleaning

As databases become more pervasive through the biological sciences, various data quality issues regarding data legacy, data uniformity and data duplication arise. Due to the nature of this data, each of these problems is non-trivial. For biological data to be corrected and standardized, new methods and frameworks must be developed. This paper proposes one such framework, called BIO-AJAX, which uses principles from data cleaning to improve data quality in biological information systems, specifically in TreeBASE

Welcome - An Architecture for Integrated Customer Care Systems

An integrated customer care (ICC) system aims to provide a single point of contact to the customer for all issues surrounding a service or a product (an offer). For example, the customer care system could provide a single point of contact for all phases of a service starting from ordering and provisioning to billing and maintenance. The single point of contact should be maintained even when the offer is put together using services and products provided by multiple providers. The providers could belong to different parts of the same company or could be outside companies. Note that an individual provider may not have a customer care system, and it is the responsibility of the ICC system to put together various systems from each provider to get a single point of contact for the customer. A first step in providing a single point of contact for the customer is to allow a customer service agent (CSA) to access the various provider databases or systems from his or her workstation. The use of ..