Managerial Perceptions of E-Government Adoption by State Agencies by

Managerial Perceptions of E-Government Adoption by State Agencies This paper examines social and technical factors that influence the acceptance of E-government technologies by public organizations. In regards to public organizations, IT acceptance is defined as “the belief that the organization will integrate a specific IT innovation into its service production processes and the potential for the organization to routinely rely on the innovation in order to achieve its primary goals. ” A conceptual model of IT acceptance is proposed which includes factors from the organizations task environment, structural characteristics, technical capacity, and the technology development process. Data from a national study of state program managers is employed to test four hypotheses regarding these dimensions. Regression analysis is employed to estimate the effects of these dimensions on the acceptance of Internet-based technologies. Results provide evidence that the specific type of Internettechnology should be congruent with the organization’s task environment. In addition, stakeholder involvement in the application development process seems to increase the acceptance of Internet-based technologies. Finally, there is evidence that different Internet-based technologies may stem from different motivations. More basic forms on online technologies may be used primarily for informatio