Smart Community and Social Resilience: Reflection on the COVID-19 Pandemic

This paper presents a study on how smart community in Singapore functioned to generate social resilience during the COVID-19 pandemic. As conventional community can no longer function amid social distancing and lockdown regulation, smart community began to fill the void that is left behind. The study demonstrated how smart community generated each of the six attributes of social resilience, which has greater importance given the disruption and distress brought about by the pandemic. The analysis revealed how smart community can function to not only maintain but also enhance social resilience. Implications of this study is then presented, with greater emphasis given to future research direction given the embryonic state of this research area. Considering the increasing need for smart community in the new normal of a post COVID-19 world, further research into how smart community may contribute to the social resilience of the community will be needed

Bridging the Sustainability Leadership Chasm: A Case Study of the Sustainability Advantage Program of the NSW Government, Australia

Business operations worldwide have significantly impacted the environment, prompting organisations to consider how to align strategy and conduct to advance sustainability targets. Collaboration is critical for sustainability progress, thus organisations are becoming interested in the practices of supply chain partners. To incorporate sustainability across networks, leadership is critical in coordinating activities. Although the effectiveness of leadership for sustainability is widely discussed, there is a lack of empirical field studies on how organisations can develop this leadership capability. This research-in-progress paper presents preliminary findings from an industry level case study of a Government-run initiative. This initiative provides a platform for organisations to collaborate and access resources that supports the development of sustainability leadership capabilities. Preliminary analysis provides insight on the dynamic capabilities organisations must develop to influence its supply chain partners, the technologies used to progress sustainability initiatives and the role that the Government has in promoting collaboration and leadership. Implications to both research and practice, and future work are discussed in conclusion

The impact of Crisis Communication on audience: A study based on plane crash

Organisational crises have now become as common as having a cold. Crises negatively affect the company's reputation and share price. Maintaining a reputation has today become paramount. Therefore, post-crisis communication is absolutely essential and has to be planned carefully. Poor crisis communication would leave the audience or the public with bad impression over the company. The poor crisis communication may even extend the bad impression over the whole industry. In responding to this situation, the main purpose of this research is to investigate the impression of the audience against different crisis communication strategies used by companies. Ninety-nine individuals from Hong Kong were invited and responded to a hypothetical scenario describing a plane crash. The scenario involved three kinds of crisis communication strategies: (1) shift the blame; (2) no comment; and (3) apology, which are commonly used by companies. Results showed that the audience's impressions of the company were significantly affected by the crisis communication strategy adopted, of which apology was preferable. However, the response of a single company did not cause the audience to form a bad impression against the whole industry. Implications of the findings for impression management, crisis communication and cross-cultural research are discussed

High-throughput affinity-resin based scale down method for T cell isolation

T cell therapy processes may require cell selection unit operations at manufacturing. Performing these unit operations at manufacturing scale for development experiments is costly, time-consuming, and inefficient. Here we will describe development experiments for a high-throughput affinity-resin based T cell selection. This scale down platform may also be amenable for automated liquid handling systems in a sterile manner

PENGAWASAN DINAS KESEHATAN TERHADAP PENGELOLAAN LIMBAH MEDIS PUSKESMAS DI KOTA YOGYAKARTA (STUDI KASUS DI PUSKESMAS TEGALREJO)

This thesis is the result of research on the supervision of the health office on medical waste management at the Tegalrejo Health Center. The purpose of this study was to determine the proper and correct implementation of medical waste management at the puskesmas so that environmental pollution does not occur through the puskesmas' medical waste. The research method used is an empirical research method that focuses on social facts, where the type of data used is primary data with interviews and secondary data from literature studies. The health office's supervision of the management of puskesmas medical waste, especially at the Tegalrejo puskesmas as one of the health service facilities in the City of Yogyakarta, has been going well, but in general the management of puskesmas medical waste in the City of Yogyakarta has not been optimal because there are still several obstacles experienced by the government such as a reduced number of reports Medical waste by other health care facilities, the lack of land needed for temporary disposal sites and knowledge regarding how to properly manage medical waste

Digital Platform-Enabled Community Development: A Case Study of a Private-Public Partnership Sustainability Initiative

The significant human impact on the environment has prompted many governments to invest in sustainability initiatives across cities and communities. Moreover, although it has been suggested that information technology can aid in the development of these sustainability initiatives, there is a dearth of empirical field studies in this area. In this research-in-progress paper, we present preliminary findings from a case study of a private-public partnership (PPP) community-based sustainability initiative that is enabled by a digital platform. Preliminary analysis sheds light on the mechanisms underlying the formation of the PPP, the development of the PPP’s business model, the development of the digital platform, and ultimately the emergence of a community for sustainability. A framework for digital platform-enabled community development is posited based on the case analysis. Implications to both research and practice, as well as future research work are then discussed in concluding this paper

Achieving Omnichannel Implementation: A Resource Orchestration Analysis

Brick-and-mortar (B&M) firms are increasingly required to provide a seamless omnichannel experience for customers across channels. However, when integrating online and offline channels to provide seamless omni-experiences, B&M firms often face challenges in effectively orchestrating their scarce assets between these competing channels. Therefore, we ask, How to manage channel conflicts to achieve a consistent omnichannel experience. We adopted a resource orchestration perspective as a theoretical sense-making lens to address our question, based on a case study of successful omnichannel integration at a leading B&M firm in Asia. We found that B&M firms can achieve omnichannel consistency by structuring centralized leadership resource and centralized IT resource; bundling these resources to create sustainable competitive collaboration capability; and leveraging this capability to achieve omnichannel consistency. Our study contributes to omnichannel integration literature and provides practical guidelines to B&M managers for a successful omnichannel implementation