Het aanspreken van klanten op verplichtingen.

__Abstract__ Dit onderzoek heeft als doel bij te dragen aan het vermogen en de motivatie van professionals in de sociale zekerheid om klanten op adequate wijze aan te spre

Innovative human resource management

__Purpose__ – External factors such as global competition and new technologies, require organizations to be innovative. Such organizational innovations also ask for innovative human resource management (HRM). However, in the current literature, it is not completely clear what innovative HRM means, as it is conceptualized in different ways. This study aims to provide clarity about innovative HRM by suggesting a new measurement scale; formulating hypotheses about some core determinants of innovative HRM; and investigating how innovative HRM relates to organizational innovation. __Design/methodology/approach__ – Using a sample of 719 Dutch organizations it was possible to investigate the properties of the inventory and examining several determinants of innovative HRM and how it relates to organizational innovation. __Findings__ – The innovative HRM scale is internally consistent and differs from other HRM indicators. It is explained by external developments, organizational size and stability of the organization. Finally, innovative HRM is a predictor of organizational innovation. __Originality/value__ – The measure that was developed in this paper is new to the literature. Innovative HRM has not beenmeasured in a similar way to date. Besides that, the innovative HRM Survey is a novel data set

Activation is not a panacea: active labour market policy, long-term unemployment and institutional complementarity

Evaluation studies of active labour market policy show different activation measures generate contradictory results. In the present study, we argue that these contradictory results are due to the fact that the outcomes of activation measures depend on other institutions. The outcome measure in this study is the long-term unemployment rate. Two labour market institutions are of special interest in this context: namely, employment protection and unemployment benefits. Both institutions, depending on their design, may either increase or decrease the effectiveness of active labour market policies in lowering long-term unemployment. Based on an analysis of macro-level data o

Understanding Active Labour Market Policies : an institutional perspective on intended and unintended consequences

This dissertation studies active labour market policies from an institutional perspective to add to the current theoretical insights that stem primarily from rational choice theories. The first section of the dissertation focuses on how employment protection and unemployment benefits might be complementary with active labour market policies and how these complementarities might vary based on the economic growth level. The second part of the dissertation studies how active labour market policies are related to the unemployment risk and active learning attitude of people with various educational backgrounds

Secundaire arbeidsvoorwaarden en geluk

Hoe verhouden secundaire arbeidsvoorwaarden zich tot geluk? Om deze vraag te be-antwoorden is gebruik gemaakt van de Loonwijzer-webenquête (n=14.304). Uit deanalyse blijkt dat een secundaire arbeidsvoorwaarde, na gecontroleerd te zijn voor primaire arbeidsvoorwaarden, alleen voor de laptop/pc- thuisregeling en voor trainingeen positief verband met geluk laten zien. Secundaire arbeidsvoorwaarden in gesommeerde vorm hebben alleen een positief effect op geluk wanneer de toenameabsoluut is, maar niet wanneer de toename relatief is ten opzichte van anderen

Social investment risks? An explorative analysis of new social risks in the social investment state

Individual responsibilities and individual capabilities are becoming increasingly important in public policies of European welfare states. Therefore, it is said that European welfare states are developing in the direction of social investment states. In this article we argue that the shift towards the social investment state may lead to new social risks and new inequalities. Building upon Bonoli’s (2005) seminal article, we introduce the concept of ‘social investment risks’ to refer to these risks. In this article we explore and identify the development towards a social investment state in detail by focusing on different social policy trends in different welfare areas and by analyzing their impact on the individual level. We deconstruct the underlying assumptions of the social investment paradigm and reflect on the role of individual capabilities and social capital in the social investment state. We assess to what extent the distribution of these capabilities creates new social risks and new inequalities using examples from the Netherlands. Dealing with these new inequalities and new social risks may be considered new challenges for welfare states. Therefore, this article innovatively expands the borders of currentday welfare state research and explores the consequences of the social investment paradigm

Active labour market policy as a socialising agent: a cross-national analysis of learning attitudes

Most active labour market policy (ALMP) research investigates potential socioeconomic consequences such as unemployment risks and earning potential but too often neglects potential cultural effects. When approaching ALMP research based on institutional and socialisation theory, researchers would expect that people internalise cultural and normative elements from their institutional environment. This study discusses the influence of country-level ALMP training programme effort on the learning attitude of people by considering participants own educational and familial background. Only ALMP training programme effort is studied because this type of programme is directly aimed at active learning. This study presents an analysis of macro-level data from the OECD on labour market policy spending combined with micro-level data from the PIAAC, totalling 64,150 observations from 19 countries. The results show that people who have higher education credentials or have more highly educated parents have on average a

Levelling the playing filed? Active labour market policies, eduactional attainment and unemployment

Purpose – The purpose of this paper is to investigate how active labour market policy (ALMP) training programmes and hiring subsidies increase or decrease differences in the unemployment risk between lesser and higher educated people during an economic downturn. A focus is put on potential job competition dynamics and cumulative (dis)advantages of the lesser and higher educated. Design/methodology/approach – The paper uses multi-level data. The fifth wave (2010) of the European Social Survey was used and combined with macro-level data on labour market policies of the OECD. The sample consisted of 18,172 observations in 19 countries. Findings – The results show that higher levels of participation and spending on training policies are related to a smaller difference in the unemployment risks of the educational groups. Higher training policy intensity is associated with a lower unemployment risk for the lesser educated and a higher unemployment risk for the higher educated. This implies that the lesser educated are better able to withstand downward pressure from the higher educated, thereby, reducing downward displacement during an economic downturn. Hiring subsidies do not seem to be associated with the impact of education on unemployment. Originality/value – The paper adds to the discussion on ALMP training and hiring subsidies that are primarily rooted in the human capital theory and signalling theory. Both theories ignore the social context of labour market behaviour. The job competition theory and cumulative (dis)advantage theory add to these theories by focussing on the relative position of individuals and the characteristics that accompany the social position of the individual

Activation is not a panacea: Active labour market policy, long-term unemployment and institutional complementarity

Evaluation studies of active labour market policy show different activation measures generate contradictory results. In the present study, we argue that these contradictory results are due to the fact that the outcomes of activation measures depend on other institutions. The outcome measure in this study is the long-term unemployment rate. Two labour market institutions are of special interest in this context: namely, employment protection and unemployment benefits. Both institutions, depending on their design, may either increase or decrease the effectiveness of active labour market policies in lowering long-term unemployment. Based on an analysis of macro-level data on 20 countries over a period of 16 years, our results show that employment protection strictness and unemployment benefit generosity interact with the way in which active labour market policies relate to long-term unemployment. Our results also indicate that, depending on the measure used, active labour market policies fit either in a flexible or in a coordinated labour market. This suggests that active labour market policies can adhere to both institutional logics, which are encapsulated in different types of measures