Solving large scale crew scheduling problems by using iterative partitioning

This paper deals with large-scale crew scheduling problems arising at the Dutch railway operator, Netherlands Railways (NS). NS opera

Crew Management in Passenger Rail Transport

__Abstract__ Crew management in passenger rail transport is an important factor that contributes to both the quality of service to the railway passengers and to the operational costs of the train operating company. This thesis describes how the (railway) Crew Management process can be improved with the introduction of advanced decision support systems, based on advanced mathematical models and algorithms. We provide a managerial perspective on the change process, related to the introduction of these systems, and give an overview of the lessons learned. We have shown that introducing decision support can give substantial improvements in the overall performance of a railway company. Within NS, the support for the Crew Management process has led to a stable relationship between management and train crew. In addition, the lead-time of the planning process is shortened from months to hours and NS is now able to perform scenario analyses, e.g., to study effects of adjusting the labour rules. Also, NS can adjust their service when severe weather conditions are expected, by creating a specific winter timetable shortly before the day of operation. Finally, we also introduced a decision support system for real-time rescheduling of crew duties on the day of operations. This enables us to adapt the actual crew schedules very quickly. As a result, we reduce the number of cancelled trains and fewer trains will be delayed in case of unforeseen disruptions

Decision support for crew rostering at NS

This paper describes a method for solving the cyclic crew rostering problem (CCRP). This is the problem of cyclically ordering a set of duties for a number of crew members, such that several complex constraints are satisfied and such that the quality of the obtained roster is as high as possible. The described method was tested on a number of instances of NS, the largest operator of passenger trains in the Netherlands. These instances involve the generation of rosters for groups of train drivers or conductors of NS. The tests show that high quality solutions for practical instances of the CCRP can be generated in an acceptable amount of computing time. Finally, we describe an experiment where we constructed rosters in an automatic way for a group of conductors. They preferred our - generated - rosters over their own manually constructed rosters

Allocation of Railway Rolling Stock for Passenger Trains

For a commercially operating railway company, providing a high level of service for the passengers is of utmost importance. The latter requires a high punctuality of the trains and an adequate rolling stock capacity. Unfortunately, the latter is currently (2002) one of the bottlenecks in the service provision by the main Dutch railway operator NS Reizigers. Especially during the morning rush hours, many passengers cannot be transported according to the usual service standards due to a shortage of the ro

Solving Large Scale Crew Scheduling Problems in Practice

This paper deals with large-scale crew scheduling problems arising at the Dutch railway operator, Netherlands Railways (NS). NS operates about 30,000 trains a week. All these trains need a driver and a certain number of guards. Some labor rules restrict the duties of a certain crew base over the complete week. Therefore splitting the problem in several subproblems per day leads to suboptimal solutions. In this paper, we present an algorithm, called LUCIA, which can solve such huge instances without splitting. This algorithm combines Lagrangian heuristics, column generation and fixing techniques. We compare the results with existing practice. The results show that the new method significantly improves the solution

Reinventing Crew Scheduling at Netherlands Railways

In this paper we describe the successful application of a sophisticated Operations Research model and the corresponding solution techniques for scheduling the 6,500+ drivers and conductors of the Dutch railway operator NS Reizigers (Netherlands Railways). In 2001 the drivers and conductors were very dissatisfied with the structure of their duties, which led to nation wide strikes. However, the application of the model described in this paper led to the development of an alternative production model (‘Sharing Sweet & Sour’) that both satisfied the drivers and conductors, and at the same time supported an increment of the punctuality and efficiency of the railway services. The plans produced according to the alternative production model trimmed personnel costs by about $4.8million (or1.2$7 million per year are also achievable