Co-designing collaborative care work through ethnography

This paper focuses on instances of ethnographically-informed design ofcollaborative systems as they emerge from two European projects that aim to developsociotechnical infrastructures based on more just collaborative practices. We outline anumber of issues emerged related to the role of language, the relationship betweendigital and physical public engagement, and commonality, and their impact on designprocesses. Our contribution aims to uncover how ethnographically-informed design cansupport caring-based practices of social collaboration in different contexts

Co-designing convivial tools to support participation in community radio

Connectivity made possible by the diffusion of digital technologies has offered new possibilities for the public to interact with media, including radio. However, interactions are often framed by globally managed platforms, owned by companies with values based on maximizing profit, rather than prioritising Illich’s forms of conviviality. In this article, we draw on experiences from the Grassroot Wavelengths project that introduces an innovative peer-to-peer platform to support the creation and management of community radio stations. We offer insight into the practices of participation in community media, where the users influence decisions concerning the technology, the content, the actors and the organization policy of the radio station, through a participatory design approach. These collaborations between researchers and users, together with a focus on the development of relational assets in local contexts, are fundamental in an attempt to design a platform that fosters conviviality and offers an alternative way to consider participation in community media

Co-designing collaborative care work through ethnography

This paper focuses on instances of ethnographically-informed design of collaborative systems as they emerge from two European projects that aim to develop sociotechnical infrastructures based on more just collaborative practices. We outline a number of issues emerged related to the role of language, the relationship between digital and physical public engagement, and commonality, and their impact on design processes. Our contribution aims to uncover how ethnographically-informed design can support caring-based practices of social collaboration in different contexts