Online banking customization via tag-based interaction

In this paper, we describe ongoing work on online banking customization with a particular focus on interaction. The scope of the study is confined to the Australian banking context where the lack of customization is evident. This paper puts forward the notion of using tags to facilitate personalized interactions in online banking. We argue that tags can afford simple and intuitive interactions unique to every individual in both online and mobile environments. Firstly, through a review of related literature, we frame our work in the customization domain. Secondly, we define a range of taggable resources in online banking. Thirdly, we describe our preliminary prototype implementation with respect to interaction customization types. Lastly, we conclude with a discussion on future work

Agent fabrication and its implementation for agent-based electronic commerce

In the last decade, agent-based e-commerce has emerged as a potential role for the next generation of e-commerce. How to create agents for e-commerce applications has become a serious consideration in this field. This paper proposes a new scheme named agent fabrication and elaborates its implementation in multi-agent systems based on the SAFER (Secure Agent Fabrication, Evolution & Roaming) architecture. First, a conceptual structure is proposed for software agents carrying out e-commerce activities. Furthermore, agent module suitcase is defined to facilitate agent fabrication. With these definitions and facilities in the SAFER architecture, the formalities of agent fabrication are elaborated. In order to enhance the security of agent-based e-commerce, an infrastructure of agent authorization and authentication is integrated in agent fabrication. Our implementation and prototype applications show that the proposed agent fabrication scheme brings forth a potential solution for creating agents in agent-based e-commerce applications

Mobile banking customization via user-defined tags

In this paper, we describe on-going work on mobile banking customization, particularly in the Australian context. The use of user-defined tags to facilitate personalized interactions in the mobile context is explored. The aim of this research is to find ways to improve mobile banking interaction. Customization is more significant in the mobile context than online due to factors such as smaller screen sizes and limited software and hardware capabilities, placing an increased emphasis on usability. This paper explains how user-defined tags can aid different types of customization at the interaction level. A preliminary prototype has been developed to demonstrate the mechanics of the proposed approach. Potential implications, design decisions and limitations are discussed with an outline of future work

Integrated context-aware and cloud-based adaptive home screens for android phones

This is the post-print version of this Article. The official published version can be accessed from the link below - Copyright @ 2011 Springer VerlagThe home screen in Android phones is a highly customizable user interface where the users can add and remove widgets and icons for launching applications. This customization is currently done on the mobile device itself and will only create static content. Our work takes the concept of Android home screen [3] one step further and adds flexibility to the user interface by making it context-aware and integrated with the cloud. Overall results indicated that the users have a strong positive bias towards the application and that the adaptation helped them to tailor the device to their needs by using the different context aware mechanisms

Automated user modeling for personalized digital libraries

Digital libraries (DL) have become one of the most typical ways of accessing any kind of digitalized information. Due to this key role, users welcome any improvements on the services they receive from digital libraries. One trend used to improve digital services is through personalization. Up to now, the most common approach for personalization in digital libraries has been user-driven. Nevertheless, the design of efficient personalized services has to be done, at least in part, in an automatic way. In this context, machine learning techniques automate the process of constructing user models. This paper proposes a new approach to construct digital libraries that satisfy user’s necessity for information: Adaptive Digital Libraries, libraries that automatically learn user preferences and goals and personalize their interaction using this information