Overcoming Innovation Resistance beyond Status Quo Bias - A Decision Support System Approach (Research-in-Progress)

When innovative products and services are launched to the market, many consumers initially resist adopting them, even if the innovation is likely to enhance their life quality. Explanations for this behavior can also be found in specific personality traits and in general pitfalls of human decision-making. We believe that decision support systems (DSS) can help alleviate such innovation resistance. We propose a DSS design that addresses innovation resistance to complex innovations on an individual’s cognitive level. An experimental study will be conducted to test the influence of different DSS modifications on the perception and selection of complex innovations. We aim to identify levers for reducing innovation resistance and to derive DSS design implications.

Why people reject or use virtual processes: Understanding the variance of users’ resistance

The globalization and the continuing growth of internet-based processes and services makes it necessary to examine the emerging user resistance phenomenon from a new theoretical perspective. In order to verify the user resistance’s core claims, we designed a research model and subsequently developed measurement instruments to empirically analyze and test why people reject or use a process in a virtual environment. Therefore we investigated the “airport check-in” process as our process of interest and conducted a questionnaire-based survey with 183 participants in total. The survey was carried out at Frankfurt Airport as well as at Leipzig Airport in Germany. The results indicate that perceived process characteristics, service quality and net benefit play an important role in user resistance towards conducting a process virtually. We provide empirical evidence for the validity of user resistance, and demonstrate that our model is statistically significant and well constructed

L’implantation de la robotique collaborative et la gestion des ressources humaines dans le secteur manufacturier : soutenir le changement et l’adoption

Ce mémoire de maîtrise explore l’implantation de la robotique collaborative en entreprise sous l’angle des pratiques de gestion et des facteurs humains. La visée initiale de ce projet de recherche visait préalablement à circonscrire l’apport que peut prendre la gestion des ressources humaines (GRH) lors de ce type d’implantation technologique, qui implique une collaboration humain-machine plus accrue qu’auparavant. Initialement, l’objectif était donc d’identifier les pratiques de GRH à mettre en place lors de l’implantation de robots collaboratifs. Cela dit, comme ce projet de recherche présente une démarche exploratoire semi-inductive, l’objectif de recherche a évolué vers plusieurs objectifs. Cette ouverture sur de nouveaux objectifs est subséquente aux résultats obtenus lors de la revue systématique de la littérature et de la collecte de données afin de dresser un portrait plus juste, adapté à l’état des connaissances et au terrain. Les objectifs poursuivis sont les suivants : 1) identifier les pratiques de GRH et d’autres pratiques organisationnelles en matière de gestion du changement facilitant l’implantation et l’adoption des robots collaboratifs 2) identifier les facteurs associés à l’humain, au robot et à l’environnement qui influencent l’implantation des robots collaboratifs, l’adoption et la collaboration entre l’opérateur et le robot

Corporate Innovation Activism in a Multidivisional Firm: Rationale, Genesis, Evolution

Various streams of foundational management literatures imply that corporate managers can play a role in the management of intra-organizational innovation processes. However, management scholars have largely assumed that corporate managers do not become actively involved in the management of intra-organizational innovation processes occurring within multidivisional firms. This assumption contrasts with the importance given in the management literature to innovation as an enabler of organizational long-term survival. To address this contrast, my dissertation explores why and how corporate managers adopt an active approach to the management of intra-organizational innovation processes in complex multidivisional firms. In the first paper, I map extant knowledge of innovation mechanisms onto an evolutionary multilevel framework. I synthesize uncovered mechanisms into structural, behavioural, and routinized corporate approaches to innovation management. I conclude this paper by proposing a comprehensive research agenda for exploring complex interactions between top-down and bottom-up innovation processes occurring within a multidivisional firm. In the second paper, I propose a mid-range theory of corporate innovation activism elaborating two novel concepts. The corporate innovation synergy concept encapsulates mechanisms available to corporate managers to increase the efficiency of intra-organizational innovation processes. The corporate innovation value-added concept concerns mechanisms available to corporate managers to qualitatively improve intra-organizational innovation processes in ways unavailable at the business unit level. I organize my arguments into a theoretical model and discuss limitations of my theory, offering important opportunities for future research. In the third paper, I explore the genesis of corporate managers’ capability to influence innovation management in a multidivisional firm; I call this the corporate innovation function. I combine proprietary narrative data with archival records to study the development of the corporate innovation function in 20 large multidivisional firms. Based on my observations of 17 corporate innovation processes, I develop a corporate innovation function typology comprised of collaborative, parallel-capability, and sponsorship corporate innovation function models. I link differences across the corporate innovation function configurations to firm-level innovation performance. In the fourth paper, I elaborate on the concept of dynamic corporate innovation capability, which enables a multidivisional firm to continuously discover, evaluate, and monetize innovations that are novel to the firm and the markets in which the firm operates. Exploiting further the proprietary narrative and archival dataset, I first establish the prototypical role of a senior innovation manager and identify four underlying mechanisms that enable the establishment of a dynamic corporate innovation capability: senior innovation manager legitimacy, corporate innovation ambition, corporate innovation processes, and corporate innovation routines. Using a system dynamics approach, I synthesize my findings in a dynamic model, disentangling the complex process of maintaining exploration in an organizational environment biased towards exploitation

Digitale Transformation aus unternehmensübergreifender Perspektive: Management der Koevolution von Plattformbesitzern und Komplementoren in Plattformökosystemen

Digital platforms have the potential to transform how organizations are doing business in their respective ecosystems. Motivated by this transformation, the purpose of this thesis is to increase the understanding of digital transformation from an inter-organizational perspective. Therefore, this thesis clarifies the phenomenon of digital transformation, and models and analyzes multiple digital platform ecosystems. Building upon that, this dissertation reflects on multiple case studies on how platform owners can manage the co-evolution of their complementors in digital transformations in digital platform ecosystems.Digitale Plattformen haben das Potential, die Art und Weise, wie Unternehmen in ihren jeweiligen Ökosystemen Geschäfte machen, zu verändern. Motiviert durch diese Transformation, ist das Ziel dieser Arbeit, das Verständnis von digitaler Transformation aus einer inter-organisatorischen Perspektive zu erhöhen. Daher erläutert diese Arbeit das Phänomen der digitalen Transformation, und modelliert und analysiert mehrere digitale Plattformökosysteme. Darauf aufbauend reflektiert diese Dissertation in mehreren Fallstudien darüber, wie Plattformbesitzer die Koevolution ihrer Komplementoren in digitalen Transformationen in digitalen Plattformökosystemen steuern können

IFPOC Symposium:Discovering antecedents and consequences of complex change recipients' reactions to organizational change.

IFPOC symposium: Discovering antecedents and consequences of complex change recipients' reactions to organizational change Chairs: Maria Vakola (Athens University of Economics and Business) & Karen Van Dam (Open University) Discussant: Mel Fugate (American University, Washington, D.C) State of the art Organisations are required to continuously change and develop but there is a high failure rate associated with change implementation success. In the past two decades, change researchers have started to investigate change recipients' reactions to change recognizing the crucial role of these reactions for successful change. This symposium aims at identifying and discussing the complex processes that underlie the relationships among antecedents, reactions and outcomes associated with organizational change. New perspective / contributions This symposium consists of five studies that extend our knowledge in the field by (i) providing an analysis of change recipients' reactions going beyond the dichotomous approaches (acceptance or resistance) (ii) revealing understudied antecedents-reactions and reactions-consequences patterns and relationships (iii) shedding light on the role of contextual factors i.e team climate and individual factors i.e emotion regulation on the adaptation to change. This symposium is based on a combination of both quantitative (i.e diary, survey) and qualitative (i.e interviews) research methodology. Research / practical implications This symposium aims to increase our understanding of the complex processes associated with change recipients' reactions to change. Discovering how these reactions are created and what are their results may reveal important contingencies that can explain how positive organizational outcomes during times of change can be stimulated which is beneficial for both researchers and practitioners

Qigong at Work: Where East Meets West

State of the Art Qigong is part of Traditional Chinese Medicine (TMC) and aims to balance body and mind. The roots of Qigong lie in China, where Confucian and Daoist scholars (500-400 B.C.) noted that one must learn to balance and relax one’s thoughts and emotions to avoid illness (Yang, 1997). In the Western world, Qigong is best known for its slow and coordinated movements. According to TCM, these movements will help regulate one’s ‘qi’, or life energy, through the body to improve the health and harmony of mind and body. During the practice of Qigong, one’s breathing, attention and movement are aligned. As such, Qigong is sometimes considered Mindfulness in movement (although there are many important differences). New perspectives / contributionsQigong has many positive outcomes on health and wellness. In both patient groups and healthy individuals, Qigong has been shown to improve psychological well-being, quality of life, immune function, balance and related risk-factors, and bone density (Jahnke et al., 2010). As such, Qigong offers a validated way to reduce the physical and mental activation that results from a person's work. While recent research has demonstrated how important it is to take short breaks at work, there is still little attention for Qigong exercises as a means to recover at work.Practical Implications In this presentation, we will explain and practice several Qigong exercises. These movements can be used at work (and at home) to recover from (hormonal) activation, ‘empty’ one’s head, and restore the body-mind balance. <br/

The Diffusion of Renewable Energy Technology : Interactions Between Utility Strategies and the Institutional Environment.

Imperial Users onl

Surveillance, Privacy and Security

This volume examines the relationship between privacy, surveillance and security, and the alleged privacy–security trade-off, focusing on the citizen’s perspective. Recent revelations of mass surveillance programmes clearly demonstrate the ever-increasing capabilities of surveillance technologies. The lack of serious reactions to these activities shows that the political will to implement them appears to be an unbroken trend. The resulting move into a surveillance society is, however, contested for many reasons. Are the resulting infringements of privacy and other human rights compatible with democratic societies? Is security necessarily depending on surveillance? Are there alternative ways to frame security? Is it possible to gain in security by giving up civil liberties, or is it even necessary to do so, and do citizens adopt this trade-off? This volume contributes to a better and deeper understanding of the relation between privacy, surveillance and security, comprising in-depth investigations and studies of the common narrative that more security can only come at the expense of sacrifice of privacy. The book combines theoretical research with a wide range of empirical studies focusing on the citizen’s perspective. It presents empirical research exploring factors and criteria relevant for the assessment of surveillance technologies. The book also deals with the governance of surveillance technologies. New approaches and instruments for the regulation of security technologies and measures are presented, and recommendations for security policies in line with ethics and fundamental rights are discussed. This book will be of much interest to students of surveillance studies, critical security studies, intelligence studies, EU politics and IR in general. A PDF version of this book is available for free in open access via www.tandfebooks.com. It has been made available under a Creative Commons Attribution-Non Commercial 3.0 license.