Towards an understanding of business design within enterprise architecture management: a cautionary tale

Includes bibliographical references.Business Design represents a set of concepts that are described in the literature as providing a sound foundation for sustainable competitive advantage into the future. The particular values underpinning Business design are based on the enablement of a design thinking approach to solving the imponderable problems that organisations regularly encounter. In particular, the application of a design thinking approach to Business Design requires that resultant system designs are economically viable and technologically feasible. Enterprise Architecture Management plays a vital role in supporting these latter two requirements. Yet the definition of Enterprise Architecture Management as the 'normative restriction of design freedom' (Deitz, 2011) implies constraints that could impose limits on such business design. Consequently, the qualitative inductive research described in this document was undertaken to explore the perceived paradoxical relationship between Business Design and Enterprise Architecture Management. This dissertation recounts the process and results of this research initiative based on data recorded during interviews with a number of management level staff at a leading South African Insurance organisation. The participants were intimately involved in a programme to, amongst other objectives, establish a platform to support enterprise-wide Business Design within Enterprise Architecture Management, a programme that was experiencing a number of challenges and that was still underway at the time of completion of this research. Findings arising from this research were that the varying perceptions and levels of commitment of business and IT stakeholders associated with the programme and its requirements, contributed significantly to these challenges. In addition to providing a rich description of the case organisation's journey towards the establishment of a Business Design platform, a sensitising framework – 'The 6 Cs Framework in Support of the Successful Enablement of Business Design within Enterprise Architecture Management' – is proposed as a useful tool to assist organisations that might be considering a similar programme in the future

Enhanced integrated modelling approach to reconfiguring manufacturing enterprises

Dynamism and uncertainty are real challenges for present day manufacturing enterprises (MEs). Reasons include: an increasing demand for customisation, reduced time to market, shortened product life cycles and globalisation. MEs can reduce competitive pressure by becoming reconfigurable and change-capable. However, modern manufacturing philosophies, including agile and lean, must complement the application of reconfigurable manufacturing paradigms. Choosing and applying the best philosophies and techniques is very difficult as most MEs deploy complex and unique configurations of processes and resource systems, and seek economies of scope and scale in respect of changing and distinctive product flows. It follows that systematic methods of achieving model driven reconfiguration and interoperation of component based manufacturing systems are required to design, engineer and change future MEs. This thesis, titled Enhanced Integrated Modelling Approach to Reconfiguring Manufacturing Enterprises , introduces the development and prototyping a model-driven environment for the design, engineering, optimisation and control of the reconfiguration of MEs with an embedded capability to handle various types of change. The thesis describes a novel systematic approach, namely enhanced integrated modelling approach (EIMA), in which coherent sets of integrated models are created that facilitates the engineering of MEs especially their production planning and control (PPC) systems. The developed environment supports the engineering of common types of strategic, tactical and operational processes found in many MEs. The EIMA is centred on the ISO standardised CIMOSA process modelling approach. Early study led to the development of simulation models during which various CIMOSA shortcomings were observed, especially in its support for aspects of ME dynamism. A need was raised to structure and create semantically enriched models hence forming an enhanced integrated modelling environment. The thesis also presents three industrial case examples: (1) Ford Motor Company; (2) Bradgate Furniture Manufacturing Company; and (3) ACM Bearings Company. In order to understand the system prior to realisation of any PPC strategy, multiple process segments of any target organisation need to be modelled. Coherent multi-perspective case study models are presented that have facilitated process reengineering and associated resource system configuration. Such models have a capability to enable PPC decision making processes in support of the reconfiguration of MEs. During these case studies, capabilities of a number of software tools were exploited such as Arena®, Simul8®, Plant Simulation®, MS Visio®, and MS Excel®. Case study results demonstrated effectiveness of the concepts related to the EIMA. The research has resulted in new contributions to knowledge in terms of new understandings, concepts and methods in following ways: (1) a structured model driven integrated approach to the design, optimisation and control of future reconfiguration of MEs. The EIMA is an enriched and generic process modelling approach with capability to represent both static and dynamic aspects of an ME; and (2) example application cases showing benefits in terms of reduction in lead time, cost and resource load and in terms of improved responsiveness of processes and resource systems with a special focus on PPC; (3) identification and industrial application of a new key performance indicator (KPI) known as P3C the measuring and monitoring of which can aid in enhancing reconfigurability and responsiveness of MEs; and (4) an enriched modelling concept framework (E-MUNE) to capture requirements of static and dynamic aspects of MEs where the conceptual framework has the capability to be extended and modified according to the requirements. The thesis outlines key areas outlining a need for future research into integrated modelling approaches, interoperation and updating mechanisms of partial models in support of the reconfiguration of MEs

Reframing talent identification as a status-organising process:Examining talent hierarchies through data mining

We examine how peers form talent appraisals of team members, reframing talent identification as a status-organising social process. Using decision trees, we modelled configurations of characteristics and behaviours that predicted dominant versus parallel routes to achieving the status of most talented team member. Across 44 multidisciplinary teams, talent status was most often granted to peers perceived as having both leadership and analytic talent; a STEM degree served a dominant signalling function. Where previous studies assumed that degree operates as a specific status characteristic, we show that a STEM degree operates as a diffuse status characteristic, which predicts status in general. We thus discovered that status hierarchies in teams are also based on the type of talent—and not just the level of talent—members are perceived to possess. In so doing, we offer a proof of concept of what we call ‘talent hierarchies’ in teams, for future research to build on

Learning together through international collaboration in teacher education in Malaysia. Report of a project to develop a Bachelor of Education (Honours) in Primary Mathematics

Copyright University of Hertfordshire, School of Education 2011Learning together through international collaboration in teacher education in Malaysia is the report of an enterprising partnership between the University of Hertfordshire, UK, the Ministry of Education Malaysia and two Institutes of Teacher Education in Malaysia. Working collaboratively with colleagues in Malaysia, the University of Hertfordshire School of Education designed, validated, supported and quality assured a Bachelor of Education (Honours) degree programme for initial teacher training for a single cohort of 120 students over four years. All the students graduated in 2010. Learning together through international collaboration in teacher education in Malaysia provides a record of the project itself. It also documents in-depth insights from contributors to the project in two main areas: the collaborative approach to working together and issues relating to learning and teaching, including the Action – Reflection – Modelling (ARM) pedagogical approach, which underpinned the degree programme. Senior managers, teacher educators and lecturers share some of their learning from working together to develop and implement the new degree programme. Student teachers voice some experiences from their school placements. They describe how they used ARM; highlight some of the benefits of the approach and identify some of the challenges associated with introducing a different pedagogy in schools as they were 'learning to teach'. There are glimpses of 'lively and attractive' classes in which 'pupils enjoy and feel comfortable to learn' and 'are eager to answer my questions'. School mentors provide additional insights into the student teachers' learning and teaching practice. The richness of the contributions is reflected in the many quotations included in the report. The successful completion of this project was due to the dedication and expertise of many contributors. The findings documented in this report are relevant for all those engaged in international collaboration and teacher education.Final Published versio

A processual and embedded exploration

This thesis addresses the need, development and management of trust in Public-Private Partnerships (PPPs), an issue that thus far has received only very little attention. For this purpose, the dissertation contributes with four separate articles, of which the first two explore the main concepts – PPPs and trust – while the last two present the empirical exploration of trusting in PPPs by drawing on four in-depth case studies. The exploration of the PPP concept in the first article focuses on the definitory and classificatory practices across disciplinary and professional fields and contributes with an inductive map of the dominant patterns. The review of PPP publications argues that the main divergence lies in the focus on two differing dimensions. While a first group focuses on PPPs as a new way of distributing responsibilities across public and private partners a second group defines PPPs as a new means for joint decision-making and interactive collaboration between public and private partners. For the thesis it is especially the second dimension – the relational - that becomes relevant when trust moves centre-stage. In the second article, the dissertation addresses trust conceptualizations in an interorganizational setting. The article argues for a more processual approach to (re)embed trust in time and space. Following, the paper develops a processual framework for studying interorganizational trusting as ever evolving, always embedded and not least rooted in individual experiences of organizational members from various organizational levels. Finally, the article highlights the constitutive importance of contingency not only creating the need for trust but also its precondition. It is because we experience the future as open (contingent) that we are in need and able to form trust, i.e. suspend doubts and form positive expectations about another’s future behaviour despite he/she has the possibility for alternative actions

D4.6 Report on the results of cycle 3 demonstrators:Aggregates internal deliverables ID4.12, ID4.13, ID4.14, ID4.15, ID4.16

Hernández-Leo, D., Sligte, H., Glahn, C., Krekels, B., Keuls, C., Louys, A., Stefanov, K., Perez, M., Chacón, J., Santos, P., Mazzetti, A., Herder, E., Maxwell, K., Kiercheben, J., Griffiths, D., & Kluijfhout, E. (2009). D4.6 - Report on the results of cycle 3 demonstrators. Aggregates internal deliverables ID4.12, ID4.13, ID4.14, ID4.15, ID4.16. TENCompetence.This document includes the evaluation results of the Cycle 3 real-life evaluation activities. A cross-analysis of the results is compiled in order to present the impact indicators of the project in terms of outreach, learning benefits, organizational implications, and business opportunities identified in these experiences. The implementations and eight business/market-relevant demonstrators conducted in collaboration with external "adopter organizations" from different countries in Europe. These external organizations are Associated Partners or different units within the partners'organization. The revised pilots and the demonstrators test the tooling achieved along DIP-3. Both pilots and business demonstrators show to provide benefits to socially- and industrially-relevant scenarios. Areas of proven special impact include adult competence developmentfor social inclusion, provision of learning paths to support competence development of distributed professionals, informal competence development, human resources personal competence development, and sharing of competence profiles between organizations to support the mobility of their professionals.The work on this publication has been sponsored by the TENCompetence Integrated Project that is funded by the European Commission's 6th Framework Programme, priority IST/Technology Enhanced Learning. Contract 027087 [http://www.tencompetence.org

Alignment of Partnering with Construction IT: Exploration and Synthesis of network strategies to integrate BIM-enabled Supply Chains

Supply Chain Management (SCM) and Building Information Modelling (BIM) are seen as innovations that can manage complexities in construction by focusing on integrating processes and products respectively. Whereas these two innovations have been considered compatible, their practical combi-nation has been mainly anecdotal. The Netherlands was the locale of this study, where both SCM and BIM have been popular approaches. The research objective is to explore their real-world combination and propose strategies for the alignment of SCM and BIM, by viewing Supply Chain (SC) partnering as the inter-organisational proxy of SCM. The main question is: “How to align the SCM philosophy with BIM technologies to achieve integration in the construction industry? What aspects contribute to this alignment?â€. The methodology was mixed and both qualitative and quantitative data were analysed. The overarching method was case study research and the unit of analysis was the firm, also referred to as ‘actor’. After a semi-chronological review of the relevant literature, the two constructs of SCM and BIM were found interdependent in product-, process-, and actor-related (P/P/A) dimensions. The study consisted of four other consecutive studies. First, empirical insights into the practical implementation of SC partnering and BIM were obtained via the exploration of five cases. Second, a conceptual model for the quantitative analysis of the product-, process-, and actor-related dimensions was designed. Third, this model and mixed methods were applied to two polar (ex-treme) cases to analyse the contractual (typically SC-related), digital (typically BIM-related), and informal interactions among the involved actors. Fourth, an additional theoretical exploration of the BIM-enabled SC partnerships took place with focusing also on intra-organisational relations within the involved firms. After the four studies, the findings were systematically combined to cre-ate the theoretical synthesis, i.e. generate theory. Three consecutive steps of ‘construct’, ‘internal’, and ‘external’ validity took place after the synthesis, to define the transferability of findings. The systematic combination of findings deduced two routes to achieve SC integration in construction: (a) product-related (emphasis on BIM tools), and (b) actor-related (emphasis on SCM philosophy). The two observed routes to SC integration emerged from the data of the polar cases. Two com-plementary sets of strategies for SC integration were derived afterwards. These strategies could ease the identification of which route is the ‘closest fit’ to SC integration, and then support the decision-making of how to pursue it. As the concept of BIM is currently a hot topic, it might be wise to undertake a ‘product-related’ route to integration and gradually introduce strategies from the ‘actor-related’ route. However, the ‘actor-related’ route could attain long-term integration and thus, long-lasting relations among the multi-actor networks. The key aspects of the alignment of partnering with construction IT for BIM-enabled SC partnerships are: - The identification of whether the SC complexity is of process-, product- or actor-related nature;- The deployed BIM collaboration patterns, i.e. ad-hoc, linear or distributed;- The SC coordination mechanisms, e.g. centralised or decentralised;- The relation between formal and informal aspects, e.g. symmetric or asymmetric;- The emerging intra-organisational relations due to BIM and SCM implementation;- The hierarchical level that BIM-enabled SC partnership decision-making pertains. As the construction industry evolves into an information-driven sector, the alignment of construc-tion IT with inter-organisational management is preeminent for managing the inherent com-plexities of the industry. In parallel, embracing inter-organisational approaches for information management such as BIM is a promisingway forward for SCM and construction management