Platform://Democracy: Perspectives on Platform Power, Public Values and the Potential of Social Media Councils

Social media platforms have created private communication orders which they rule through terms of service and algorithmic moderation practices. As their impact on public communication and human rights has grown, different models to increase the role of public interests and values in the design of their rules and their practices has, too. But who should speak for both the users and the public at large? Bodies of experts and/or selected user representatives, usually called Platform Councils of Social Media Councils (SMCs) have gained attention as a potential solution. Examples of Social Media Councils include Meta’s Oversight Board but most platforms companies have so far shied away from installing one. This survey of approaches to increasing the quality of platform decision-making and content governance involving more than 35 researchers from four continents brough to together in regional "research clinics" makes clear that trade-offs have to be carefully balanced. The larger the council, the less effective is its decision-making, even if its legitimacy might be increased. While there is no one-size-fits-all approach, the projects demonstrates that procedures matter, that multistakeholderism is a key concept for effective Social Media Councils, and that incorporating technical expertise and promoting inclusivity are important considerations in their design. As the Digital Services Act becomes effective in 2024, a Social Media Council for Germany’s Digital Services Coordinator (overseeing platforms) can serve as test case and should be closely monitored. Beyond national councils, there is strong case for a commission focused on ensuring human rights online can be modeled after the Venice Commission and can provide expertise and guidelines on policy questions related to platform governance, particularly those that affect public interests like special treatment for public figures, for mass media and algorithmic diversity. The commission can be staffed by a diverse set of experts from selected organizations and institutions established in the platform governance field

ERP implementation methodologies and frameworks: a literature review

Enterprise Resource Planning (ERP) implementation is a complex and vibrant process, one that involves a combination of technological and organizational interactions. Often an ERP implementation project is the single largest IT project that an organization has ever launched and requires a mutual fit of system and organization. Also the concept of an ERP implementation supporting business processes across many different departments is not a generic, rigid and uniform concept and depends on variety of factors. As a result, the issues addressing the ERP implementation process have been one of the major concerns in industry. Therefore ERP implementation receives attention from practitioners and scholars and both, business as well as academic literature is abundant and not always very conclusive or coherent. However, research on ERP systems so far has been mainly focused on diffusion, use and impact issues. Less attention has been given to the methods used during the configuration and the implementation of ERP systems, even though they are commonly used in practice, they still remain largely unexplored and undocumented in Information Systems research. So, the academic relevance of this research is the contribution to the existing body of scientific knowledge. An annotated brief literature review is done in order to evaluate the current state of the existing academic literature. The purpose is to present a systematic overview of relevant ERP implementation methodologies and frameworks as a desire for achieving a better taxonomy of ERP implementation methodologies. This paper is useful to researchers who are interested in ERP implementation methodologies and frameworks. Results will serve as an input for a classification of the existing ERP implementation methodologies and frameworks. Also, this paper aims also at the professional ERP community involved in the process of ERP implementation by promoting a better understanding of ERP implementation methodologies and frameworks, its variety and history

European Competence Standards for the Academic Training of Career Practitioners

The citizens of Europe are facing increasingly complex challenges to their career development nowadays. Over the span of their lifetime, they need to manage their careers, and make numerous decisions concerning education, training and employment - decisions, which seriously impact their futures and their wellbeing. To prepare citizens for these challenges, and to support them in the progress, competent career practitioners are needed. But what kinds of career practitioners are we talking about? And what do they need to be able to do? How can the quality of their training be assured? This handbook introduces common European competence standards for the academic training of career practitioners in Europe, together with some proposals and examples, of how to implement and establish such competence standards in practice. More than 200 experts from all across Europe have contributed to the development of these shared standards of the Network for innovation in Career Guidance and Counselling in Europe (NICE). The standards are already being used in many countries for the development of degree programmes

Regulating terrorist content on tech platforms: A proposed framework based on social regulation

Scholars have been arguing for years that responses to terrorist content on tech platforms have, to-date, been inadequate. Past responses have been reactive and fragmented with tech platforms self-regulating. Over the last few years, many governments began to decide that the self-regulatory approach was not working. As a result, a number of regulatory frameworks have been proposed and/or implemented. However, they have been highly criticised. The purpose of this thesis is to propose a new regulatory framework to counter terrorist content on tech platforms and overcome many of these criticisms. Scholars have argued that it is vital that future regulation be informed by past experience and supported by evidence from prior research. Therefore, a number of steps were taken. First, this thesis examines a review of literature into what platforms are exploited by terrorist organisations. Next, a content analysis was undertaken on blogposts that tech platforms publish in order to investigate the efforts that tech platforms report making to counter terrorist content on their services and the challenges that they face. Third, a sample of existing or currently proposed regulatory frameworks were examined in order to learn what was done well and what gaps, limitations and challenges exist that require addressing in future regulation. Finally, social regulation theory was identified as applicable in this regulatory context. Social regulation strategies were examined in three other regulatory contexts in order to examine whether they could be used in this regulatory context. The findings from the above analyses were used to inform a new regulatory framework that is proposed in this thesis. In addition to proposing a new regulatory framework, this thesis also identified three compliance issues that tech platforms may face. These compliance issues are addressed alongside the proposal of the framework. Overall, it is argued that previous regulatory attempts failed to consider the diverse array of challenges that are faced by different platforms when countering terrorist content. The regulatory framework proposed in this thesis researched these challenges and identified strategies from a social regulation approach, learning lessons from how they were applied elsewhere to overcome some of the key criticisms and limitations of existing regulatory practice