Conversations on Empathy

In the aftermath of a global pandemic, amidst new and ongoing wars, genocide, inequality, and staggering ecological collapse, some in the public and political arena have argued that we are in desperate need of greater empathy — be this with our neighbours, refugees, war victims, the vulnerable or disappearing animal and plant species. This interdisciplinary volume asks the crucial questions: How does a better understanding of empathy contribute, if at all, to our understanding of others? How is it implicated in the ways we perceive, understand and constitute others as subjects? Conversations on Empathy examines how empathy might be enacted and experienced either as a way to highlight forms of otherness or, instead, to overcome what might otherwise appear to be irreducible differences. It explores the ways in which empathy enables us to understand, imagine and create sameness and otherness in our everyday intersubjective encounters focusing on a varied range of "radical others" – others who are perceived as being dramatically different from oneself. With a focus on the importance of empathy to understand difference, the book contends that the role of empathy is critical, now more than ever, for thinking about local and global challenges of interconnectedness, care and justice

Conversations on Empathy

In the aftermath of a global pandemic, amidst new and ongoing wars, genocide, inequality, and staggering ecological collapse, some in the public and political arena have argued that we are in desperate need of greater empathy — be this with our neighbours, refugees, war victims, the vulnerable or disappearing animal and plant species. This interdisciplinary volume asks the crucial questions: How does a better understanding of empathy contribute, if at all, to our understanding of others? How is it implicated in the ways we perceive, understand and constitute others as subjects? Conversations on Empathy examines how empathy might be enacted and experienced either as a way to highlight forms of otherness or, instead, to overcome what might otherwise appear to be irreducible differences. It explores the ways in which empathy enables us to understand, imagine and create sameness and otherness in our everyday intersubjective encounters focusing on a varied range of "radical others" – others who are perceived as being dramatically different from oneself. With a focus on the importance of empathy to understand difference, the book contends that the role of empathy is critical, now more than ever, for thinking about local and global challenges of interconnectedness, care and justice

Lovotics: Love + Robotics, Sentimental Robot With Affective Artificial Intelligence

Ph.DDOCTOR OF PHILOSOPH

The attentive robot companion: learning spatial information from observation and verbal interaction

Ziegler L. The attentive robot companion: learning spatial information from observation and verbal interaction. Bielefeld: Universität Bielefeld; 2015.This doctoral thesis investigates how a robot companion can gain a certain degree of situational awareness through observation and interaction with its surroundings. The focus lies on the representation of the spatial knowledge gathered constantly over time in an indoor environment. However, from the background of research on an interactive service robot, methods for deployment in inference and verbal communication tasks are presented. The design and application of the models are guided by the requirements of referential communication. The approach here involves the analysis of the dynamic properties of structures in the robot’s field of view allowing it to distinguish objects of interest from other agents and background structures. The use of multiple persistent models representing these dynamic properties enables the robot to track changes in multiple scenes over time to establish spatial and temporal references. This work includes building a coherent representation considering allocentric and egocentric aspects of spatial knowledge for these models. Spatial analysis is extended with a semantic interpretation of objects and regions. This top-down approach for generating additional context information enhances the grounding process in communication. A holistic, boosting-based classification approach using a wide range of 2D and 3D visual features anchored in the spatial representation allows the system to identify room types. The process of grounding referential descriptions from a human interlocutor in the spatial representation is evaluated through referencing furniture. This method uses a probabilistic network for handling ambiguities in the descriptions and employs a strategy for resolving conflicts. In order to approve the real-world applicability of these approaches, this system was deployed on the mobile robot BIRON in a realistic apartment scenario involving observation and verbal interaction with an interlocutor

Software-based dialogue systems: Survey, taxonomy and challenges

The use of natural language interfaces in the field of human-computer interaction is undergoing intense study through dedicated scientific and industrial research. The latest contributions in the field, including deep learning approaches like recurrent neural networks, the potential of context-aware strategies and user-centred design approaches, have brought back the attention of the community to software-based dialogue systems, generally known as conversational agents or chatbots. Nonetheless, and given the novelty of the field, a generic, context-independent overview on the current state of research of conversational agents covering all research perspectives involved is missing. Motivated by this context, this paper reports a survey of the current state of research of conversational agents through a systematic literature review of secondary studies. The conducted research is designed to develop an exhaustive perspective through a clear presentation of the aggregated knowledge published by recent literature within a variety of domains, research focuses and contexts. As a result, this research proposes a holistic taxonomy of the different dimensions involved in the conversational agents’ field, which is expected to help researchers and to lay the groundwork for future research in the field of natural language interfaces.With the support from the Secretariat for Universities and Research of the Ministry of Business and Knowledge of the Government of Catalonia and the European Social Fund. The corresponding author gratefully acknowledges the Universitat Politècnica de Catalunya and Banco Santander for the inancial support of his predoctoral grant FPI-UPC. This paper has been funded by the Spanish Ministerio de Ciencia e Innovación under project / funding scheme PID2020-117191RB-I00 / AEI/10.13039/501100011033.Peer ReviewedPostprint (author's final draft

Optimising Outcomes of Human-Agent Collaboration using Trust Calibration

As collaborative agents are implemented within everyday environments and the workforce, user trust in these agents becomes critical to consider. Trust affects user decision making, rendering it an essential component to consider when designing for successful Human-Agent Collaboration (HAC). The purpose of this work is to investigate the relationship between user trust and decision making with the overall aim of providing a trust calibration methodology to achieve the goals and optimise the outcomes of HAC. Recommender systems are used as a testbed for investigation, offering insight on human collaboration with dyadic decision domains. Four studies are conducted and include in-person, online, and simulation experiments. The first study provides evidence of a relationship between user perception of a collaborative agent and trust. Outcomes of the second study demonstrate that initial trust can be used to predict task outcome during HAC, with Signal Detection Theory (SDT) introduced as a method to interpret user decision making in-task. The third study provides evidence to suggest that the implementation of different features within a single agent's interface influences user perception and trust, subsequently impacting outcomes of HAC. Finally, a computational trust calibration methodology harnessing a Partially Observable Markov Decision Process (POMDP) model and SDT is presented and assessed, providing an improved understanding of the mechanisms governing user trust and its relationship with decision making and collaborative task performance during HAC. The contributions from this work address important gaps within the HAC literature. The implications of the proposed methodology and its application to alternative domains are identified and discussed

Opinions and Outlooks on Morphological Computation

Morphological Computation is based on the observation that biological systems seem to carry out relevant computations with their morphology (physical body) in order to successfully interact with their environments. This can be observed in a whole range of systems and at many different scales. It has been studied in animals – e.g., while running, the functionality of coping with impact and slight unevenness in the ground is "delivered" by the shape of the legs and the damped elasticity of the muscle-tendon system – and plants, but it has also been observed at the cellular and even at the molecular level – as seen, for example, in spontaneous self-assembly. The concept of morphological computation has served as an inspirational resource to build bio-inspired robots, design novel approaches for support systems in health care, implement computation with natural systems, but also in art and architecture. As a consequence, the field is highly interdisciplinary, which is also nicely reflected in the wide range of authors that are featured in this e-book. We have contributions from robotics, mechanical engineering, health, architecture, biology, philosophy, and others

Accessibility of Health Data Representations for Older Adults: Challenges and Opportunities for Design

Health data of consumer off-the-shelf wearable devices is often conveyed to users through visual data representations and analyses. However, this is not always accessible to people with disabilities or older people due to low vision, cognitive impairments or literacy issues. Due to trade-offs between aesthetics predominance or information overload, real-time user feedback may not be conveyed easily from sensor devices through visual cues like graphs and texts. These difficulties may hinder critical data understanding. Additional auditory and tactile feedback can also provide immediate and accessible cues from these wearable devices, but it is necessary to understand existing data representation limitations initially. To avoid higher cognitive and visual overload, auditory and haptic cues can be designed to complement, replace or reinforce visual cues. In this paper, we outline the challenges in existing data representation and the necessary evidence to enhance the accessibility of health information from personal sensing devices used to monitor health parameters such as blood pressure, sleep, activity, heart rate and more. By creating innovative and inclusive user feedback, users will likely want to engage and interact with new devices and their own data