Determinants of quality, latency, and amount of Stack Overflow answers about recent Android APIs.

Stack Overflow is a popular crowdsourced question and answer website for programming-related issues. It is an invaluable resource for software developers; on average, questions posted there get answered in minutes to an hour. Questions about well established topics, e.g., the coercion operator in C++, or the difference between canonical and class names in Java, get asked often in one form or another, and answered very quickly. On the other hand, questions on previously unseen or niche topics take a while to get a good answer. This is particularly the case with questions about current updates to or the introduction of new application programming interfaces (APIs). In a hyper-competitive online market, getting good answers to current programming questions sooner could increase the chances of an app getting released and used. So, can developers anyhow, e.g., hasten the speed to good answers to questions about new APIs? Here, we empirically study Stack Overflow questions pertaining to new Android APIs and their associated answers. We contrast the interest in these questions, their answer quality, and timeliness of their answers to questions about old APIs. We find that Stack Overflow answerers in general prioritize with respect to currentness: questions about new APIs do get more answers, but good quality answers take longer. We also find that incentives in terms of question bounties, if used appropriately, can significantly shorten the time and increase answer quality. Interestingly, no operationalization of bounty amount shows significance in our models. In practice, our findings confirm the value of bounties in enhancing expert participation. In addition, they show that the Stack Overflow style of crowdsourcing, for all its glory in providing answers about established programming knowledge, is less effective with new API questions

Hierarchical Expert Recommendation on Community Question Answering Platforms

The community question answering (CQA) platforms, such as Stack Overflow, have become the primary source of answers to most questions in various topics. CQA platforms offer an opportunity for sharing and acquiring knowledge at a low cost, where users, many of whom are experts in a specific topic, can potentially provide high-quality solutions to a given question. Many recommendation methods have been proposed to match questions to potential good answerers. However, most existing methods have focused on modelling the user-question interaction — a user might answer multiple questions and a question might be answered by multiple users — using simple collaborative filtering approaches, overlooking the rich information in the question’s title and body when modelling the users’ expertise. This project fills the research gap by thoroughly examining machine learning and deep learning approaches that can be applied to the expert recommendation problem. It proposes a Hierarchical Expert Recommendation (HER) model, a deep learning recommender system that recommends experts to answer a given question in the CQA platform. Although choosing a deep learning over a machine learning solution for this problem can be justified considering the degree of complexity of the available datasets, we assess performance of each family of methods and evaluate the trade-off between them to pick the perfect fit for our problem. We analyzed various machine learning algorithms to determine their performances in the expert recommendation problem, which narrows down the potential ways for tackling this problem using traditional recommendation methods. Furthermore, we investigate the recommendation models based on matrix factorization to establish the baselines for our proposed model and shed light on the weaknesses and strengths of matrix- based solutions, which shape our final deep learning model. In the last section, we introduce the Hierarchical Expert Recommendation System (HER) that utilizes hierarchical attention-based neural networks to rep- resent the questions better and ultimately model the users’ expertise through user-question interactions. We conducted extensive experiments on a large real-world Stack Overflow dataset and benchmarked HER against the state-of-the-art baselines. The results from our extensive experiments show that HER outperforms the state-of-the-art baselines in recommending experts to answer questions in Stack Overflow

Learning to predict closed questions on stack overflow

The paper deals with the problem of predicting whether the user’s question will be closed by the moderator on Stack Overflow, a popular question answering service devoted to software programming. The task along with data and evaluation metrics was offered as an open machine learning competition on Kaggle platform. To solve this problem, we employed a wide range of classification features related to users, their interactions, and post content. Classification was carried out using several machine learning methods. According to the results of the experiment, the most important features are characteristics of the user and topical features of the question. The best results were obtained using Vowpal Wabbit – an implementation of online learning based on stochastic gradient descent. Our results are among the best ones in overall ranking, although they were obtained after the official competition was over

Reconsidering online reputation systems

Social and socioeconomic interactions and transactions often require trust. In digital spaces, the main approach to facilitating trust has effectively been to try to reduce or even remove the need for it through the implementation of reputation systems. These generate metrics based on digital data such as ratings and reviews submitted by users, interaction histories, and so on, that are intended to label individuals as more or less reliable or trustworthy in a particular interaction context. We suggest that conventional approaches to the design of such systems are rooted in a capitalist, competitive paradigm, relying on methodological individualism, and that the reputation technologies themselves thus embody and enact this paradigm in whatever space they operate in. We question whether the politics, ethics and philosophy that contribute to this paradigm align with those of some of the contexts in which reputation systems are now being used, and suggest that alternative approaches to the establishment of trust and reputation in digital spaces need to be considered for alternative contexts

Question Quality in Community Question Answering Forums:A survey

Community Question Answering websites (CQA) offer a new opportunity for users to provide, search and share knowledge. Although the idea of receiving a direct, targeted response to a question sounds very attractive, the quality of the question itself can have an important effect on the likelihood of getting useful answers. High quality questions improve the CQA experience and therefore it is essential for CQA forums to better understand what characterizes questions that are more appealing for the forum community. In this survey, we review existing research on question quality in CQA websites. We discuss the possible measures of question quality and the question features that have been shown to influence question quality

Social Search: retrieving information in Online Social Platforms -- A Survey

Social Search research deals with studying methodologies exploiting social information to better satisfy user information needs in Online Social Media while simplifying the search effort and consequently reducing the time spent and the computational resources utilized. Starting from previous studies, in this work, we analyze the current state of the art of the Social Search area, proposing a new taxonomy and highlighting current limitations and open research directions. We divide the Social Search area into three subcategories, where the social aspect plays a pivotal role: Social Question&Answering, Social Content Search, and Social Collaborative Search. For each subcategory, we present the key concepts and selected representative approaches in the literature in greater detail. We found that, up to now, a large body of studies model users' preferences and their relations by simply combining social features made available by social platforms. It paves the way for significant research to exploit more structured information about users' social profiles and behaviors (as they can be inferred from data available on social platforms) to optimize their information needs further

Crowdsourcing in Computer Vision

Computer vision systems require large amounts of manually annotated data to properly learn challenging visual concepts. Crowdsourcing platforms offer an inexpensive method to capture human knowledge and understanding, for a vast number of visual perception tasks. In this survey, we describe the types of annotations computer vision researchers have collected using crowdsourcing, and how they have ensured that this data is of high quality while annotation effort is minimized. We begin by discussing data collection on both classic (e.g., object recognition) and recent (e.g., visual story-telling) vision tasks. We then summarize key design decisions for creating effective data collection interfaces and workflows, and present strategies for intelligently selecting the most important data instances to annotate. Finally, we conclude with some thoughts on the future of crowdsourcing in computer vision.Comment: A 69-page meta review of the field, Foundations and Trends in Computer Graphics and Vision, 201