On Internal Knowledge Markets

In large organizations, knowledge can move rapidly or slowly, usefully or unproductively. Those who place faith in internal knowledge markets and online platforms to promote knowledge stocks and flows should understand how extrinsic incentives can crowd outintrinsic motivation

Advanced Knowledge Technologies at the Midterm: Tools and Methods for the Semantic Web

The University of Edinburgh and research sponsors are authorised to reproduce and distribute reprints and on-line copies for their purposes notwithstanding any copyright annotation hereon. The views and conclusions contained herein are the author’s and shouldn’t be interpreted as necessarily representing the official policies or endorsements, either expressed or implied, of other parties.In a celebrated essay on the new electronic media, Marshall McLuhan wrote in 1962:Our private senses are not closed systems but are endlessly translated into each other in that experience which we call consciousness. Our extended senses, tools, technologies, through the ages, have been closed systems incapable of interplay or collective awareness. Now, in the electric age, the very instantaneous nature of co-existence among our technological instruments has created a crisis quite new in human history. Our extended faculties and senses now constitute a single field of experience which demands that they become collectively conscious. Our technologies, like our private senses, now demand an interplay and ratio that makes rational co-existence possible. As long as our technologies were as slow as the wheel or the alphabet or money, the fact that they were separate, closed systems was socially and psychically supportable. This is not true now when sight and sound and movement are simultaneous and global in extent. (McLuhan 1962, p.5, emphasis in original)Over forty years later, the seamless interplay that McLuhan demanded between our technologies is still barely visible. McLuhan’s predictions of the spread, and increased importance, of electronic media have of course been borne out, and the worlds of business, science and knowledge storage and transfer have been revolutionised. Yet the integration of electronic systems as open systems remains in its infancy.Advanced Knowledge Technologies (AKT) aims to address this problem, to create a view of knowledge and its management across its lifecycle, to research and create the services and technologies that such unification will require. Half way through its sixyear span, the results are beginning to come through, and this paper will explore some of the services, technologies and methodologies that have been developed. We hope to give a sense in this paper of the potential for the next three years, to discuss the insights and lessons learnt in the first phase of the project, to articulate the challenges and issues that remain.The WWW provided the original context that made the AKT approach to knowledge management (KM) possible. AKT was initially proposed in 1999, it brought together an interdisciplinary consortium with the technological breadth and complementarity to create the conditions for a unified approach to knowledge across its lifecycle. The combination of this expertise, and the time and space afforded the consortium by the IRC structure, suggested the opportunity for a concerted effort to develop an approach to advanced knowledge technologies, based on the WWW as a basic infrastructure.The technological context of AKT altered for the better in the short period between the development of the proposal and the beginning of the project itself with the development of the semantic web (SW), which foresaw much more intelligent manipulation and querying of knowledge. The opportunities that the SW provided for e.g., more intelligent retrieval, put AKT in the centre of information technology innovation and knowledge management services; the AKT skill set would clearly be central for the exploitation of those opportunities.The SW, as an extension of the WWW, provides an interesting set of constraints to the knowledge management services AKT tries to provide. As a medium for the semantically-informed coordination of information, it has suggested a number of ways in which the objectives of AKT can be achieved, most obviously through the provision of knowledge management services delivered over the web as opposed to the creation and provision of technologies to manage knowledge.AKT is working on the assumption that many web services will be developed and provided for users. The KM problem in the near future will be one of deciding which services are needed and of coordinating them. Many of these services will be largely or entirely legacies of the WWW, and so the capabilities of the services will vary. As well as providing useful KM services in their own right, AKT will be aiming to exploit this opportunity, by reasoning over services, brokering between them, and providing essential meta-services for SW knowledge service management.Ontologies will be a crucial tool for the SW. The AKT consortium brings a lot of expertise on ontologies together, and ontologies were always going to be a key part of the strategy. All kinds of knowledge sharing and transfer activities will be mediated by ontologies, and ontology management will be an important enabling task. Different applications will need to cope with inconsistent ontologies, or with the problems that will follow the automatic creation of ontologies (e.g. merging of pre-existing ontologies to create a third). Ontology mapping, and the elimination of conflicts of reference, will be important tasks. All of these issues are discussed along with our proposed technologies.Similarly, specifications of tasks will be used for the deployment of knowledge services over the SW, but in general it cannot be expected that in the medium term there will be standards for task (or service) specifications. The brokering metaservices that are envisaged will have to deal with this heterogeneity.The emerging picture of the SW is one of great opportunity but it will not be a wellordered, certain or consistent environment. It will comprise many repositories of legacy data, outdated and inconsistent stores, and requirements for common understandings across divergent formalisms. There is clearly a role for standards to play to bring much of this context together; AKT is playing a significant role in these efforts. But standards take time to emerge, they take political power to enforce, and they have been known to stifle innovation (in the short term). AKT is keen to understand the balance between principled inference and statistical processing of web content. Logical inference on the Web is tough. Complex queries using traditional AI inference methods bring most distributed computer systems to their knees. Do we set up semantically well-behaved areas of the Web? Is any part of the Web in which semantic hygiene prevails interesting enough to reason in? These and many other questions need to be addressed if we are to provide effective knowledge technologies for our content on the web

Internet of robotic things : converging sensing/actuating, hypoconnectivity, artificial intelligence and IoT Platforms

The Internet of Things (IoT) concept is evolving rapidly and influencing newdevelopments in various application domains, such as the Internet of MobileThings (IoMT), Autonomous Internet of Things (A-IoT), Autonomous Systemof Things (ASoT), Internet of Autonomous Things (IoAT), Internetof Things Clouds (IoT-C) and the Internet of Robotic Things (IoRT) etc.that are progressing/advancing by using IoT technology. The IoT influencerepresents new development and deployment challenges in different areassuch as seamless platform integration, context based cognitive network integration,new mobile sensor/actuator network paradigms, things identification(addressing, naming in IoT) and dynamic things discoverability and manyothers. The IoRT represents new convergence challenges and their need to be addressed, in one side the programmability and the communication ofmultiple heterogeneous mobile/autonomous/robotic things for cooperating,their coordination, configuration, exchange of information, security, safetyand protection. Developments in IoT heterogeneous parallel processing/communication and dynamic systems based on parallelism and concurrencyrequire new ideas for integrating the intelligent “devices”, collaborativerobots (COBOTS), into IoT applications. Dynamic maintainability, selfhealing,self-repair of resources, changing resource state, (re-) configurationand context based IoT systems for service implementation and integrationwith IoT network service composition are of paramount importance whennew “cognitive devices” are becoming active participants in IoT applications.This chapter aims to be an overview of the IoRT concept, technologies,architectures and applications and to provide a comprehensive coverage offuture challenges, developments and applications

An Empirical Investigation of the Willingness of US Intelligence Community Analysts to Contribute Knowledge to a Knowledge Management System (KMS) in a Highly Classified and Sensitive Environment

Since September 11, 2001, the United States Government (USG) has possessed unparalleled capability in terms of dedicated intelligence and information collection assets supporting the analysts of the Intelligence Community (IC). The USG IC has sponsored, developed, and borne witness to extraordinary advances in technology, techniques, and procedures focused on knowledge harvesting, knowledge sharing, and collaboration. Knowledge, within successful (effective & productive) organizations, exists as a commodity; a commodity that can be created, captured, imparted, shared, and leveraged. The research problem that this study addressed is the challenge of maintaining strong organizational effectiveness and productivity through the use of an information technology-based knowledge management system (KMS). The main goal of this study was to empirically assess a model testing the impact of the factors of rewards, power, centrality, trust, collaborative environment, resistance to share, ease-of-using KMS, organizational structure, and top management support to inducement, willingness to share, as well as opportunity to contribute knowledge to a KMS on knowledge-sharing in a highly classified and sensitive environment of the USG IC. This study capitalized on prior literature to measure each of the 15 model constructs. This study was conducted with a select group of USG Departments and Agencies whose primary interest is Intelligence Operations. This study solicited responses from more than 1,000 current, as well as former, Intelligence Analysts of the USG IC, using an unclassified anonymous survey instrument. A total of 525 (52.5%) valid responses were analyzed using a partial least squares (PLS) structural equation modeling (SEM) statistical technique to perform model testing. Pre-analysis data screening was conducted to ensure the accuracy of the data collected, as well as to correct irregularities or errors within the gathered data. The 14 propositions outlined in this research study were tested using the PLS-SEM analysis along with reliability and validity checks. The results of this study provide insights into the key factors that shed light onto the willingness of US intelligence community analysts to contribute knowledge to a KMS in a highly classified and sensitive environment. Specifically, the significance of a knowledge worker’s willingness to contribute his/her knowledge to a KMS along with the opportunity to contribute knowledge, while inducement was not a significant factor when it comes to knowledge sharing using KMS in highly classified environments

Agile Processes in Software Engineering and Extreme Programming – Workshops

This open access book constitutes papers from the 5 research workshops, the poster presentations, as well as two panel discussions which were presented at XP 2021, the 22nd International Conference on Agile Software Development, which was held online during June 14-18, 2021. XP is the premier agile software development conference combining research and practice. It is a unique forum where agile researchers, practitioners, thought leaders, coaches, and trainers get together to present and discuss their most recent innovations, research results, experiences, concerns, challenges, and trends. XP conferences provide an informal environment to learn and trigger discussions and welcome both people new to agile and seasoned agile practitioners. The 18 papers included in this volume were carefully reviewed and selected from overall 37 submissions. They stem from the following workshops: 3rd International Workshop on Agile Transformation 9th International Workshop on Large-Scale Agile Development 1st International Workshop on Agile Sustainability 4th International Workshop on Software-Intensive Business 2nd International Workshop on Agility with Microservices Programmin

An Exploration of Baby Boomer Mass Retirement Effects on Information Systems Organizations

The potential knowledge loss from Baby Boomer generation employee retirements can negatively affect information systems organizations. The purpose of this hermeneutic phenomenology study was to explore the lived experiences of the leaders and managers of information systems organizations as they tried to maintain operational continuity after Baby Boomer worker retirements. The impact of this issue was the operational continuity after the Baby Boomer worker retirement. The social impact of this issue was the knowledge loss events that might result in business loss or even bankruptcy. McElroy\u27s knowledge life cycle model was the conceptual framework for this study that included knowledge production and knowledge integration processes within a feedback loop. The lived experiences of 20 knowledgeable participants who had experienced institutional knowledge loss from retired Baby Boomer generation employees were captured through purposeful sampling. Data were collected through individual interviews using either face-to-face or a web conferencing tool such as Skype and analyzed through a modified Van Kaam. Five themes were identified: business climate, delivery practices, work processes, camaraderie, and management response. Significant attributes that added to the body of knowledge were workplace navigation, alternate focus, and outsourcing management. The results of the study may enable organizations to be better able to understand and manage the Baby Boomer knowledge loss effects and subsequently create systems to help maintain their competitive edge and avoid knowledge loss that might result in business loss or even bankruptcy

Distributing Leadership

{Excerpt} The prevailing view of leadership is that it is concentrated or focused. In organizations, this makes it an input to business processes and performance—dependent on the attributes, behaviors, experience, knowledge, skills, and potential of the individuals chosen to impact these. The theory of distributed leadership thinks it best considered as an outcome. Leadership is defined by what one does, not who one is. Leadership at all levels matters and must be drawn from, not just be added to, individuals and groups in organizations

Industrial Internet of Things based Collaborative Sensing Intelligence: Framework and Research Challenges

The development of an efficient and cost-effective solution to solve a complex problem (e.g., dynamic detection of toxic gases) is an important research issue in the industrial applications of Internet of Things (IoT). An industrial intelligent ecosystem enables the collection of massive data from the various devices (e.g., sensor-embedded wireless devices) dynamically collaborating with humans. Effectively collaborative analytics based on the collected massive data from humans and devices is quite essential to improve the efficiency of industrial production/service. In this study, we propose a Collaborative Sensing Intelligence (CSI) framework, combining collaborative intelligence and industrial sensing intelligence. The proposed CSI facilitates the cooperativity of analytics with integrating massive spatio-temporal data from different sources and time points. To deploy the CSI for achieving intelligent and efficient industrial production/service, the key challenges and open issues are discussed as well

Knowledge discovery in database: A knowledge management strategic approach

Knowledge management had been a critical focus and interest in Information Technology, especially as it affects business organizations through the implementation of business intelligence and expertise.Knowledge discovery and knowledge conversion (tacit/implicit to explicit knowledge) play important roles in these aspects; through the application of technologies in the SECI model to aid knowledge management, and identifying the sources of the expertise whether in humans or physical databases serve as the basis for expertise’s knowledge management.This paper presents in detail the significances of knowledge discovery in databases (KDD) in achieving an all encompassing knowledge management strategy.This strategy must comprise of transparent and multiple interrelationships of organizational agents through shared mental maps, collaborative and distributed technologies, and solves all problem in other ways with a special focus on data mining which is also found in the KDD process. Extensive literatures were reviewed to operationalize Knowledge discovery in human and in data ware houses as its affect knowledge management, and bring to the fore the processes involved in KDD process, its applications, understanding using SECI model, possible challenges, and suggest the future research areas to solve the observed challenges