Self-* overload control for distributed web systems

Unexpected increases in demand and most of all flash crowds are considered the bane of every web application as they may cause intolerable delays or even service unavailability. Proper quality of service policies must guarantee rapid reactivity and responsiveness even in such critical situations. Previous solutions fail to meet common performance requirements when the system has to face sudden and unpredictable surges of traffic. Indeed they often rely on a proper setting of key parameters which requires laborious manual tuning, preventing a fast adaptation of the control policies. We contribute an original Self-* Overload Control (SOC) policy. This allows the system to self-configure a dynamic constraint on the rate of admitted sessions in order to respect service level agreements and maximize the resource utilization at the same time. Our policy does not require any prior information on the incoming traffic or manual configuration of key parameters. We ran extensive simulations under a wide range of operating conditions, showing that SOC rapidly adapts to time varying traffic and self-optimizes the resource utilization. It admits as many new sessions as possible in observance of the agreements, even under intense workload variations. We compared our algorithm to previously proposed approaches highlighting a more stable behavior and a better performance.Comment: The full version of this paper, titled "Self-* through self-learning: overload control for distributed web systems", has been published on Computer Networks, Elsevier. The simulator used for the evaluation of the proposed algorithm is available for download at the address: http://www.dsi.uniroma1.it/~novella/qos_web

A Framework for Quality-Driven Delivery in Distributed Multimedia Systems

In this paper, we propose a framework for Quality-Driven Delivery (QDD) in distributed multimedia environments. Quality-driven delivery refers to the capacity of a system to deliver documents, or more generally objects, while considering the users expectations in terms of non-functional requirements. For this QDD framework, we propose a model-driven approach where we focus on QoS information modeling and transformation. QoS information models and meta-models are used during different QoS activities for mapping requirements to system constraints, for exchanging QoS information, for checking compatibility between QoS information and more generally for making QoS decisions. We also investigate which model transformation operators have to be implemented in order to support some QoS activities such as QoS mapping

Adaptive Multimedia Content Delivery for Scalable Web Servers

The phenomenal growth in the use of the World Wide Web often places a heavy load on networks and servers, threatening to increase Web server response time and raising scalability issues for both the network and the server. With the advances in the field of optical networking and the increasing use of broadband technologies like cable modems and DSL, the server and not the network, is more likely to be the bottleneck. Many clients are willing to receive a degraded, less resource intensive version of the requested content as an alternative to connection failures. In this thesis, we present an adaptive content delivery system that transparently switches content depending on the load on the server in order to serve more clients. Our system is designed to work for dynamic Web pages and streaming multimedia traffic, which are not currently supported by other adaptive content approaches. We have designed a system which is capable of quantifying the load on the server and then performing the necessary adaptation. We designed a streaming MPEG server and client which can react to the server load by scaling the quality of frames transmitted. The main benefits of our approach include: transparent content switching for content adaptation, alleviating server load by a graceful degradation of server performance and no requirement of modification to existing server software, browsers or the HTTP protocol. We experimentally evaluate our adaptive server system and compare it with an unadaptive server. We find that adaptive content delivery can support as much as 25% more static requests, 15% more dynamic requests and twice as many multimedia requests as a non-adaptive server. Our, client-side experiments performed on the Internet show that the response time savings from our system are quite significant

System Support for Bandwidth Management and Content Adaptation in Internet Applications

This paper describes the implementation and evaluation of an operating system module, the Congestion Manager (CM), which provides integrated network flow management and exports a convenient programming interface that allows applications to be notified of, and adapt to, changing network conditions. We describe the API by which applications interface with the CM, and the architectural considerations that factored into the design. To evaluate the architecture and API, we describe our implementations of TCP; a streaming layered audio/video application; and an interactive audio application using the CM, and show that they achieve adaptive behavior without incurring much end-system overhead. All flows including TCP benefit from the sharing of congestion information, and applications are able to incorporate new functionality such as congestion control and adaptive behavior.Comment: 14 pages, appeared in OSDI 200

Modeling and Control of Server-based Systems

When deploying networked computing-based applications, proper resource management of the server-side resources is essential for maintaining quality of service and cost efficiency. The work presented in this thesis is based on six papers, all investigating problems that relate to resource management of server-based systems. Using a queueing system approach we model the performance of a database system being subjected to write-heavy traffic. We then evaluate the model using simulations and validate that it accurately mimics the behavior of a real test bed. In collaboration with Ericsson we model and design a per-request admission control scheme for a Mobile Service Support System (MSS). The model is then validated and the control scheme is evaluated in a test bed. Also, we investigate the feasibility to estimate the state of a server in an MSS using an event-based Extended Kalman Filter. In the brownout paradigm of server resource management, the amount of work required to serve a client is adjusted to compensate for temporary resource shortages. In this thesis we investigate how to perform load balancing over self-adaptive server instances. The load balancing schemes are evaluated in both simulations and test bed experiments. Further, we investigate how to employ delay-compensated feedback control to automatically adjust the amount of resources to deploy to a cloud application in the presence of a large, stochastic delay. The delay-compensated control scheme is evaluated in simulations and the conclusion is that it can be made fast and responsive compared to an industry-standard solution

AWAIT: Efficient Overload Management for Busy Multi-tier Web Services under Bursty Workloads

The problem of service differentiation and admission control in web services that utilize a multi-tier architecture is more challenging than in a single-tiered one, especially in the presence of bursty conditions, i.e., when arrivals of user web sessions to the system are characterized by temporal surges in their arrival intensities and demands. We demonstrate that classic techniques for a session based admission control that are triggered by threshold violations are ineffective under bursty workload conditions, as user-perceived performance metrics rapidly and dramatically deteriorate, inadvertently leading the system to reject requests from already accepted user sessions, resulting in business loss. Here, as a solution for service differentiation of accepted user sessions we promote a methodology that is based on blocking, i.e., when the system operates in overload, requests from accepted sessions are not rejected but are instead stored in a blocking queue that effectively acts as a waiting room. The requests in the blocking queue implicitly become of higher priority and are served immediately after load subsides. Residence in the blocking queue comes with a performance cost as blocking time adds to the perceived end-to-end user response time. We present a novel autonomic session based admission control policy, called AWAIT, that adaptively adjusts the capacity of the blocking queue as a function of workload burstiness in order to meet predefined user service level objectives while keeping the portion of aborted accepted sessions to a minimum. Detailed simulations illustrate the effectiveness of AWAIT under different workload burstiness profiles and therefore strongly argue for its effectiveness

A user perspective of quality of service in m-commerce

This is the post-print version of the Article. The official published version can be accessed from the link below - Copyright @ 2004 Springer VerlagIn an m-commerce setting, the underlying communication system will have to provide a Quality of Service (QoS) in the presence of two competing factors—network bandwidth and, as the pressure to add value to the business-to-consumer (B2C) shopping experience by integrating multimedia applications grows, increasing data sizes. In this paper, developments in the area of QoS-dependent multimedia perceptual quality are reviewed and are integrated with recent work focusing on QoS for e-commerce. Based on previously identified user perceptual tolerance to varying multimedia QoS, we show that enhancing the m-commerce B2C user experience with multimedia, far from being an idealised scenario, is in fact feasible if perceptual considerations are employed