Strong Electronic Identification: Survey & Scenario Planning

The deployment of more high-risk services such as online banking and government services on the Internet has meant that the need and demand for strong electronic identity is bigger today more than ever. Different stakeholders have different reasons for moving their services to the Internet, including cost savings, being closer to the customer or citizen, increasing volume and value of services among others. This means that traditional online identification schemes based on self-asserted identities are no longer sufficient to cope with the required level of assurance demanded by these services. Therefore, strong electronic identification methods that utilize identifiers rooted in real world identities must be provided to be used by customers and citizens alike on the Internet. This thesis focuses on studying state-of-the-art methods for providing reliable and mass market strong electronic identity in the world today. It looks at concrete real-world examples that enable real world identities to be transferred and used in the virtual world of the Internet. The thesis identifies crucial factors that determine what constitutes a strong electronic identity solution and through these factors evaluates and compares the example solutions surveyed in the thesis. As the Internet become more pervasive in our lives; mobile devices are becoming the primary devices for communication and accessing Internet services. This has thus, raised the question of what sort of strong electronic identity solutions could be implemented and how such solutions could adapt to the future. To help to understand the possible alternate futures, a scenario planning and analysis method was used to develop a series of scenarios from underlying key economic, political, technological and social trends and uncertainties. The resulting three future scenarios indicate how the future of strong electronic identity will shape up with the aim of helping stakeholders contemplate the future and develop policies and strategies to better position themselves for the future

Strong Electronic Identification: Survey & Scenario Planning

The deployment of more high-risk services such as online banking and government services on the Internet has meant that the need and demand for strong electronic identity is bigger today more than ever. Different stakeholders have different reasons for moving their services to the Internet, including cost savings, being closer to the customer or citizen, increasing volume and value of services among others. This means that traditional online identification schemes based on self-asserted identities are no longer sufficient to cope with the required level of assurance demanded by these services. Therefore, strong electronic identification methods that utilize identifiers rooted in real world identities must be provided to be used by customers and citizens alike on the Internet. This thesis focuses on studying state-of-the-art methods for providing reliable and mass market strong electronic identity in the world today. It looks at concrete real-world examples that enable real world identities to be transferred and used in the virtual world of the Internet. The thesis identifies crucial factors that determine what constitutes a strong electronic identity solution and through these factors evaluates and compares the example solutions surveyed in the thesis. As the Internet become more pervasive in our lives; mobile devices are becoming the primary devices for communication and accessing Internet services. This has thus, raised the question of what sort of strong electronic identity solutions could be implemented and how such solutions could adapt to the future. To help to understand the possible alternate futures, a scenario planning and analysis method was used to develop a series of scenarios from underlying key economic, political, technological and social trends and uncertainties. The resulting three future scenarios indicate how the future of strong electronic identity will shape up with the aim of helping stakeholders contemplate the future and develop policies and strategies to better position themselves for the future

On Online Banking Authentication for All: A Comparison of BankID Login Efficiency Using Smartphones Versus Code Generators

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EXPLAINING AN E-IDENTIFICATION FRAMEWORK IMPLEMENTATION USING DIALECTICS

This article analyses the challenges of implementing a new electronic identification (eID) framework in Finland. We employ the theoretical lens of dialectics to explain how two opposing forces in the form of public and private actors, the government and banks respectively, engaged in a process of resistance and acquiescence. By interviewing the key organizations from both sides, we identify the rationale of the conflict, mechanisms that have led and may lead to further conflict, and the outcome. The root cause of the problems with the framework include the conflicting goals of the government and banks: the regulators’ interests to create more competition in the market, generate cost savings, decrease the dependence on banks vs. the objectives of the banks to maintain the status quo. Moreover, the framework implementation practices, such as the hard enforcement strategy, an inherent infrastructuring mindset of the government and communication problems, have considerably contributed to further conflict development. As a result, divergent views on the framework architecture and the pricing models are the outcomes of the confrontation. Our findings emphasize the importance of strategic and operational coherence in the governance of a changing ecosystem with a proprietary banking platform playing a role in a national eID scheme

The Proceedings of the 23rd Annual International Conference on Digital Government Research (DGO2022) Intelligent Technologies, Governments and Citizens June 15-17, 2022

The 23rd Annual International Conference on Digital Government Research theme is “Intelligent Technologies, Governments and Citizens”. Data and computational algorithms make systems smarter, but should result in smarter government and citizens. Intelligence and smartness affect all kinds of public values - such as fairness, inclusion, equity, transparency, privacy, security, trust, etc., and is not well-understood. These technologies provide immense opportunities and should be used in the light of public values. Society and technology co-evolve and we are looking for new ways to balance between them. Specifically, the conference aims to advance research and practice in this field. The keynotes, presentations, posters and workshops show that the conference theme is very well-chosen and more actual than ever. The challenges posed by new technology have underscored the need to grasp the potential. Digital government brings into focus the realization of public values to improve our society at all levels of government. The conference again shows the importance of the digital government society, which brings together scholars in this field. Dg.o 2022 is fully online and enables to connect to scholars and practitioners around the globe and facilitate global conversations and exchanges via the use of digital technologies. This conference is primarily a live conference for full engagement, keynotes, presentations of research papers, workshops, panels and posters and provides engaging exchange throughout the entire duration of the conference