Web Services Support for Dynamic Business Process Outsourcing

Outsourcing of business processes is crucial for organizations to be effective, efficient and flexible. To meet fast-changing market conditions, dynamic outsourcing is required, in which business relationships are established and enacted on-the-fly in an adaptive, fine-grained way unrestricted by geographic distance. This requires automated means for both the establishment of outsourcing relationships and for the enactment of services performed in these relationships over electronic channels. Due to wide industry support and the underlying model of loose coupling of services, Web services increasingly become the mechanism of choice to connect organizations across organizational boundaries. This paper analyzes to which extent Web services support the dynamic process outsourcing paradigm. We discuss contract -based dynamic business process outsourcing to define requirements and then introduce the Web services framework. Based on this, we investigate the match between the two. We observe that the Web services framework requires further support for cross - organizational business processes and mechanisms for contracting, QoS management and process-based transaction support and suggest ways to fill those gaps

Enforcing reputation constraints on business process workflows

The problem of trust in determining the flow of execution of business processes has been in the centre of research interst in the last decade as business processes become a de facto model of Internet-based commerce, particularly with the increasing popularity in Cloud computing. One of the main mea-sures of trust is reputation, where the quality of services as provided to their clients can be used as the main factor in calculating service and service provider reputation values. The work presented here contributes to the solving of this problem by defining a model for the calculation of service reputa-tion levels in a BPEL-based business workflow. These levels of reputation are then used to control the execution of the workflow based on service-level agreement constraints provided by the users of the workflow. The main contribution of the paper is to first present a formal meaning for BPEL processes, which is constrained by reputation requirements from the users, and then we demonstrate that these requirements can be enforced using a reference architecture with a case scenario from the domain of distributed map processing. Finally, the paper discusses the possible threats that can be launched on such an architecture

User-customisable policy monitoring for multi-tenant cloud architectures

Cloud computing needs end-user customisation and person- alisation of multi-tenant cloud service oerings. Particularly, QoS and governance policy management and monitoring is needed. We propose a user-customisable policy denition solution that can be enforced in multitenant cloud oerings through automated instrumentation and monitoring. Service processes run by cloud and SaaS providers can be made policy-aware in a transparent way

A coordination protocol for user-customisable cloud policy monitoring

Cloud computing will see a increasing demand for end-user customisation and personalisation of multi-tenant cloud service offerings. Combined with an identified need to address QoS and governance aspects in cloud computing, a need to provide user-customised QoS and governance policy management and monitoring as part of an SLA management infrastructure for clouds arises. We propose a user-customisable policy definition solution that can be enforced in multi-tenant cloud offerings through an automated instrumentation and monitoring technique. We in particular allow service processes that are run by cloud and SaaS providers to be made policy-aware in a transparent way