Visual analytics of academic writing

This paper describes a novel analytics dashboard which visualises the key features of scholarly documents. The Dashboard aggregates the salient sentences of scholarly papers, their rhetorical types and the key concepts mentioned within these sentences. These features are extracted from papers through a Natural Language Processing (NLP) technology, called Xerox Incremental Parser (XIP). The XIP Dashboard is a set of visual analytics modules based on the XIP output. In this paper, we briefly introduce the XIP technology and demonstrate an example visualisation of the XIP Dashboard

Teaching with infographics: practising new digital competencies and visual literacies

This position paper examines the use of infographics as a teaching assignment in the online college classroom. It argues for the benefits of adopting this type of creative assignment for teaching and learning, and considers the pedagogic and technical challenges that may arise in doing so. Data and insights are drawn from two case studies, both from the communications field, one online class and a blended one, taught at two different institutions. The paper demonstrates how incorporating a research-based graphic design assignment into coursework challenges and encourages students' visual digital literacies. The paper includes practical insights and identifies best practices emerging from the authors' classroom experience with the infographic assignment, and from student feedback. The paper suggests that this kind of creative assignment requires students to practice exactly those digital competencies required to participate in an increasingly visual digital culture

Stemming the flow: improving retention for distance learning students

Though concern about student attrition and failure is not a new phenomenon, higher education institutions (HEIs) have struggled to significantly reduce the revolving door syndrome. Open distance learning higher education is particularly susceptible to high student attrition. Despite a great deal of research into the student journey and factors impacting on likely success, we are not necessarily closer to understanding and being able to mitigate against student attrition. Learning analytics as emerging discipline and practice promises to help penetrate the fog… This case study describes work undertaken at the Open University in the UK to investigate how a learning analytics approach allows the University to provide timely and appropriate student support in a cost-effective manner. It includes a summary of the establishment of curriculum-based student support teams and a framework which defines more standardised student support informed by both student data and an enhanced knowledge of the curriculum. The primary aim of student support teams is to proactively support students through their study journey and to optimise their chances of reaching their declared study goals. Higher education institutions (HEIs) are making increasing use of learning analytics to support delivery of timely and relevant student support. The Open University in the UK, like other HEIs, knows a great deal about its students before they start to study and is able to track student behaviours once study has begun. Until recently, the university has not taken full advantage of the additional insight offered by such information. This paper describes the framework of support interventions established for all student support teams and describes the learning analytics approach used to support that framework

Understanding Dialogue and Engagement Through Communication Experts’ Use of Interactive Writing to Build Relationships

Dialogic communication is an important public relations theory, yet scholarship has found few organizations using it to its full potential. Meanwhile, multiple overlapping definitions exist for related terms like engagement, interactivity, and responsiveness, causing potential confusion for researchers and professionals. This research reports the results of in-depth interviews with top digital public relations professionals regarding how they use interactive writing, a form of social media engagement, to build relationships. Through their own unprompted words, the research also describes how professionals use terms such as dialogue, engagement, interactivity, and responsiveness, and corresponding definitions, to refer to their daily work. Our model clarifies relationships between similar concepts and recommends areas of future research to advance theory informed by practic