AMC Native WebRTC Client

Traditional call center and telecommunication hardware is being replaced by thin, browser-based, cloud enabled web services. Industry standards for web based communication protocols, such as WebRTC, are being established. AMC needed to address this new technology, while maintaining a hybrid approach of server-based capabilities, taking advantage of the web-based communication channel, while broadcasting events to the Contact Canvas Server. Contact Canvas Agent Palette is the editing platform of the AMC adapter for Salesforce.com, allowing agents to communicate with customers through the AMC adapter/ Softphone. Using Agent Palette, the task was to integrate Video Chat using WebRTC into the AMC toolbar. Two agents use a peer-to-peer connection to establish communication with one another. The connected two can communicate through video chat which supports screen pop. The components that were provided and used were the AMC adapter for salesforce.com, the Agent Palette, and the salesforce.com Customer Relation Management (CRM) database. The AMC adapter is an HTML Softphone that can be used to voice enable salesforce.com, while Socket.io and Node.js were used to communicate with the server side. Eventually this video chat will advance to the point where communication will be established between agents and their customers.https://scholarscompass.vcu.edu/capstone/1162/thumbnail.jp

Beef Producer Choice in Cattle Marketing

In addition to the conventional auction method of cattle marketing, some alternative marketing arrangements include sale by private treaty, video auction, retained ownership, and use of strategic alliances. This study finds that 91% of Louisiana producers use conventional auctions, while 39% use other types of marketing arrangements. The most heavily used alternative marketing arrangement is private treaty, at 26%. Those producers using alternative marketing arrangements tend to be larger, have heavier weaning weights, have more diverse farming operations, be younger, have greater contact with their county extension agents, and depend less on income from off-farm sources.cattle marketing, conventional auction, private treaty, strategic alliance, video auction, Livestock Production/Industries, Marketing,

Learning Social Affordance Grammar from Videos: Transferring Human Interactions to Human-Robot Interactions

In this paper, we present a general framework for learning social affordance grammar as a spatiotemporal AND-OR graph (ST-AOG) from RGB-D videos of human interactions, and transfer the grammar to humanoids to enable a real-time motion inference for human-robot interaction (HRI). Based on Gibbs sampling, our weakly supervised grammar learning can automatically construct a hierarchical representation of an interaction with long-term joint sub-tasks of both agents and short term atomic actions of individual agents. Based on a new RGB-D video dataset with rich instances of human interactions, our experiments of Baxter simulation, human evaluation, and real Baxter test demonstrate that the model learned from limited training data successfully generates human-like behaviors in unseen scenarios and outperforms both baselines.Comment: The 2017 IEEE International Conference on Robotics and Automation (ICRA