The influence of system transparency on trust: Evaluating interfaces in a highly automated vehicle

Previous studies indicate that, if an automated vehicle communicates its system status and intended behaviour, it could increase user trust and acceptance. However, it is still unclear what types of interfaces will better portray this type of information. The present study evaluated different configurations of screens comparing how they communicated the possible hazards in the environment (e.g. vulnerable road users), and vehicle behaviours (e.g. intended trajectory). These interfaces were presented in a fully automated vehicle tested by 25 participants in an indoor arena. Surveys and interviews measured trust, usability and experience after users were driven by an automated low-speed pod. Participants experienced four types of interfaces, from a simple journey tracker to a windscreen-wide augmented reality (AR) interface which overlays hazards highlighted in the environment and the trajectory of the vehicle. A combination of the survey and interview data showed a clear preference for the AR windscreen and an animated representation of the environment. The trust in the vehicle featuring these interfaces was significantly higher than pretrial measurements. However, some users questioned if they want to see this information all the time. One additional result was that some users felt motion sick when presented with the more engaging content. This paper provides recommendations for the design of interfaces with the potential to improve trust and user experience within highly automated vehicles

An enactive approach to perceptual augmentation in mobility

Event predictions are an important constituent of situation awareness, which is a key objective for many applications in human-machine interaction, in particular in driver assistance. This work focuses on facilitating event predictions in dynamic environments. Its primary contributions are 1) the theoretical development of an approach for enabling people to expand their sampling and understanding of spatiotemporal information, 2) the introduction of exemplary systems that are guided by this approach, 3) the empirical investigation of effects functional prototypes of these systems have on human behavior and safety in a range of simulated road traffic scenarios, and 4) a connection of the investigated approach to work on cooperative human-machine systems. More specific contents of this work are summarized as follows: The first part introduces several challenges for the formation of situation awareness as a requirement for safe traffic participation. It reviews existing work on these challenges in the domain of driver assistance, resulting in an identification of the need to better inform drivers about dynamically changing aspects of a scene, including event probabilities, spatial and temporal distances, as well as a suggestion to expand the scope of assistance systems to start informing drivers about relevant scene elements at an early stage. Novel forms of assistance can be guided by different fundamental approaches that target either replacement, distribution, or augmentation of driver competencies. A subsequent differentiation of these approaches concludes that an augmentation-guided paradigm, characterized by an integration of machine capabilities into human feedback loops, can be advantageous for tasks that rely on active user engagement, the preservation of awareness and competence, and the minimization of complexity in human- machine interaction. Consequently, findings and theories about human sensorimotor processes are connected to develop an enactive approach that is consistent with an augmentation perspective on human-machine interaction. The approach is characterized by enabling drivers to exercise new sensorimotor processes through which safety-relevant spatiotemporal information may be sampled. In the second part of this work, a concept and functional prototype for augmenting the perception of traffic dynamics is introduced as a first example for applying principles of this enactive approach. As a loose expression of functional biomimicry, the prototype utilizes a tactile inter- face that communicates temporal distances to potential hazards continuously through stimulus intensity. In a driving simulator study, participants quickly gained an intuitive understanding of the assistance without instructions and demonstrated higher driving safety in safety-critical highway scenarios. But this study also raised new questions such as whether benefits are due to a continuous time-intensity encoding and whether utility generalizes to intersection scenarios or highway driving with low criticality events. Effects of an expanded assistance prototype with lane-independent risk assessment and an option for binary signaling were thus investigated in a separate driving simulator study. Subjective responses confirmed quick signal understanding and a perception of spatial and temporal stimulus characteristics. Surprisingly, even for a binary assistance variant with a constant intensity level, participants reported perceiving a danger-dependent variation in stimulus intensity. They further felt supported by the system in the driving task, especially in difficult situations. But in contrast to the first study, this support was not expressed by changes in driving safety, suggesting that perceptual demands of the low criticality scenarios could be satisfied by existing driver capabilities. But what happens if such basic capabilities are impaired, e.g., due to poor visibility conditions or other situations that introduce perceptual uncertainty? In a third driving simulator study, the driver assistance was employed specifically in such ambiguous situations and produced substantial safety advantages over unassisted driving. Additionally, an assistance variant that adds an encoding of spatial uncertainty was investigated in these scenarios. Participants had no difficulties to understand and utilize this added signal dimension to improve safety. Despite being inherently less informative than spatially precise signals, users rated uncertainty-encoding signals as equally useful and satisfying. This appreciation for transparency of variable assistance reliability is a promising indicator for the feasibility of an adaptive trust calibration in human-machine interaction and marks one step towards a closer integration of driver and vehicle capabilities. A complementary step on the driver side would be to increase transparency about the driver’s mental states and thus allow for mutual adaptation. The final part of this work discusses how such prerequisites of cooperation may be achieved by monitoring mental state correlates observable in human behavior, especially in eye movements. Furthermore, the outlook for an addition of cooperative features also raises new questions about the bounds of identity as well as practical consequences of human-machine systems in which co-adapting agents may exercise sensorimotor processes through one another.Die Vorhersage von Ereignissen ist ein Bestandteil des Situationsbewusstseins, dessen Unterstützung ein wesentliches Ziel diverser Anwendungen im Bereich Mensch-Maschine Interaktion ist, insbesondere in der Fahrerassistenz. Diese Arbeit zeigt Möglichkeiten auf, Menschen bei Vorhersagen in dynamischen Situationen im Straßenverkehr zu unterstützen. Zentrale Beiträge der Arbeit sind 1) eine theoretische Auseinandersetzung mit der Aufgabe, die menschliche Wahrnehmung und das Verständnis von raum-zeitlichen Informationen im Straßenverkehr zu erweitern, 2) die Einführung beispielhafter Systeme, die aus dieser Betrachtung hervorgehen, 3) die empirische Untersuchung der Auswirkungen dieser Systeme auf das Nutzerverhalten und die Fahrsicherheit in simulierten Verkehrssituationen und 4) die Verknüpfung der untersuchten Ansätze mit Arbeiten an kooperativen Mensch-Maschine Systemen. Die Arbeit ist in drei Teile gegliedert: Der erste Teil stellt einige Herausforderungen bei der Bildung von Situationsbewusstsein vor, welches für die sichere Teilnahme am Straßenverkehr notwendig ist. Aus einem Vergleich dieses Überblicks mit früheren Arbeiten zeigt sich, dass eine Notwendigkeit besteht, Fahrer besser über dynamische Aspekte von Fahrsituationen zu informieren. Dies umfasst unter anderem Ereigniswahrscheinlichkeiten, räumliche und zeitliche Distanzen, sowie eine frühere Signalisierung relevanter Elemente in der Umgebung. Neue Formen der Assistenz können sich an verschiedenen grundlegenden Ansätzen der Mensch-Maschine Interaktion orientieren, die entweder auf einen Ersatz, eine Verteilung oder eine Erweiterung von Fahrerkompetenzen abzielen. Die Differenzierung dieser Ansätze legt den Schluss nahe, dass ein von Kompetenzerweiterung geleiteter Ansatz für die Bewältigung jener Aufgaben von Vorteil ist, bei denen aktiver Nutzereinsatz, die Erhaltung bestehender Kompetenzen und Situationsbewusstsein gefordert sind. Im Anschluss werden Erkenntnisse und Theorien über menschliche sensomotorische Prozesse verknüpft, um einen enaktiven Ansatz der Mensch-Maschine Interaktion zu entwickeln, der einer erweiterungsgeleiteten Perspektive Rechnung trägt. Dieser Ansatz soll es Fahrern ermöglichen, sicherheitsrelevante raum-zeitliche Informationen über neue sensomotorische Prozesse zu erfassen. Im zweiten Teil der Arbeit wird ein Konzept und funktioneller Prototyp zur Erweiterung der Wahrnehmung von Verkehrsdynamik als ein erstes Beispiel zur Anwendung der Prinzipien dieses enaktiven Ansatzes vorgestellt. Dieser Prototyp nutzt vibrotaktile Aktuatoren zur Kommunikation von Richtungen und zeitlichen Distanzen zu möglichen Gefahrenquellen über die Aktuatorposition und -intensität. Teilnehmer einer Fahrsimulationsstudie waren in der Lage, in kurzer Zeit ein intuitives Verständnis dieser Assistenz zu entwickeln, ohne vorher über die Funktionalität unterrichtet worden zu sein. Sie zeigten zudem ein erhöhtes Maß an Fahrsicherheit in kritischen Verkehrssituationen. Doch diese Studie wirft auch neue Fragen auf, beispielsweise, ob der Sicherheitsgewinn auf kontinuierliche Distanzkodierung zurückzuführen ist und ob ein Nutzen auch in weiteren Szenarien vorliegen würde, etwa bei Kreuzungen und weniger kritischem longitudinalen Verkehr. Um diesen Fragen nachzugehen, wurden Effekte eines erweiterten Prototypen mit spurunabhängiger Kollisionsprädiktion, sowie einer Option zur binären Kommunikation möglicher Kollisionsrichtungen in einer weiteren Fahrsimulatorstudie untersucht. Auch in dieser Studie bestätigen die subjektiven Bewertungen ein schnelles Verständnis der Signale und eine Wahrnehmung räumlicher und zeitlicher Signalkomponenten. Überraschenderweise berichteten Teilnehmer größtenteils auch nach der Nutzung einer binären Assistenzvariante, dass sie eine gefahrabhängige Variation in der Intensität von taktilen Stimuli wahrgenommen hätten. Die Teilnehmer fühlten sich mit beiden Varianten in der Fahraufgabe unterstützt, besonders in Situationen, die von ihnen als kritisch eingeschätzt wurden. Im Gegensatz zur ersten Studie hat sich diese gefühlte Unterstützung nur geringfügig in einer messbaren Sicherheitsveränderung widergespiegelt. Dieses Ergebnis deutet darauf hin, dass die Wahrnehmungsanforderungen der Szenarien mit geringer Kritikalität mit den vorhandenen Fahrerkapazitäten erfüllt werden konnten. Doch was passiert, wenn diese Fähigkeiten eingeschränkt werden, beispielsweise durch schlechte Sichtbedingungen oder Situationen mit erhöhter Ambiguität? In einer dritten Fahrsimulatorstudie wurde das Assistenzsystem in speziell solchen Situationen eingesetzt, was zu substantiellen Sicherheitsvorteilen gegenüber unassistiertem Fahren geführt hat. Zusätzlich zu der vorher eingeführten Form wurde eine neue Variante des Prototyps untersucht, welche räumliche Unsicherheiten der Fahrzeugwahrnehmung in taktilen Signalen kodiert. Studienteilnehmer hatten keine Schwierigkeiten, diese zusätzliche Signaldimension zu verstehen und die Information zur Verbesserung der Fahrsicherheit zu nutzen. Obwohl sie inherent weniger informativ sind als räumlich präzise Signale, bewerteten die Teilnehmer die Signale, die die Unsicherheit übermitteln, als ebenso nützlich und zufriedenstellend. Solch eine Wertschätzung für die Transparenz variabler Informationsreliabilität ist ein vielversprechendes Indiz für die Möglichkeit einer adaptiven Vertrauenskalibrierung in der Mensch-Maschine Interaktion. Dies ist ein Schritt hin zur einer engeren Integration der Fähigkeiten von Fahrer und Fahrzeug. Ein komplementärer Schritt wäre eine Erweiterung der Transparenz mentaler Zustände des Fahrers, wodurch eine wechselseitige Anpassung von Mensch und Maschine möglich wäre. Der letzte Teil dieser Arbeit diskutiert, wie diese Transparenz und weitere Voraussetzungen von Mensch-Maschine Kooperation erfüllt werden könnten, indem etwa Korrelate mentaler Zustände, insbesondere über das Blickverhalten, überwacht werden. Des Weiteren ergeben sich mit Blick auf zusätzliche kooperative Fähigkeiten neue Fragen über die Definition von Identität, sowie über die praktischen Konsequenzen von Mensch-Maschine Systemen, in denen ko-adaptive Agenten sensomotorische Prozesse vermittels einander ausüben können

A Mobile Cyber-Physical System Framework for Aiding People with Visual Impairment

It is a challenging problem for researchers and engineers in the assistive technology (AT) community to provide suitable solutions for visually impaired people (VIPs) through AT to meet orientation, navigation and mobility (ONM) needs. Given the spectrum of assistive technologies currently available for the purposes of aiding VIPs with ONM, our literature review and survey have shown that there is a reluctance to adopt these technological solutions in the VIP community. Motivated by these findings, we think it critical to re-examine and rethink the approaches that have been taken. It is our belief that we need to take a different and innovative approach to solving this problem. We propose an integrated mobile cyber-physical system framework (MCPSF) with an \u27agent\u27 and a \u27smart environment\u27 to address VIP\u27s ONM needs in urban settings. For example, one of the essential needs for VIPs is to make street navigation easier and safer for them as pedestrians. In a busy city neighborhood, crossing a street is problematic for VIPs: knowing if it is safe; knowing when to cross; and being sure to remain on path and not collide or interfere with objects and people. These remain issues keeping VIPs from a truly independent lifestyle. In this dissertation, we propose a framework based on mobile cyber-physical systems (MCPS) to address VIP\u27s ONM needs. The concept of mobile cyber-physical systems is intended to bridge the physical space we live in with a cyberspace filled with unique information coming from IoT devices (Internet of Things) which are part of Smart City infrastructure. The devices in the IoT may be embedded in different kinds of physical structures. People with vision loss or other special needs may have difficulties in comprehending or perceiving signals directly in the physical space, but they can make such connections in cyberspace. These cyber connections and real-time information exchanges will enable and enhance their interactions in the physical space and help them better navigate through city streets and street crossings. As part of the dissertation work, we designed and implemented a proof of concept prototype with essential functions to aid VIP’s for their ONM needs. We believe our research and prototype experience opened a new approach to further research areas that might enhance ONM functions beyond our prototype with potential commercial product development

Opportunities for olfactory interaction in an automotive context

Driving is a highly visual task. Nevertheless, it is a process that involves other senses as well. When we drive, we touch the steering wheel; we listen to what is happening around us, and, even if we are not paying attention to that, we smell what is happening with the car or around it. A scent of gasoline, the burning rubber, the plastic heated up by the sunlight - these are just a few examples. Smell is a very important sense for driving, though it has not been studied much in this context [85], despite being able to provide a much more vivid experience than any other human sense [80]. This thesis aims to fill this gap by investigating opportunities for olfactory interaction in an automotive context. The thesis is mainly focused on designing a scent-delivery device suitable for in-car interaction, on the topic of delivering driving-relevant notifications using scents, and on studying the effects scents have on the driving performance and behaviour, as well as the driver’s mood and well-being. This paper-style PhD thesis consists of two parts. Part II is a collection of seven published papers written in the scope of this thesis, and Part I describes how these papers build a coherent story. Part I starts with an introduction (see Chapter 1) that covers the research questions and contributions of the thesis. It continues with a summary of the background research (see Chapter 2). This overview part then moves on to the description of the approach (see Chapter 3) that covers the process of designing the scent delivery device, the olfactory interaction space, and the studies conducted throughout this PhD. Chapter 4 then summarises the core findings of each study, which are finally discussed in Chapter 5. Part I finishes with a conclusion (see Chapter 6)

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Smart Technologies for Precision Assembly

This open access book constitutes the refereed post-conference proceedings of the 9th IFIP WG 5.5 International Precision Assembly Seminar, IPAS 2020, held virtually in December 2020. The 16 revised full papers and 10 revised short papers presented together with 1 keynote paper were carefully reviewed and selected from numerous submissions. The papers address topics such as assembly design and planning; assembly operations; assembly cells and systems; human centred assembly; and assistance methods in assembly

Computational Intelligence and Human- Computer Interaction: Modern Methods and Applications

The present book contains all of the articles that were accepted and published in the Special Issue of MDPI’s journal Mathematics titled "Computational Intelligence and Human–Computer Interaction: Modern Methods and Applications". This Special Issue covered a wide range of topics connected to the theory and application of different computational intelligence techniques to the domain of human–computer interaction, such as automatic speech recognition, speech processing and analysis, virtual reality, emotion-aware applications, digital storytelling, natural language processing, smart cars and devices, and online learning. We hope that this book will be interesting and useful for those working in various areas of artificial intelligence, human–computer interaction, and software engineering as well as for those who are interested in how these domains are connected in real-life situations

An Approach to Modeling Simulated Military Human-agent Teaming

With the rise of human-agent teaming (HAT), a new cycle of scientific discovery commenced. Through scientific discovery, a number of theories of constructs in HAT were developed, however, an overarching model is lacking that elucidates the relative importance of these constructs in relation to human performance. The main objective of this research was to develop a model of simulated military HAT and to validate it against selected empirical data. Experimental data borrowed from four simulated military HAT studies were used to test the proposed Core model. The Core model was assumed to be directly affecting task performance and consisted of constructs related to Task Composition, Task Perception, and the qualities that each team member (Human/Agent Qualities) brings to the team. The available experimental data were tested against the null model: everything, within and between these Core sections, are equal contributors to hit rate. Furthermore, in order to validate the Core model, a validation approach was developed based on relative importance, wherein the outcome was a proportional value and followed a beta distribution (Ferrari & Cribari-Neto, 2004). This new modeling approach consisted of (1) application of dominance analysis (DA; Azen & Budescu, 2003; Budescu, 1993) to determine the most important contributors to task performance, (2) establishing robustness and generalizability of the dominance outcome through bootstrap procedures (Azen & Budescu, 2003; Efron, 1981), and (3) combining the dominant predictors into a full beta regression model to evaluate the fit and significance of the model (Ferrari & Cribari-Neto, 2004). DA of all four experimental studies examined in this research led to rejecting the null hypotheses. Constructs in the proposed Core model were not equally important to performance in these simulated military HAT studies. Results showed consistently similar yet different dominance patterns in relation to human performance. Attempts were made to elucidate the most important predictors of task performance. Analyses unveiled the importance of taking task difficulty into consideration when assessing the relative importance within the proposed Core model