7,913 research outputs found

    THE MEASURING FRAMEWORK OF OUTSOURCING SUCCESS: A SOCIAL EXCHANGE PERSPECTIVE

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    Outsourcing has become a buzz word in strategic management as the competition of modern business is the competition among business networks. The reviews on the measure of outsourcing success are conceptually fragmented due to different theories that have been applied in different studies. The overall aim of this paper is to develop an integrated framework in measuring the performance of services outsourcing. The framework is derived from Social Exchange Theory. Each party responsibility in dyadic relationship over outsourcing success is examined. This is followed by the identification of the mediating effect of compatibility between partners, and moderating effect of partnership quality to the aforementioned relationship. Outsourcing performance is proposed to be evaluated from the perspectives of tactical, strategic and behavioral dimensionsBuyer related factors, Compatibility, Outsourcing, and Partnership quality, Services ,Supplier related factors

    Strategic Agility, Business Model Innovation and Firm Performance: An Empirical Investigation

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    Despite the robust literature on the nature of business models and their implications for firm performance, research on the organizational antecedents of business model innovations (BMIs) is still evolving. In this paper, we empirically examine the extent to which firm-level strategic agility predicts the adoption of three (value creation, value capture, and value proposition) types of BMIs. Furthermore, we propose that the relationship between firm-level strategic agility and BMI adoption is contingent on the degree of environmental turbulence. Finally, we explore the mediating role that BMI plays in the relationship between firm-level strategic agility and firm performance. Our analysis of data from 432 German firms in the electronics industry indicates that strategic agility is positively related to BMI and that this relationship is indeed strengthened by the degree of environmental turbulence. Additionally, our findings show that, while value proposition and value creation BMIs have positive relationships with firm performance, value capture innovation is negatively related to firm performance; these findings are contrary to our prediction. Finally, the results of our mediation tests indicate that BMI serves as an important intermediary mechanism through which firms’ strategic agility contributes to superior firm performance

    The impact of innovation and organizational factors on APS adoption: Evidence from the Dutch discrete parts industry

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    Advanced Planning and Scheduling (APS) systems have gained renewed interest from academics and practitioners. However, literature on APS adoption is scant. This study explores the impact of organizational and innovation related factors on the adoption of APS systems from a factors approach. The results from our field survey of 136 Dutch discrete manufacturing firms, show that management support, cost of purchase, number of end-products, and the value that firms attach to other users’ opinions are key-factors that directly influence the adoption of APS systems. In addition, professionalism, external communications, and innovation experience indirectly influence APS adoption.innovation;impact;advanced planning and scheduling (APS) systems;causal model;factors research;organizational context

    Conceptualizing the Agile Work Organization: A systematic literature review, framework and research agenda

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    The ongoing discussion of the Agile Work Organization (AO) in research and practice permeates a multitude of research areas. However, no clear conceptualization of the AO has been provided. In this paper, we conduct a Systematic Literature Review to investigate what constitutes and defines the AO. The SLR reveals three dimensions in the research field of the AO: Strategic, Functional and Operative Agility. These dimensions define the AO through different unique capabilities by influencing and enhancing the overall goal of the AO in adaptation and flexibility. Building up on the insights from the review, we develop proposition which describe the interrelationship between the dimensions and towards the AO. Furthermore, implications for academia and practice as well as a research agenda are provided in order to trigger and guide further discussions and research surrounding the AO

    ORGANIZING FOR THE DIGITAL WORLD: A PATHWAY TOWARDS THE AGILE MARKETING CAPABILITY

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    The ultimate goal of this dissertation is to explain how agility intersects in the field of marketing capabilities, in order to deepen the understanding about a new marketing capability: the Agile Marketing Capability. My dissertation consists of three papers. The first paper inquires how the Agile Marketing Capability can be formally theorized and conceptualized, identifying its key theorizing elements and putting the basis for its further exploration and analysis. The outcomes of this first study identify the core dimensions (or constructs) of the Agile Marketing Capability, advance a holistic theoretical model, and discuss the underlying constructs and relationships. With this first conceptualization of a marketing-focused capability of agility, I start outlining a new path of marketing capabilities, seeking to redefine marketing capabilities by learning more about Agile Marketing implementation. Thus, I lay the terrain for future exploration and forecast of this topic, and enrich the debate on the opportunity to integrate agile principles into marketing studies, and ultimately impact marketing capabilities. The second paper provides an initial empirical investigation of agile capability in marketing field, exploring its main defining features and thus elaborating some key theoretical and empirical dimensions which may characterize and compose the Agile Marketing Capability. The outcomes of this second study identify and organize the key theoretical concepts and dimensions of the Agile Marketing Capability in a theoretical framework. To summarize study results I also formulate some propositions, which could stimulate future theoretical and empirical research towards this topic. The findings of this research considerably advance extant knowledge on capabilities greater aligned with digital transformation challenges, which is a topic still at an early stage in current literature. Specifically, the analysis carried out in the second paper improves the understanding on agility in digital and international marketing settings, contributing to extend dynamic capabilities and marketing capabilities literature. In the meantime, the framework and propositions of this study, as well as the empirical findings, contribute to explain what strategic actions are needed to foster marketing agility, thus pursuing and implementing an Agile Marketing Capability. The third and final paper extends the body of knowledge of agile capabilities in marketing field by looking at how different organizations pursue and implement the Agile Marketing Capability. The outcomes of this third study deepen the conceptualization and definition of the Agile Marketing Capability dimensions, proposing a four-stage Agile Marketing Capability maturity framework. The framework provides key actions, activities and behaviours organized in progressive maturity levels to enable organizations to assess and improve their capabilities in Agile Marketing implementation. The findings of this work contribute to deepen the body of knowledge on marketing capabilities and agility research streams, explaining the benefits that could derive from employing agile approaches and capabilities in marketing, and how their employment actually may enhance organizations’ extant marketing capabilities, particularly in turbulent and fast-changing contexts. Notably, the analysis performed in this third study sheds light on progressive behaviors and actions representative of different maturity levels in the development and management of the Agile Marketing Capability. The maturity framework proposed in this paper and the empirical findings clarify to managers and practitioners how to assess current maturity level in the development of such capability, understand potential improvement actions, and, thus, achieve higher levels of performance. Briefly, it provides useful guidelines for organizations to become more agile in their marketing capabilities

    IT Capabilities – Quo Vadis?

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    The successful management of IT capabilities and their complex interdependencies with other organizational capabilities constitutes an important source of competitive advantage for many organizations today. The role of IT capabilities in enabling competitive actions is well-researched. By reviewing a large number of IT capabilities-focused research articles, the authors seek to answer the questions, “What have we learned? What do we still need to learn?” This research-in-progress article presents key findings regarding IT capabilities, highlighting current research limitations, and providing propositions and recommendations regarding future research

    Sustainable global agrifood supply chains: exploring the barriers

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    The article investigates the factors that make businesses postpone integrating the performance dimension of sustainability in global agrifood supply chains. Based on literature-based conceptual reasoning, the article conceptualizes a double company lens distinguishing between substantial supply chain management and mere public relations endeavors as a major obstacle for businesses pursuing comprehensive supply chain performance in global agrifood chains. We point out that many supply chain performance attributes represent in fact credence attributes that cannot be verified by the consumer, hence entailing an information asymmetry between the company and its consumers. Rational business responses to this situation tend to focus on symbolic actions and communication efforts by means of sustainability reports and other brand-enhancing marketing tools that may be decoupled from substantial operations and supply chain improvements. The research propositions developed have partly been corroborated by a content analysis of annual and sustainability reports of four major agrifood companies (Nestlé, PepsiCo, Unilever, Mondelez International). The conceptual arguments and empirical analysis presented in the article may serve as the basis for managers and academics to develop innovative inter- and intra-organizational business processes that reconcile tradeoffs between various agrifood supply chain performance dimensions, thus pushing the performance frontier outwards; and that provide the necessary transparency for overcoming the currently adverse setting of incentives inherent in the food production, processing, retailing, and consumption system

    WESTT (Workload, Error, Situational Awareness, Time and Teamwork): An analytical prototyping system for command and control

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    Modern developments in the use of information technology within command and control allow unprecedented scope for flexibility in the way teams deal with tasks. These developments, together with the increased recognition of the importance of knowledge management within teams present difficulties for the analyst in terms of evaluating the impacts of changes to task composition or team membership. In this paper an approach to this problem is presented that represents team behaviour in terms of three linked networks (representing task, social network structure and knowledge) within the integrative WESTT software tool. In addition, by automating analyses of workload and error based on the same data that generate the networks, WESTT allows the user to engage in the process of rapid and iterative “analytical prototyping”. For purposes of illustration an example of the use of this technique with regard to a simple tactical vignette is presented

    What Constitutes Software Development Agility?

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    Software development agility is the capability to manage various kinds of changes during the development process. Agile methods purport to facilitate processes that can address agility. However, the underlying dimensions of agility are not well elucidated in the literature. Specifically, what constitutes software development agility and what are organizational antecedents and outcomes of the agility dimensions are research questions that remain to be adequately answered. To bridge this literature gap, this study presents agility dimensions with corresponding descriptions that can help develop measures of agility. This study will contribute to the theoretical literature by developing better understanding about the measurement and nature of agility. Furthermore, the study will provide guidance to practitioners regarding specific processes for achieving agility in the agile software development process
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