Street-level desires, Discovering the city on foot:

In the spring of 2004, Delft University of Technology was approached by Norwich City Council with a request to participate in their project Spatial Metro. Spatial Metro was developed within the framework of Interreg IIIB. Interreg is a community initiative which aims to stimulate interregional cooperation within the EU, financed by the European Regional Development Fund (ERDF). The programme aspires to strengthen economic and social cohesion throughout the EU by fostering the balanced development of the continent through cross-border, transnational and interregional cooperation. The B strain of Interreg deals with transnational cooperation. As an Interreg IIIB project in the North-west European region, Spatial Metro brings together partners from the United Kingdom, France, Germany, The Netherlands and even Switzerland. The original Spatial Metro project proposal is straightforward. It claims that cities are chaotic places. It states that tourists, visiting business people, shoppers and even residents rarely have a clear or coherently expressed view of what a city has to offer geographically or thematically. The proposal assumes that people’s stay is shortened by their lack of overview of or information on what a town can offer them. As lead partner of the project, Norwich explains in quantitative terms what this means to the economy of a city: Visitors who plan a day trip to a city will stay in town for an average four to four-and-half hours and spend about £ 100. If the welcome they receive is inhospitable, the destination is confusing, and demands are not met, the same visitor will tend to leave after only two hours and spend less than £ 50. If their arrival is welcoming, the destination is safe, clean, relaxed and intelligible and if visitors can navigate their way around and their initial expectations are fulfilled or surpassed, they will stay for six to seven hours and spend more than £ 150. At first glance, these statements may seem somewhat narrow in scope. Not every city is chaotic and surely there is more to life than just money. However, placed in their proper context, these words make perfect sense. Five cities are participating in Spatial Metro: Norwich and Bristol (UK), Rouen (F), Koblenz (D) and Biel/Bienne (CH). Each of these cities is characterised by a historic city centre. Norwich itself is proud to have the most intact mediaeval street pattern of the United Kingdom. Mediaeval street patterns are the product of spontaneous urban growth and lack the sometimes rigid clarity of modern planned developments. Mediaeval street patterns are indeed difficult to navigate and pose a true challenge. Norwich also developed a successful and long-standing policy to prevent out of town shopping by strengthening the vitality of its original historic district. Such a policy requires a city to take a serious look at its economic performance. From this perspective, it is a sound approach to optimise conditions allowing people to discover a city on foot. As such, the Spatial Metro project prompted the Delft University of Technology to tap into a greater European experience that integrates aspects such as urban renaissance, built heritage, public space, pedestrian mobility, leisure economy and even sustainability. The partnership also included knowledge organisations. Each of these partners has supported the project in their own unique way. The University of East Anglia deployed its automated modelling software to visualise the original historic centres. The University Koblenz/Landau delivered a so-called Blue Box that provides on the spot information by means of Bluetooth technology. The Swiss Pedestrian Association made various contributions as a strategic and competent expert organisation on pedestrian mobility. The Delft University of Technology examined the question as to how to assess the effectiveness of the investments made in Norwich, Rouen and Koblenz. How can aspects like the accessibility and navigability of public spaces be measured? Much of the effectiveness hereof naturally depends on the way people use the public space. We used novel tools to analyse in detail the movement patterns of people visiting these three city centres. Finally, Delft decided to capture the essence of the Spatial Metro experience in a document reflecting the versatility of the transnational response to pedestrian mobility and the regeneration of the historic European city centre. The document became this book, ‘Street Level Desires’. The book aims to disseminate our experience and knowledge to further strengthen social and economic cohesion throughout Europe. &nbsp

Transforming our World through Universal Design for Human Development

An environment, or any building product or service in it, should ideally be designed to meet the needs of all those who wish to use it. Universal Design is the design and composition of environments, products, and services so that they can be accessed, understood and used to the greatest extent possible by all people, regardless of their age, size, ability or disability. It creates products, services and environments that meet people’s needs. In short, Universal Design is good design. This book presents the proceedings of UD2022, the 6th International Conference on Universal Design, held from 7 - 9 September 2022 in Brescia, Italy.The conference is targeted at professionals and academics interested in the theme of universal design as related to the built environment and the wellbeing of users, but also covers mobility and urban environments, knowledge, and information transfer, bringing together research knowledge and best practice from all over the world. The book contains 72 papers from 13 countries, grouped into 8 sections and covering topics including the design of inclusive natural environments and urban spaces, communities, neighborhoods and cities; housing; healthcare; mobility and transport systems; and universally- designed learning environments, work places, cultural and recreational spaces. One section is devoted to universal design and cultural heritage, which had a particular focus at this edition of the conference. The book reflects the professional and disciplinary diversity represented in the UD movement, and will be of interest to all those whose work involves inclusive design

Taux : a system for evaluating sound feedback in navigational tasks

This thesis presents the design and development of an evaluation system for generating audio displays that provide feedback to persons performing navigation tasks. It first develops the need for such a system by describing existing wayfinding solutions, investigating new electronic location-based methods that have the potential of changing these solutions and examining research conducted on relevant audio information representation techniques. An evaluation system that supports the manipulation of two basic classes of audio display is then described. Based on prior work on wayfinding with audio display, research questions are developed that investigate the viability of different audio displays. These are used to generate hypotheses and develop an experiment which evaluates four variations of audio display for wayfinding. Questions are also formulated that evaluate a baseline condition that utilizes visual feedback. An experiment which tests these hypotheses on sighted users is then described. Results from the experiment suggest that spatial audio combined with spoken hints is the best approach of the approaches comparing spatial audio. The test experiment results also suggest that muting a varying audio signal when a subject is on course did not improve performance. The system and method are then refined. A second experiment is conducted with improved displays and an improved experiment methodology. After adding blindfolds for sighted subjects and increasing the difficulty of navigation tasks by reducing the arrival radius, similar comparisons were observed. Overall, the two experiments demonstrate the viability of the prototyping tool for testing and refining multiple different audio display combinations for navigational tasks. The detailed contributions of this work and future research opportunities conclude this thesis

Ontology of accessibility in the context of wayfinding for people with disabilities.

There is evidence that objects in and of the built environment function as barriers or facilitators to accessibility for people with disabilities. Although there are many existing sources of information about accessibility, they often lack clear criteria to describe accessibility, explanations of barriers and facilitators to mobility, and coverage of multiple physical environments. Researchers have argued that wayfinding services (e.g., Google Maps) can help people with disabilities prepare to travel through the built environment, yet current wayfinding services include little to no information about accessibility. This dissertation aims to study accessibility, in the context of wayfinding, in indoor, outdoor and transitional environments for people who travel in wheelchairs and people with low to no vision. To this end, a qualitative ontological analysis of multiple sources of information regarding accessibility was conducted including analyses of important categories associated with accessible wayfinding; different information providers’ views on accessibility; and specific barriers and facilitators to accessibility. The results indicate that (1) people with low to no vision and people who travel in wheelchairs have different core wayfinding information needs, (2) a gap exists between the information people with disabilities and researchers provide on accessibility and that provided by standard guidelines, and (3) conceptualizing accessibility requires capturing actions performed by people with disabilities during every day travel along with characteristics of environmental objects. The resulting ontology could be leveraged to generate new criteria describing accessibility, new routing algorithms, or to attach provenance to existing accessibility criteria. The findings have implications for people who design wayfinding services and collaborative maps and people collaboratively collecting data on the accessibility of specific places

Mobile phone technology as an aid to contemporary transport questions in walkability, in the context of developing countries

The emerging global middle class, which is expected to double by 2050 desires more walkable, liveable neighbourhoods, and as distances between work and other amenities increases, cities are becoming less monocentric and becoming more polycentric. African cities could be described as walking cities, based on the number of people that walk to their destinations as opposed to other means of mobility but are often not walkable. Walking is by far the most popular form of transportation in Africa’s rapidly urbanising cities, although it is not often by choice rather a necessity. Facilitating this primary mode, while curbing the growth of less sustainable mobility uses requires special attention for the safety and convenience of walking in view of a Global South context. In this regard, to further promote walking as a sustainable mobility option, there is a need to assess the current state of its supporting infrastructure and begin giving it higher priority, focus and emphasis. Mobile phones have emerged as a useful alternative tool to collect this data and audit the state of walkability in cities. They eliminate the inaccuracies and inefficiencies of human memories because smartphone sensors such as GPS provides information with accuracies within 5m, providing superior accuracy and precision compared to other traditional methods. The data is also spatial in nature, allowing for a range of possible applications and use cases. Traditional inventory approaches in walkability often only revealed the perceived walkability and accessibility for only a subset of journeys. Crowdsourcing the perceived walkability and accessibility of points of interest in African cities could address this, albeit aspects such as ease-of-use and road safety should also be considered. A tool that crowdsources individual pedestrian experiences; availability and state of pedestrian infrastructure and amenities, using state-of-the-art smartphone technology, would over time also result in complete surveys of the walking environment provided such a tool is popular and safe. This research will illustrate how mobile phone applications currently in the market can be improved to offer more functionality that factors in multiple sensory modalities for enhanced visual appeal, ease of use, and aesthetics. The overarching aim of this research is, therefore, to develop the framework for and test a pilot-version mobile phone-based data collection tool that incorporates emerging technologies in collecting data on walkability. This research project will assess the effectiveness of the mobile application and test the technical capabilities of the system to experience how it operates within an existing infrastructure. It will continue to investigate the use of mobile phone technology in the collection of user perceptions of walkability, and the limitations of current transportation-based mobile applications, with the aim of developing an application that is an improvement to current offerings in the market. The prototype application will be tested and later piloted in different locations around the globe. Past studies are primarily focused on the development of transport-based mobile phone applications with basic features and limited functionality. Although limited progress has been made in integrating emerging advanced technologies such as Augmented Reality (AR), Machine Learning (ML), Big Data analytics, amongst others into mobile phone applications; what is missing from these past examples is a comprehensive and structured application in the transportation sphere. In turn, the full research will offer a broader understanding of the iii information gathered from these smart devices, and how that large volume of varied data can be better and more quickly interpreted to discover trends, patterns, and aid in decision making and planning. This research project attempts to fill this gap and also bring new insights, thus promote the research field of transportation data collection audits, with particular emphasis on walkability audits. In this regard, this research seeks to provide insights into how such a tool could be applied in assessing and promoting walkability as a sustainable and equitable mobility option. In order to get policy-makers, analysts, and practitioners in urban transport planning and provision in cities to pay closer attention to making better, more walkable places, appealing to them from an efficiency and business perspective is vital. This crowdsourced data is of great interest to industry practitioners, local governments and research communities as Big Data, and to urban communities and civil society as an input in their advocacy activities. The general findings from the results of this research show clear evidence that transport-based mobile phone applications currently available in the market are increasingly getting outdated and are not keeping up with new and emerging technologies and innovations. It is also evident from the results that mobile smartphones have revolutionised the collection of transport-related information hence the need for new initiatives to help take advantage of this emerging opportunity. The implications of these findings are that more attention needs to be paid to this niche going forward. This research project recommends that more studies, particularly on what technologies and functionalities can realistically be incorporated into mobile phone applications in the near future be done as well as on improving the hardware specifications of mobile phone devices to facilitate and support these emerging technologies whilst keeping the cost of mobile devices as low as possible

Virtual Heritage: new technologies for edutainment

Cultural heritage represents an enormous amount of information and knowledge. Accessing this treasure chest allows not only to discover the legacy of physical and intangible attributes of the past but also to provide a better understanding of the present. Museums and cultural institutions have to face the problem of providing access to and communicating these cultural contents to a wide and assorted audience, meeting the expectations and interests of the reference end-users and relying on the most appropriate tools available. Given the large amount of existing tangible and intangible heritage, artistic, historical and cultural contents, what can be done to preserve and properly disseminate their heritage significance? How can these items be disseminated in the proper way to the public, taking into account their enormous heterogeneity? Answering this question requires to deal as well with another aspect of the problem: the evolution of culture, literacy and society during the last decades of 20th century. To reflect such transformations, this period witnessed a shift in the museum’s focus from the aesthetic value of museum artifacts to the historical and artistic information they encompass, and a change into the museums’ role from a mere "container" of cultural objects to a "narrative space" able to explain, describe, and revive the historical material in order to attract and entertain visitors. These developments require creating novel exhibits, able to tell stories about the objects and enabling visitors to construct semantic meanings around them. The objective that museums presently pursue is reflected by the concept of Edutainment, Education + Entertainment. Nowadays, visitors are not satisfied with ‘learning something’, but would rather engage in an ‘experience of learning’, or ‘learning for fun’, being active actors and players in their own cultural experience. As a result, institutions are faced with several new problems, like the need to communicate with people from different age groups and different cultural backgrounds, the change in people attitude due to the massive and unexpected diffusion of technology into everyday life, the need to design the visit by a personal point of view, leading to a high level of customization that allows visitors to shape their path according to their characteristics and interests. In order to cope with these issues, I investigated several approaches. In particular, I focused on Virtual Learning Environments (VLE): real-time interactive virtual environments where visitors can experience a journey through time and space, being immersed into the original historical, cultural and artistic context of the work of arts on display. VLE can strongly help archivists and exhibit designers, allowing to create new interesting and captivating ways to present cultural materials. In this dissertation I will tackle many of the different dimensions related to the creation of a cultural virtual experience. During my research project, the entire pipeline involved into the development and deployment of VLE has been investigated. The approach followed was to analyze in details the main sub-problems to face, in order to better focus on specific issues. Therefore, I first analyzed different approaches to an effective recreation of the historical and cultural context of heritage contents, which is ultimately aimed at an effective transfer of knowledge to the end-users. In particular, I identified the enhancement of the users’ sense of presence in VLE as one of the main tools to reach this objective. Presence is generally expressed as the perception of 'being there', i.e. the subjective belief of users that they are in a certain place, even if they know that the experience is mediated by the computer. Presence is related to the number of senses involved by the VLE and to the quality of the sensorial stimuli. But in a cultural scenario, this is not sufficient as the cultural presence plays a relevant role. Cultural presence is not just a feeling of 'being there' but of being - not only physically, but also socially, culturally - 'there and then'. In other words, the VLE must be able to transfer not only the appearance, but also all the significance and characteristics of the context that makes it a place and both the environment and the context become tools capable of transferring the cultural significance of a historic place. The attention that users pay to the mediated environment is another aspect that contributes to presence. Attention is related to users’ focalization and concentration and to their interests. Thus, in order to improve the involvement and capture the attention of users, I investigated in my work the adoption of narratives and storytelling experiences, which can help people making sense of history and culture, and of gamification approaches, which explore the use of game thinking and game mechanics in cultural contexts, thus engaging users while disseminating cultural contents and, why not?, letting them have fun during this process. Another dimension related to the effectiveness of any VLE is also the quality of the user experience (UX). User interaction, with both the virtual environment and its digital contents, is one of the main elements affecting UX. With respect to this I focused on one of the most recent and promising approaches: the natural interaction, which is based on the idea that persons need to interact with technology in the same way they are used to interact with the real world in everyday life. Then, I focused on the problem of presenting, displaying and communicating contents. VLE represent an ideal presentation layer, being multiplatform hypermedia applications where users are free to interact with the virtual reconstructions by choosing their own visiting path. Cultural items, embedded into the environment, can be accessed by users according to their own curiosity and interests, with the support of narrative structures, which can guide them through the exploration of the virtual spaces, and conceptual maps, which help building meaningful connections between cultural items. Thus, VLE environments can even be seen as visual interfaces to DBs of cultural contents. Users can navigate the VE as if they were browsing the DB contents, exploiting both text-based queries and visual-based queries, provided by the re-contextualization of the objects into their original spaces, whose virtual exploration can provide new insights on specific elements and improve the awareness of relationships between objects in the database. Finally, I have explored the mobile dimension, which became absolutely relevant in the last period. Nowadays, off-the-shelf consumer devices as smartphones and tablets guarantees amazing computing capabilities, support for rich multimedia contents, geo-localization and high network bandwidth. Thus, mobile devices can support users in mobility and detect the user context, thus allowing to develop a plethora of location-based services, from way-finding to the contextualized communication of cultural contents, aimed at providing a meaningful exploration of exhibits and cultural or tourist sites according to visitors’ personal interest and curiosity

Design, modeling and analysis of object localization through acoustical signals for cognitive electronic travel aid for blind people

El objetivo de la tesis consiste en el estudio y análisis de la localización de objetos en el entorno real mediante sonidos, así como la posterior integración y ensayo de un dispositivo real basado en tal técnica y destinado a personas con discapacidad visual. Con el propósito de poder comprender y analizar la localización de objetos se ha realizado un profundo estado de arte sobre los Sistemas de Navegación desarrollados durante las últimas décadas y orientados a personas con distintos grados de discapacidad visual. En el citado estado del arte, se han analizado y estructurado los dispositivos de navegación existentes, clasificándolos de acuerdo con los componentes de adquisición de datos del entorno utilizados. A este respecto, hay que señalar que, hasta el momento, se conocen tres clases de dispositivos de navegación: 'detectores de obstáculos', que se basan en dispositivos de ultrasonidos y sensores instalados en los dispositivos electrónicos de navegación con el objetivo de detectar los objetos que aparecen en el área de trabajo del sistema; 'sensores del entorno' - que tienen como objetivo la detección del objeto y del usuario. Esta clase de dispositivos se instalan en las estaciones de autobús, metro, tren, pasos de peatones etc., de forma que cuando el sensor del usuario penetra en el área de alcance de los sensores instalados en la estación, éstos informan al usuario sobre la presencia de la misma. Asimismo, el sensor del usuario detecta también los medios de transporte que tienen instalado el correspondiente dispositivo basado en láser o ultrasonidos, ofreciendo al usuario información relativa a número de autobús, ruta etc La tercera clase de sistemas electrónicos de navegación son los 'dispositivos de navegación'. Estos elementos se basan en dispositivos GPS, indicando al usuario tanto su locación, como la ruta que debe seguir para llegar a su punto de destino. Tras la primera etapa de elaboración del estaDunai ., L. (2010). Design, modeling and analysis of object localization through acoustical signals for cognitive electronic travel aid for blind people [Tesis doctoral no publicada]. Universitat Politècnica de València. https://doi.org/10.4995/Thesis/10251/8441Palanci

Proceedings of the 4th international conference on disability, virtual reality and associated technologies (ICDVRAT 2002)

The proceedings of the conferenc