Using online textual data, principal component analysis and artificial neural networks to study business and innovation practices in technology-driven firms

In this paper we introduce a method that combines principal component analysis, correlation analysis, K-means clustering and self organizing maps for the quantitative semantic analysis of textual data focusing on the relationship between firms' co-creation activities, the perception of their innovation and the articulation of the attributes of their product-enabled services. Principal component analysis was used to identify the components of firms' value co-creation activities and service value attributes; correlation analysis was used to examine the relationship between the degree of involvement in specific co-creation activities, the online articulation affirms' service value attributes and the perception of their innovativeness. K-means and self organizing map (SOM) are used to cluster firms with regards to their involvement in co-creation and new service development, and, additionally, as complementary tools for studying the relationship between co-creation and new service development.The results show that, first, there is a statistically significant relationship between firms' degree of involvement in co-creation activities and the degree of articulation of their service value attributes; second, the relationship should be Considered within the context of firms' innovation activities; third, OS Software-driven firms are the best example in terms of co-creation and new product-enabled service development, i.e. the collaborative principles built in their customer participation platforms should be adopted by other (non-software) firms interested in enhancing their innovation capacity through involvement in co-creation and new product-enabled service development. (C) 2015 Elsevier B.V. All rights reserved

A Comprehensive Survey on Enterprise Financial Risk Analysis: Problems, Methods, Spotlights and Applications

Enterprise financial risk analysis aims at predicting the enterprises' future financial risk.Due to the wide application, enterprise financial risk analysis has always been a core research issue in finance. Although there are already some valuable and impressive surveys on risk management, these surveys introduce approaches in a relatively isolated way and lack the recent advances in enterprise financial risk analysis. Due to the rapid expansion of the enterprise financial risk analysis, especially from the computer science and big data perspective, it is both necessary and challenging to comprehensively review the relevant studies. This survey attempts to connect and systematize the existing enterprise financial risk researches, as well as to summarize and interpret the mechanisms and the strategies of enterprise financial risk analysis in a comprehensive way, which may help readers have a better understanding of the current research status and ideas. This paper provides a systematic literature review of over 300 articles published on enterprise risk analysis modelling over a 50-year period, 1968 to 2022. We first introduce the formal definition of enterprise risk as well as the related concepts. Then, we categorized the representative works in terms of risk type and summarized the three aspects of risk analysis. Finally, we compared the analysis methods used to model the enterprise financial risk. Our goal is to clarify current cutting-edge research and its possible future directions to model enterprise risk, aiming to fully understand the mechanisms of enterprise risk communication and influence and its application on corporate governance, financial institution and government regulation

5th International Conference on Advanced Research Methods and Analytics (CARMA 2023)

Research methods in economics and social sciences are evolving with the increasing availability of Internet and Big Data sources of information. As these sources, methods, and applications become more interdisciplinary, the 5th International Conference on Advanced Research Methods and Analytics (CARMA) is a forum for researchers and practitioners to exchange ideas and advances on how emerging research methods and sources are applied to different fields of social sciences as well as to discuss current and future challenges.Martínez Torres, MDR.; Toral Marín, S. (2023). 5th International Conference on Advanced Research Methods and Analytics (CARMA 2023). Editorial Universitat Politècnica de València. https://doi.org/10.4995/CARMA2023.2023.1700

Toward Super-Creativity

What is super creativity? From the simple creation of a meal to the most sophisticated artificial intelligence system, the human brain is capable of responding to the most diverse challenges and problems in increasingly creative and innovative ways. This book is an attempt to define super creativity by examining creativity in humans, machines, and human-machine interactions. Organized into three sections, the volume covers such topics as increasing personal creativity, the impact of artificial intelligence and digital devices, and the interaction of humans and machines in fields such as healthcare and economics

The Applications of Artificial Intelligence in Managing Project Processes and Targets: A Systematic Analysis

Artificial intelligence (AI) has emerged as the defining technology of the 21st century and has far-reaching impacts on project management (PM). This study assesses the applications of AI in managing project processes and targets through a systematic analysis of publications from 2017 to 2021. The analysis has revealed interesting insights, trends, gaps, and issues. This study informs the researchers and practitioners of the status of AI applications in the management of project processes and targets. It helps stimulate research efforts that can lead to more advances in applying AI to augment PM practices

Management Responses to Online Reviews: Big Data From Social Media Platforms

User-generated content from virtual communities helps businesses develop and sustain competitive advantages, which leads to asking how firms can strategically manage that content. This research, which consists of two studies, discusses management response strategies for hotel firms to gain a competitive advantage and improve customer relationship management by leveraging big data, social media analytics, and deep learning techniques. Since negative reviews' harmful effects are greater than positive comments' contribution, firms must strategise their responses to intervene in and minimise those damages. Although current literature includes a sheer amount of research that presents effective response strategies to negative reviews, they mostly overlook an extensive classification of response strategies. The first study consists of two phases and focuses on comprehensive response strategies to only negative reviews. The first phase is explorative and presents a correlation analysis between response strategies and overall ratings of hotels. It also reveals the differences in those strategies based on hotel class, average customer rating, and region. The second phase investigates effective response strategies for increasing the subsequent ratings of returning customers using logistic regression analysis. It presents that responses involving statements of admittance of mistake(s), specific action, and direct contact requests help increase following ratings of previously dissatisfied returning customers. In addition, personalising the response for better customer relationship management is particularly difficult due to the significant variability of textual reviews with various topics. The second study examines the impact of personalised management responses to positive and negative reviews on rating growth, integrating a novel method of multi-topic matching approach with a panel data analysis. It demonstrates that (a) personalised responses improve future ratings of hotels; (b) the effect of personalised responses is stronger for luxury hotels in increasing future ratings. Lastly, practical insights are provided

ACCOUNTING AND FINANCIAL STATEMENTS AUTO ANALYSIS SYSTEM

This project was motivated by the need to revolutionize the generation of financial statements and financial analysis process thus speeding up business decision making. The research questions were: 1) How can machine learning increase the speed of financial statement preparation and automate financial statements analysis? 2) How can businesses balance the benefits of automating financial analysis with potential concerns around privacy, data security, and bias? 3) Can the Java J2EE framework provide a reliable running environment for machine learning? The findings were: 1) Machine learning can significantly increase the accuracy and speed of financial analysis. Using machine learning algorithms, financial data can be processed and analyzed in real-time, allowing for quicker and more precise financial analysis. Machine learning models can identify patterns and trends in financial data that may not be easily detectable by humans, leading to more accurate financial statements and analysis. Additionally, machine learning can automate repetitive tasks in the financial analysis process, saving time and resources for businesses. 2) Businesses need to carefully balance the benefits of automating financial analysis with potential concerns around privacy, data security, and bias. While machine learning can offer significant advantages in terms of accuracy and speed, it also requires handling sensitive financial data. Therefore, it is crucial for businesses to implement robust data security measures to protect against potential data breaches and ensure compliance with privacy regulations. Additionally, businesses need to be mindful of potential biases in machine learning algorithms, as biased algorithms can result in biased financial analysis. Regular audits and monitoring of machine learning models should be conducted to address and mitigate any potential biases. 3) The Java J2EE framework can provide a reliable running environment for machine learning. Java J2EE (Java 2 Platform, Enterprise Edition) is a widely used and mature framework for developing enterprise applications, including machine learning applications. It offers scalability, reliability, and security features that are essential for running machine learning algorithms in a production environment. Java J2EE provides robust support for distributed computing, allowing for efficient processing of large financial datasets. Furthermore, it offers a wide range of libraries and tools for implementing machine learning algorithms, making it a viable choice for running machine learning applications in the financial industry. The conclusions were: 1) Machine learning has the potential to significantly increase the accuracy and speed of financial analysis, thereby revolutionizing the generation of financial statements and the financial analysis process. Various machine learning algorithms, such as decision trees, random forests, and deep learning algorithms, can be utilized to identify patterns, trends, and hidden risks in financial data, leading to more informed and efficient business decision making. 2) Businesses need to carefully balance the benefits of automating financial analysis with potential concerns around privacy, data security, and bias. While machine learning can offer significant advantages in terms of accuracy and speed, there are ethical considerations that need to be addressed, such as ensuring data privacy, implementing effective data security measures, and mitigating biases in machine learning algorithms used in financial analysis. Businesses should adopt a responsible approach to machine learning implementation, considering the potential risks and benefits. 3) The Java J2EE framework can provide a reliable running environment for machine learning applications, but further research is needed to evaluate the performance and scalability of machine learning models in this framework. Identifying potential optimizations for running machine learning applications at scale in the Java J2EE framework can lead to more efficient and effective implementation of machine learning in financial analysis and decision-making processes. Further research in this area can contribute to the development of robust and scalable machine learning applications for financial analysis in the business domain. Areas for further study include: 1) Exploring different machine learning algorithms and techniques to further improve the accuracy and speed of financial analysis. 2) Conducting research on the impact of machine learning on financial decision making and business performance. 3) Investigating methods for addressing and mitigating biases in machine learning algorithms used in financial analysis. 4) Evaluating the effectiveness of different data security measures in protecting sensitive financial data in machine learning applications. 5) Studying the performance and scalability of machine learning models in the Java J2EE framework and identifying potential optimizations for running machine learning applications at scale

Survey on Insurance Claim analysis using Natural Language Processing and Machine Learning

In the insurance industry nowadays, data is carrying the major asset and playing a key role. There is a wealth of information available to insurance transporters nowadays. We can identify three major eras in the insurance industry's more than 700-year history. The industry follows the manual era from the 15th century to 1960, the systems era from 1960 to 2000, and the current digital era, i.e., 2001-20X0. The core insurance sector has been decided by trusting data analytics and implementing new technologies to improve and maintain existing practices and maintain capital together. This has been the highest corporate object in all three periods.AI techniques have been progressively utilized for a variety of insurance activities in recent years. In this study, we give a comprehensive general assessment of the existing research that incorporates multiple artificial intelligence (AI) methods into all essential insurance jobs. Our work provides a more comprehensive review of this research, even if there have already been a number of them published on the topic of using artificial intelligence for certain insurance jobs. We study algorithms for learning, big data, block chain, data mining, and conversational theory, and their applications in insurance policy, claim prediction, risk estimation, and other fields in order to comprehensively integrate existing work in the insurance sector using AI approaches

Responsible AI and Analytics for an Ethical and Inclusive Digitized Society

publishedVersio