e3alignment : Exploring Inter-Organizational Business ICT Alignment

Akkermans, J.M. [Promotor]Gordijn, J. [Copromotor

Adjusting ICT Capacity Planning by Minimizing Cyber Crime Effects in Urban Area: A System Dynamics Approach

In ICT capacity planning process, many organizations or institutions ignore unconsciously other components except statistical data of bandwidth utilization of ICT products. On this occasion, the ICT capacity planning process is analyzed by using system dynamics that considers some factors or components which are combinations between technical and non technical aspects such as: business, education, ICT infrastructure, ICT usage and cyber crime. Simulation of interrelationship between the components is conducted to understand the behavior of the system. System dynamics gives us input on correction of the statistical data by minimizing cyber crime effects. In this paper, it is also introduced the System Breakdown Structure (SBS), a technique to breakdown a big and complex system into smaller and manageable components. The objective of this SBS is to make system dynamics more expandable in hierarchy way in analyzing a system

Adjusting ICT Capacity Planning by Minimizing Cyber Crime Effects in Urban Area: A System Dynamics Approach

In doing the ICT capacity planning, most organizations or institutions ignore unconsciously other conditions except statistical data of bandwidth or utilization of ICT products. On this occasion, the ICT capacity planning is analyzed by using system dynamics with considering some factors or components which are combinations between technical and non technical things such as: business, education, ICT infrastructure, ICT usage and cyber crime. Simulation of interrelationship between the components is conducted to understand the behavior of the system. System dynamics gives us an input about correction of the statistical data by minimizing cyber crime effects. In this paper, it is also introduced the system breakdown structure (SBS), a technique to breakdown a big and complex system into smaller and manageable components. The objective of this SBS is to make system dynamics more expandable in hierarchy way in analyzing a system.DOI:http://dx.doi.org/10.11591/ijece.v4i5.685

Modeling 4.0: Conceptual Modeling in a Digital Era

Digitization provides entirely new affordances for our economies and societies. This leads to previously unseen design opportunities and complexities as systems and their boundaries are re-defined, creating a demand for appropriate methods to support design that caters to these new demands. Conceptual modeling is an established means for this, but it needs to be advanced to adequately depict the requirements of digitization. However, unlike the actual deployment of digital technologies in various industries, the domain of conceptual modeling itself has not yet undergone a comprehensive renewal in light of digitization. Therefore, inspired by the notion of Industry 4.0, an overarching concept for digital manufacturing, in this commentary paper, we propose Modeling 4.0 as the notion for conceptual modeling mechanisms in a digital environment. In total, 12 mechanisms of conceptual modeling are distinguished, providing ample guidance for academics and professionals interested in ensuring that modeling techniques and methods continue to fit contemporary and emerging requirements

Healthcare service innovation based on information technology: The role of social values alignment

The electronic personal health record (ePHR) is an information technology (IT) de- signed for patients’ empowerment in health self-management. Its actual implementation remains less than expected due to two main barriers that must be addressed by ePHRs’ providers: lack of trust in providers with regards to data privacy and lack of flexibility of the tool. In this study, we suggest that to potentially overcome these two challenges, ePHRs could be provided by health cooperatives (co-ops) in collaboration with open source devel- opment communities that share similar values. Based on the concept of social alignment that focuses on values, we explore the potential social bi-alignments between the values underlying the mission of health co-ops and the purpose of ePHRs, and between the founda- tional values of health co-ops and open source development communities. We also explore the effect of such potential social values alignments on health co-ops’ interest in innovat- ing with an ePHR-based service. To achieve our research objectives, 17 interviews were conducted in health co-ops in Quebec, a province of Canada where the network of health co-ops is particularly active. Our findings show that the concept of social values alignment is useful in the context of ePHR-based service innovation in health co-ops. However, our data analysis shows that social values alignment is not sufficient for healthcare service innovation to happen. Indeed, our findings lead us toward the concept of organizational readiness to better understand what is required to increase the likelihood of ePHR-based service innovation in health co-ops. This study culminates with the undertaking of theo- retical development where we propose a conceptual model of IT-based service innovation in healthcare organizations by expanding on our findings and on insights from the liter- ature

Bridging the gap between Open and User Innovation? : exploring the value of Living Labs as a means to structure user contribution and manage distributed innovation

In nowadays society, organizations are struggling with the practical implementation of ‘distributed innovation’, or the fact that organizations need to reach outside their boundaries to tap into distributed sources of knowledge to enhance their innovation processes. Within this PhD, we will look at a specific approach, promoted and supported by the European Commission, that tries to facilitate and manage distributed innovation processes through a Public-Private-People partnership with a central role for the end-user: Living Labs. Following Almirall & Wareham (2011) and Leminen et al. (2014), we define Living Labs as an organized approach (as opposed to an ad hoc approach) to innovation consisting of real-life experimentation and active user involvement by means of different methods involving multiple stakeholders, as is implied in the Public-Private-People character of Living Labs. However, there are two main problems associated with these Living Labs. First problem, in terms of Living Lab practice and activity, is that there seem to be too many initiatives, without enough noticeable results or impact. This is linked to the second problem, dealing with Living Labs theory. To this date, there have been a lot of Living Lab publications, but there is no consistency in terms of connection to larger research paradigms and frameworks, and there is a lack of papers with a significant academic impact as well as research clearly illustrating their value. Therefore, from a theoretical perspective, we have investigated both the Open and User Innovation paradigms and demonstrated that Living Labs are an embodiment of both, although there are only few references to these literature streams in the current Living Labs literature. From a practice perspective, we have illustrated that Living Labs are rooted within various European predecessors such as cooperative design, social experiments and ‘digital cities’, but that out of the 345 affiliated members to the European Network of Living Labs, at least 40% is currently inactive. In order to further evolve Living Labs as a concept and to allow a better conceptualization, we developed a three layered model, consisting of a macro level (the Living Lab constellation), the meso level (consisting of a Living Lab innovation project) and the micro level (consisting of the different methodological research steps). Moreover, within a multiple case study analysis of 4 Living Lab constellation, 21 Living Lab innovation projects and 107 methodological research steps, we have been able to demonstrate that the concepts gathered from the Open Innovation literature could be used to analyze the macro level, whereas the concepts from the User Innovation literature could be used on the micro level. Through co-creation, both levels merge on the meso level, resulting in useful contributions to the innovation in development. Therefore, we concluded that Living Labs are able to govern innovation networks and to structure user participation in concrete innovation projects

ERP implementation methodologies and frameworks: a literature review

Enterprise Resource Planning (ERP) implementation is a complex and vibrant process, one that involves a combination of technological and organizational interactions. Often an ERP implementation project is the single largest IT project that an organization has ever launched and requires a mutual fit of system and organization. Also the concept of an ERP implementation supporting business processes across many different departments is not a generic, rigid and uniform concept and depends on variety of factors. As a result, the issues addressing the ERP implementation process have been one of the major concerns in industry. Therefore ERP implementation receives attention from practitioners and scholars and both, business as well as academic literature is abundant and not always very conclusive or coherent. However, research on ERP systems so far has been mainly focused on diffusion, use and impact issues. Less attention has been given to the methods used during the configuration and the implementation of ERP systems, even though they are commonly used in practice, they still remain largely unexplored and undocumented in Information Systems research. So, the academic relevance of this research is the contribution to the existing body of scientific knowledge. An annotated brief literature review is done in order to evaluate the current state of the existing academic literature. The purpose is to present a systematic overview of relevant ERP implementation methodologies and frameworks as a desire for achieving a better taxonomy of ERP implementation methodologies. This paper is useful to researchers who are interested in ERP implementation methodologies and frameworks. Results will serve as an input for a classification of the existing ERP implementation methodologies and frameworks. Also, this paper aims also at the professional ERP community involved in the process of ERP implementation by promoting a better understanding of ERP implementation methodologies and frameworks, its variety and history