Framework for a business interoperability quotient measurement model

Dissertação apresentada na Faculdade de Ciências e Tecnologia da Universidade Nova da Lisboa para obtenção do grau de Mestre em Engenharia e Gestão Industrial (MEGI)Over the last decade the context of Interoperability has been changing rapidly. It has been expanding from the largely technically focused area of Information Systems towards Business Processes and Business Semantics. However, there exists a need for more comprehensive ways to define business interoperability and enable its performance measurement as a first step towards improvement of interoperability conditions between collaborating entities. Through extensive literature reviews and analysis of European Research initiatives in this area, this dissertation presents the State of the Art in Business Interoperability. The objective of this dissertation is to develop a model that closely captures the factors that are responsible for Business Interoperability in the context of Collaborative Business Processes. This Business Interoperability Quotient Measurement Model (BIQMM), developed in this dissertation uses an interdisciplinary approach to capture the key elements responsible for collaboration performance. Through the quantification of the relevance of each element to the particular collaboration scenario in question, this model enables a quantitative analysis of Business Interoperability, so that an overall interoperability score can be arrived at for enhanced performance measurements.Finally, the BIQMM is applied to a business case involving Innovayt and LM Glassfiber to demonstrate its applicability to different collaboration scenarios

4D Simulation of Capital Construction Projects: Levels of Development and Ontology for Delay Claims Applications

4D simulation is commonly used in building construction projects as part of Building Information Modeling (BIM) processes. A construction project progresses through different phases. At each of these phases, the project schedules and 3D models have various levels of development (LODs) ranging from summarized to detailed models. Therefore, 4D simulation should consider multiple LODs. However, the literature does not define 4D-LODs adequately. On the other hand, there is limited research related to the visualization of complex delay claims using 4D simulation. Moreover, although BIM, 4D simulation, Delay Effects and Causes (DEC), and claims are knowledge domains with active research in the construction industry, there is a gap in integrating these domains in a more formal and overarching ontology-based approach to link essential concepts such as liability, causality and quantum in a delay claim using 4D simulation. The long-term goal of this thesis is to propose a systematic approach for the development of 4D simulation to fulfill the needs of different applications focusing on the area of delay claims. The thesis has the following specific objectives: (1) Providing a guideline about 4D-LODs definitions that are based on needs and project progress; (2) Introducing a formal method for developing 4D simulation of capital construction projects considering different time horizons; (3) Investigating the current usage, efficiency and value of 4D simulation in construction delay claims and applications such as analyzing delay DEC and assigning responsibilities; (4) Developing a multidisciplinary ontology for linking delay claims with 4D simulation to analyze DEC and responsibilities; and (5) Developing a method for delay claim visualization and analysis using 4D simulation. The selection of the suitable 4D-LOD based on the proposed guideline enables an effective simulation considering the needs of the project and the available information. The proposed 4D-LODs are useful in identifying the different representations of workspaces created at each LOD. Furthermore, the proposed 4D simulation development method is efficient and useful for project owners and contractors to streamline the simulation process by focusing on needs. This method has been applied in several large-scale projects, and resulted in reducing project cost and duration by quickly identifying feasible scenarios, as well as avoiding claims and minimizing site conflicts. A survey has been conducted to understand the potential applications of 4D simulation in forensic investigation of delay claims in construction projects. The results of the survey show that 4D simulation is efficient for all roles involved in delay claims negotiations and litigations including judges, lawyers, experts and witnesses. However, 4D simulation would provide more benefits if it is required in the contract. 4D simulation can facilitate the identification, visualization, quantification and responsibility assignment of delay events by identifying spatio-temporal conflicts and generating a better collaboration environment for finding appropriate mitigation measures. Finally, an ontology (called Claim4D-Onto) has been developed for linking delay claims with 4D simulation to analyze effects-causes and responsibilities. Claim4D-Onto has been validated with legal experts and delay claims professionals considering the criteria of clarity and completeness. Claim4D-Onto can facilitate a systematic and clear representation of the DEC and responsibilities in 4D simulation for delay claims management and avoidance. Using the concepts of Claim4D-Onto, it has been demonstrated that visual analytics based on 4D simulation can clarify the causality and analyze delay responsibilities and entitlements as a complementary tool to the cause-effect matrix. The main contributions developed in the context of this thesis are: (1) Defining 4D-LODs with a guideline based on the available information and needs; (2) Introducing the development of 4D simulation with a formal method considering different time horizons; (3) Identifying the efficiency and value of 4D simulation in construction claims as a tool for supporting legal arguments, stakeholder’s viewpoints and interrogatory considerations; (4) Developing a visualization method to facilitate the identification and quantification of events in delay claims using 4D simulation; (5) Developing a multidisciplinary ontology (Claim4D-Onto) for linking delay claims with 4D simulation; and (6) Extending the benefits of 4D simulation in the area of delay claims with visual analytics of DEC and responsibilities

A Comprehensive Classification of Business Activities in the Market of Intellectual Property Rights-related Services

Technology and intellectual property markets have witnessed great developments in the last few decades. Due to intellectual property rights gaining more importance and technology companies opening up their innovation processes, a wide range of intellectual property rights related services have emerged in the last two decades. The goal of this research is to develop a comprehensive classification system of intellectual property rights related services (IPSC). The classification is created by applying an ontology engineering process. The IPSC consists of 72 various IPR services divided into six main categories (100 Legal Service; 200 IP Consulting; 300 Matchmaking and Trading; 400 IP Portfolio Processing; 500 IPR-related Financial Service; 600 IPR-related Communication Service). The implications of the thesis are directed to policy makers, technology transfer managers, C-level executives and innovation researchers. The IPSC enables practitioners and researchers to organize industry data that can be thereafter analyzed for better strategy and policy making. In addition, this contributes towards organizing a more transparent and single intellectual property market.:Acknowledgements I Abstract II Contents IV List of Figures VI List of Tables VII 1. Introduction 1 1.1. Introduction to Technology Markets 1 1.2. Explanation of Key Concepts 5 1.3. Research Questions and Goals 9 1.4. Readers Guide 13 2. Literature Review 15 2.1. Intellectual Property Markets State of the Art Review 15 2.2. Ontology Engineering State of the Art Review 22 3. Methodology 26 3.1. Methontology 26 3.2. Planning the IPSC 29 3.3. Specification 30 3.4. Conceptualization 31 3.5. Formalization 32 3.6. Integration 32 3.7. Evaluation 33 3.8. Documentation 33 3.9. Realization and Maintenance 33 4. Data description and collection framework 34 5. Applying Methontology 46 5.1. Knowledge Acquisition and Planning the IPSC 46 5.2. Specification 46 5.3. Conceptualization 47 5.4. Formalization 54 100 Legal Service 56 200 IP Consulting 60 300 Matchmaking and Trading 65 400 IP Portfolio Processing 72 500 IPR-related Financial Service 76 600 IPR-related Communication Service 81 5.5. Integration 86 5.6. Evaluation 95 5.7. Documentation 104 5.8. Realization and Maintenance of the IPSC 106 6. Interview Results and Further Discussions 108 6.1. Implications for Industry 108 6.2. Contributions of the IPSC 110 6.3. Limitations of the IPSC and Future Work 112 7. Conclusions 116 References 120 List of experts interviewed and the date of interview 129 Appendices 13

The Request Is Not Compatible: Competing Frames of Public Lands Discourse in the Lolo Peak Ski Resort Controversy

Sharp, Philip, A., M.A., Spring 2022 Communication Studies ABSTRACT The Request Is Not Compatible: Competing Frames of Public Lands Discourse in the Lolo Peak Ski Resort Controversy Co-Chair (in absentia): Steve Schwarze Co-Chair: Joel Iverson In mid-2003, the United States Forest Service (USFS) received a pre-application for a Special Use Permit to build and operate an all-season ski resort on public lands near Missoula, Montana. The ensuing public deliberation over the possible use of protected lands for outdoor commercial recreational purposes provides a site of rhetorical inquiry. In this rhetorical criticism I analyze and evaluate arguments presented by the USFS, resort proponents, and opponents, in documents submitted by the USFS in the ensuing legal battle over their rejection of the proposal. Rather than focus solely on the context and the political factors that drive policymaking, this rhetorical inquiry focuses on the textual indications of assumptions, strategies, and appeals embedded in the discourses through frames and topoi. While arguments within this controversy do primarily align with the previously identified environmental frames of Ecological Soundness and Public Interest, the way the groups engage various topoi provides potential insights into the use of anthropocentric land ethics and varied, flexible, and conditional frames in effective environmental advocacy campaigns. Additionally, I conclude that this case study contributes to theoretical understanding of the localism frame and procedural discourse within environmental communication. Keywords: Environmental Communication, Rhetorical Criticism, Argument Analysis, Public Lands Management, Land Management Ethics, Frames, Topoi, Environment-based Controversy, Outdoor Recreation, Skiing, Montan

Linked Research on the Decentralised Web

This thesis is about research communication in the context of the Web. I analyse literature which reveals how researchers are making use of Web technologies for knowledge dissemination, as well as how individuals are disempowered by the centralisation of certain systems, such as academic publishing platforms and social media. I share my findings on the feasibility of a decentralised and interoperable information space where researchers can control their identifiers whilst fulfilling the core functions of scientific communication: registration, awareness, certification, and archiving. The contemporary research communication paradigm operates under a diverse set of sociotechnical constraints, which influence how units of research information and personal data are created and exchanged. Economic forces and non-interoperable system designs mean that researcher identifiers and research contributions are largely shaped and controlled by third-party entities; participation requires the use of proprietary systems. From a technical standpoint, this thesis takes a deep look at semantic structure of research artifacts, and how they can be stored, linked and shared in a way that is controlled by individual researchers, or delegated to trusted parties. Further, I find that the ecosystem was lacking a technical Web standard able to fulfill the awareness function of research communication. Thus, I contribute a new communication protocol, Linked Data Notifications (published as a W3C Recommendation) which enables decentralised notifications on the Web, and provide implementations pertinent to the academic publishing use case. So far we have seen decentralised notifications applied in research dissemination or collaboration scenarios, as well as for archival activities and scientific experiments. Another core contribution of this work is a Web standards-based implementation of a clientside tool, dokieli, for decentralised article publishing, annotations and social interactions. dokieli can be used to fulfill the scholarly functions of registration, awareness, certification, and archiving, all in a decentralised manner, returning control of research contributions and discourse to individual researchers. The overarching conclusion of the thesis is that Web technologies can be used to create a fully functioning ecosystem for research communication. Using the framework of Web architecture, and loosely coupling the four functions, an accessible and inclusive ecosystem can be realised whereby users are able to use and switch between interoperable applications without interfering with existing data. Technical solutions alone do not suffice of course, so this thesis also takes into account the need for a change in the traditional mode of thinking amongst scholars, and presents the Linked Research initiative as an ongoing effort toward researcher autonomy in a social system, and universal access to human- and machine-readable information. Outcomes of this outreach work so far include an increase in the number of individuals self-hosting their research artifacts, workshops publishing accessible proceedings on the Web, in-the-wild experiments with open and public peer-review, and semantic graphs of contributions to conference proceedings and journals (the Linked Open Research Cloud). Some of the future challenges include: addressing the social implications of decentralised Web publishing, as well as the design of ethically grounded interoperable mechanisms; cultivating privacy aware information spaces; personal or community-controlled on-demand archiving services; and further design of decentralised applications that are aware of the core functions of scientific communication

An agent-based architecture for online dispute resolution services

Tese de doutoramento em "Philosophy in Informatics"Conflicts are a natural consequence of our daily social interactions and should be regarded as opportunities to improve some aspect, condition or flaw. In order for conflicts to have positive outcomes, not only from an economical view but also concerning the maintenance of good interpersonal-relationships, tools are needed that can explain to the parties the inner mechanisms of the conflict resolution process, its restrictions and its rules. Only well-informed parties can take good and realistic decisions and better understand the others’. In this thesis, the most important aspects in a conflict resolution process concerning the aforementioned are identified, with the objective of designing a tool that can effectively support the parties from the beginning to the end of the conflict. The resulting tool, UMCourt , has as main objective to support decisions by providing the right information in the right moment to the right stakeholders. Specifically, several problems are addressed that include the definition of a suitable agent-based architecture, the building of important knowledge and the support in the negotiation process, either by generating solutions or by analysing the behaviour of the parties. This last issue is addressed in more detail in this thesis. In fact, the most serious drawback that was identified in current conflict resolution methods is their complete disregard for contextual and subjective information about the parties: the trend has been, for many years, to focus on the objective aspects of the conflict. The main contribution of this thesis is a vision on conflict resolution that goes the other way around: asides from objective information, decisions should also be based on contextual features such as our level of stress, body language, attitudes or our conflict handling style. We rely on this information on a daily basis to communicate efficiently. It results only logical that it should be included in conflict resolution methods that rely so heavily on communication. The approach put forward relies on the analysis of the individual’s behaviour in order to infer such context information. Disputant parties and, in particular, mediators and negotiators, can better understand the state of the participants and take better decisions (e.g. make a pause, understand how a party is affected by an issue). This is particularly important when online dispute resolution methods that rely on cold and impersonal communication technologies (often constituting a barrier to efficient communication) are used.Os conflitos são uma consequência natural das nossas interações sociais e devem ser vistos como oportunidades para melhorar determinados aspetos, condições ou mesmo falhas. Para que tenham resultados positivos, não só do ponto de vista económico mas também do ponto de vista das relações interpessoais, são necessárias ferramentas que expliquem às partes as particularidades do processo, as suas restrições e as suas regras. Apenas partes bem informadas podem tomar decisões realísticas e melhor entender as decisões dos restantes. Nesta tese, os aspetos mais importantes num processo de resolução de conflitos são identificados, com o objetivo de definir uma ferramenta que possa, efetivamente, suportar as partes do início ao fim do conflito. A ferramenta resultante, designada UMCourt , tem como principal objetivo suportar decisões fornecendo a informação certa no momento certo às entidades certas. Especificamente, vários problemas são atacados que incluem a definição de uma arquitetura de software adequada, a construção de conhecimento e o suporte à negociação, quer através da geração de soluções quer através da análise comportamental das partes. Este último tópico é tratado em mais detalhe nesta tese. De facto, a limitação mais significante que foi identificada nos atuais métodos de resolução de conflitos é a negligência da importância dos fatores contextuais e da informação subjetiva acerca das partes: a tendência tem sido no sentido de se focarem apenas nos aspetos objetivos. A principal contribuição desta tese é a de uma visão do processo de resolução de conflitos que aponta no sentido oposto: para além da informação objetiva, as decisões devem também ser baseadas em aspetos contextuais tais como o nível de stress, a linguagem corporal ou o estilo de lidar com o conflito. Enquanto indivíduos, baseamonos nestes aspetos diariamente para comunicar de forma eficiente. É portanto lógico que tal informação seja incluída em métodos de resolução de conflitos que se baseiam de forma tão clara na comunicação. A abordagem proposta baseia-se na análise comportamental de cada indivíduo para aquisiçao da informação de contexto. As partes em conflito e, em particular, os mediadores e negociadores, podem entender melhor o estado de todos os participantes e tomar melhores decisões (e.g. fazer uma pausa, perceber como uma parte é afetada por uma questão). Isto é especialmente importante quando são usados métodos de resolução de conflitos em linha baseados no uso de tecnologias de comunicação frias e impessoais, que geralmente configuram elas próprias um obstáculo à eficiência da comunicação

CHORUS Deliverable 2.1: State of the Art on Multimedia Search Engines

Based on the information provided by European projects and national initiatives related to multimedia search as well as domains experts that participated in the CHORUS Think-thanks and workshops, this document reports on the state of the art related to multimedia content search from, a technical, and socio-economic perspective. The technical perspective includes an up to date view on content based indexing and retrieval technologies, multimedia search in the context of mobile devices and peer-to-peer networks, and an overview of current evaluation and benchmark inititiatives to measure the performance of multimedia search engines. From a socio-economic perspective we inventorize the impact and legal consequences of these technical advances and point out future directions of research