Detecting Low Rapport During Natural Interactions in Small Groups from Non-Verbal Behaviour

Rapport, the close and harmonious relationship in which interaction partners are "in sync" with each other, was shown to result in smoother social interactions, improved collaboration, and improved interpersonal outcomes. In this work, we are first to investigate automatic prediction of low rapport during natural interactions within small groups. This task is challenging given that rapport only manifests in subtle non-verbal signals that are, in addition, subject to influences of group dynamics as well as inter-personal idiosyncrasies. We record videos of unscripted discussions of three to four people using a multi-view camera system and microphones. We analyse a rich set of non-verbal signals for rapport detection, namely facial expressions, hand motion, gaze, speaker turns, and speech prosody. Using facial features, we can detect low rapport with an average precision of 0.7 (chance level at 0.25), while incorporating prior knowledge of participants' personalities can even achieve early prediction without a drop in performance. We further provide a detailed analysis of different feature sets and the amount of information contained in different temporal segments of the interactions.Comment: 12 pages, 6 figure

When to generate hedges in peer-tutoring interactions

This paper explores the application of machine learning techniques to predict where hedging occurs in peer-tutoring interactions. The study uses a naturalistic face-to-face dataset annotated for natural language turns, conversational strategies, tutoring strategies, and nonverbal behaviours. These elements are processed into a vector representation of the previous turns, which serves as input to several machine learning models. Results show that embedding layers, that capture the semantic information of the previous turns, significantly improves the model's performance. Additionally, the study provides insights into the importance of various features, such as interpersonal rapport and nonverbal behaviours, in predicting hedges by using Shapley values for feature explanation. We discover that the eye gaze of both the tutor and the tutee has a significant impact on hedge prediction. We further validate this observation through a follow-up ablation study.Comment: In Proceedings of the 16th Annual Conference ub Discourse and Dialogue (SIGDIAL). Sept 11-15, Prague Czechi

"By the way, do you like Spider Man?" -Towards A Social Planning Model for Rapport

International audienceInteraction takes place not only on the propositional level but also on the social level. In this paper, we consider rapport as an important social phenomenon in interaction. Motivated by data from the tutoring domain, we hypothesize that (i) off-task episodes are triggered by a low level of rapport and (ii) such episodes are means of raising the level of rapport. We sketch a planning model that allows off-task episodes to be triggered by (low) rapport level, which we apply to two simple examples

A Novel Multimodal Approach for Studying the Dynamics of Curiosity in Small Group Learning

Curiosity is a vital metacognitive skill in educational contexts, leading to creativity, and a love of learning. And while many school systems increasingly undercut curiosity by teaching to the test, teachers are increasingly interested in how to evoke curiosity in their students to prepare them for a world in which lifelong learning and reskilling will be more and more important. One aspect of curiosity that has received little attention, however, is the role of peers in eliciting curiosity. We present what we believe to be the first theoretical framework that articulates an integrated socio-cognitive account of curiosity that ties observable behaviors in peers to underlying curiosity states. We make a bipartite distinction between individual and interpersonal functions that contribute to curiosity, and multimodal behaviors that fulfill these functions. We validate the proposed framework by leveraging a longitudinal latent variable modeling approach. Findings confirm a positive predictive relationship between the latent variables of individual and interpersonal functions and curiosity, with the interpersonal functions exercising a comparatively stronger influence. Prominent behavioral realizations of these functions are also discovered in a data-driven manner. We instantiate the proposed theoretical framework in a set of strategies and tactics that can be incorporated into learning technologies to indicate, evoke, and scaffold curiosity. This work is a step towards designing learning technologies that can recognize and evoke moment-by-moment curiosity during learning in social contexts and towards a more complete multimodal learning analytics. The underlying rationale is applicable more generally for developing computer support for other metacognitive and socio-emotional skills.Comment: arXiv admin note: text overlap with arXiv:1704.0748

Sensing, interpreting, and anticipating human social behaviour in the real world

Low-level nonverbal social signals like glances, utterances, facial expressions and body language are central to human communicative situations and have been shown to be connected to important high-level constructs, such as emotions, turn-taking, rapport, or leadership. A prerequisite for the creation of social machines that are able to support humans in e.g. education, psychotherapy, or human resources is the ability to automatically sense, interpret, and anticipate human nonverbal behaviour. While promising results have been shown in controlled settings, automatically analysing unconstrained situations, e.g. in daily-life settings, remains challenging. Furthermore, anticipation of nonverbal behaviour in social situations is still largely unexplored. The goal of this thesis is to move closer to the vision of social machines in the real world. It makes fundamental contributions along the three dimensions of sensing, interpreting and anticipating nonverbal behaviour in social interactions. First, robust recognition of low-level nonverbal behaviour lays the groundwork for all further analysis steps. Advancing human visual behaviour sensing is especially relevant as the current state of the art is still not satisfactory in many daily-life situations. While many social interactions take place in groups, current methods for unsupervised eye contact detection can only handle dyadic interactions. We propose a novel unsupervised method for multi-person eye contact detection by exploiting the connection between gaze and speaking turns. Furthermore, we make use of mobile device engagement to address the problem of calibration drift that occurs in daily-life usage of mobile eye trackers. Second, we improve the interpretation of social signals in terms of higher level social behaviours. In particular, we propose the first dataset and method for emotion recognition from bodily expressions of freely moving, unaugmented dyads. Furthermore, we are the first to study low rapport detection in group interactions, as well as investigating a cross-dataset evaluation setting for the emergent leadership detection task. Third, human visual behaviour is special because it functions as a social signal and also determines what a person is seeing at a given moment in time. Being able to anticipate human gaze opens up the possibility for machines to more seamlessly share attention with humans, or to intervene in a timely manner if humans are about to overlook important aspects of the environment. We are the first to propose methods for the anticipation of eye contact in dyadic conversations, as well as in the context of mobile device interactions during daily life, thereby paving the way for interfaces that are able to proactively intervene and support interacting humans.Blick, Gesichtsausdrücke, Körpersprache, oder Prosodie spielen als nonverbale Signale eine zentrale Rolle in menschlicher Kommunikation. Sie wurden durch vielzählige Studien mit wichtigen Konzepten wie Emotionen, Sprecherwechsel, Führung, oder der Qualität des Verhältnisses zwischen zwei Personen in Verbindung gebracht. Damit Menschen effektiv während ihres täglichen sozialen Lebens von Maschinen unterstützt werden können, sind automatische Methoden zur Erkennung, Interpretation, und Antizipation von nonverbalem Verhalten notwendig. Obwohl die bisherige Forschung in kontrollierten Studien zu ermutigenden Ergebnissen gekommen ist, bleibt die automatische Analyse nonverbalen Verhaltens in weniger kontrollierten Situationen eine Herausforderung. Darüber hinaus existieren kaum Untersuchungen zur Antizipation von nonverbalem Verhalten in sozialen Situationen. Das Ziel dieser Arbeit ist, die Vision vom automatischen Verstehen sozialer Situationen ein Stück weit mehr Realität werden zu lassen. Diese Arbeit liefert wichtige Beiträge zur autmatischen Erkennung menschlichen Blickverhaltens in alltäglichen Situationen. Obwohl viele soziale Interaktionen in Gruppen stattfinden, existieren unüberwachte Methoden zur Augenkontakterkennung bisher lediglich für dyadische Interaktionen. Wir stellen einen neuen Ansatz zur Augenkontakterkennung in Gruppen vor, welcher ohne manuelle Annotationen auskommt, indem er sich den statistischen Zusammenhang zwischen Blick- und Sprechverhalten zu Nutze macht. Tägliche Aktivitäten sind eine Herausforderung für Geräte zur mobile Augenbewegungsmessung, da Verschiebungen dieser Geräte zur Verschlechterung ihrer Kalibrierung führen können. In dieser Arbeit verwenden wir Nutzerverhalten an mobilen Endgeräten, um den Effekt solcher Verschiebungen zu korrigieren. Neben der Erkennung verbessert diese Arbeit auch die Interpretation sozialer Signale. Wir veröffentlichen den ersten Datensatz sowie die erste Methode zur Emotionserkennung in dyadischen Interaktionen ohne den Einsatz spezialisierter Ausrüstung. Außerdem stellen wir die erste Studie zur automatischen Erkennung mangelnder Verbundenheit in Gruppeninteraktionen vor, und führen die erste datensatzübergreifende Evaluierung zur Detektion von sich entwickelndem Führungsverhalten durch. Zum Abschluss der Arbeit präsentieren wir die ersten Ansätze zur Antizipation von Blickverhalten in sozialen Interaktionen. Blickverhalten hat die besondere Eigenschaft, dass es sowohl als soziales Signal als auch der Ausrichtung der visuellen Wahrnehmung dient. Somit eröffnet die Fähigkeit zur Antizipation von Blickverhalten Maschinen die Möglichkeit, sich sowohl nahtloser in soziale Interaktionen einzufügen, als auch Menschen zu warnen, wenn diese Gefahr laufen wichtige Aspekte der Umgebung zu übersehen. Wir präsentieren Methoden zur Antizipation von Blickverhalten im Kontext der Interaktion mit mobilen Endgeräten während täglicher Aktivitäten, als auch während dyadischer Interaktionen mittels Videotelefonie

A Novel Multimodal Approach for Studying the Dynamics of Curiosity in Small Group Learning

Curiosity is a vital metacognitive skill in educational contexts, leading to creativity, and a love of learning. And while many school systems increasingly undercut curiosity by teaching to the test, teachers are increasingly interested in how to evoke curiosity in their students to prepare them for a world in which lifelong learning and reskilling will be more and more important. One aspect of curiosity that has received little attention, however, is the role of peers in eliciting curiosity. We present what we believe to be the first theoretical framework that articulates an integrated socio-cognitive account of curiosity that ties observable behaviors in peers to underlying curiosity states. We make a bipartite distinction between individual and interpersonal functions that contribute to curiosity, and multimodal behaviors that fulfill these functions. We validate the proposed framework by leveraging a longitudinal latent variable modeling approach. Findings confirm a positive predictive relationship between the latent variables of individual and interpersonal functions and curiosity, with the interpersonal functions exercising a comparatively stronger influence. Prominent behavioral realizations of these functions are also discovered in a data-driven manner. We instantiate the proposed theoretical framework in a set of strategies and tactics that can be incorporated into learning technologies to indicate, evoke, and scaffold curiosity. This work is a step towards designing learning technologies that can recognize and evoke moment-by-moment curiosity during learning in social contexts and towards a more complete multimodal learning analytics. The underlying rationale is applicable more generally for developing computer support for other metacognitive and socio-emotional skills

LINGUISTIC ENTRAINMENT IN MULTI-PARTY SPOKEN DIALOGUES

Entrainment is the propensity of speakers to begin behaving like one another in conversations. Evidence of entrainment has been found in multiple aspects of speech, including acoustic-prosodic and lexical. More interestingly, the strength of entrainment has been shown to be associated with numerous conversational qualities, such as social variables. These two characteristics make entrainment an interesting research area for multiple disciplines, such as natural language processing and psychology. To date, mainly simple methods such as unweighted averaging have been used to move from pairs to groups, and the focus of prior multi-party work has been on text rather than speech (e.g., Wikipedia, Twitter, online forums, and corporate emails). The focus of this research, unlike previous studies, is multi-party spoken dialogues. The goal of this work is to develop, validate, and evaluate multi-party entrainment measures that incorporate characteristics of multi-party interactions, and are associated with measures of team outcomes. In this thesis, first, I explore the relation between entrainment on acoustic-prosodic and lexical features and show that they correlate. In addition, I show that a multi-modal model using entrainment features from both of these modalities outperforms the uni-modal model at predicting team outcomes. Moreover, I present enhanced multi-party entrainment measures which utilize dynamics of entrainment in groups for both global and local settings. As for the global entrainment, I present a weighted convergence based on group dynamics. As the first step toward the development of local multi-party measures, I investigate whether local entrainment occurs within a time-lag in groups using a temporal window approach. Next, I propose a novel approach to learn a vector representation of multi-party local entrainment by encoding the structure of the presented multi-party entrainment graphs. The positive results of both the global and local settings indicate the importance of incorporating entrainment dynamics in groups. Finally, I propose a novel approach to incorporate a team-level factor of gender-composition to enhance multi-party entrainment measures. All of the proposed works are in the direction of enhancing multi-party entrainment measures with the focus on spoken dialogues although they can also be employed on text-based communications

Social Interactions in Immersive Virtual Environments: People, Agents, and Avatars

Immersive virtual environments (IVEs) have received increased popularity with applications in many fields. IVEs aim to approximate real environments, and to make users react similarly to how they would in everyday life. An important use case is the users-virtual characters (VCs) interaction. We interact with other people every day, hence we expect others to appropriately act and behave, verbally and non-verbally (i.e., pitch, proximity, gaze, turn-taking). These expectations also apply to interactions with VCs in IVEs, and this thesis tackles some of these aspects. We present three projects that inform the area of social interactions with a VC in IVEs, focusing on non-verbal behaviours. In our first study on interactions between people, we collaborated with the Social Neuroscience group at the Institute of Cognitive Neuroscience from UCL on a dyad multi-modal interaction. This aims to understand the conversation dynamics, focusing on gaze and turn-taking. The results show that people have a higher frequency of gaze change (from averted to direct and vice versa) when they are being looked at compared to when they are not. When they are not being looked at, they are also directing their gaze to their partners more compared to when they are being looked at. Another contribution of this work is the automated method of annotating speech and gaze data. Next, we consider agents’ higher-level non-verbal behaviours, covering social attitudes. We present a pipeline to collect data and train a machine learning (ML) model that detects social attitudes in a user-VC interaction. Here we collaborated with two game studios: Dream Reality Interaction and Maze Theory. We present a case study for the ML pipeline on social engagement recognition for the Peaky Blinders narrative VR game from Maze Theory studio. We use a reinforcement learning algorithm with imitation learning rewards and a temporal memory element. The results show that the model trained with raw data does not generalise and performs worse (60% accuracy) than the one trained with socially meaningful data (83% accuracy). In IVEs, people embody avatars and their appearance can impact social interactions. In collaboration with Microsoft Research, we report a longitudinal study in mixed-reality on avatar appearance in real-work meetings between co-workers comparing personalised full-body realistic and cartoon avatars. The results imply that when participants use realistic avatars first, they may have higher expectations and they perceive their colleagues’ emotional states with less accuracy. Participants may also become more accustomed to cartoon avatars as time passes and the overall use of avatars may lead to less accurately perceiving negative emotions. The work presented here contributes towards the field of detecting and generating nonverbal cues for VCs in IVEs. These are also important building blocks for creating autonomous agents for IVEs. Additionally, this work contributes to the games and work industry fields through an immersive ML pipeline for detecting social attitudes and through insights into using different avatar styles over time in real-world meetings

Staying engaged in child-robot interaction:A quantitative approach to studying preschoolers’ engagement with robots and tasks during second-language tutoring

Inleiding Covid-19 heeft laten zien dat onze traditionele manier van lesgeven steeds meer afhankelijk is van digitale hulpmiddelen. In de afgelopen jaren (2020-2021) hebben leerkrachten kinderen online les moeten geven en hebben ouders hun kinderen moeten begeleiden bij hun lesactiviteiten. Digitale instrumenten die het onderwijs kunnen ondersteunen zoals sociale robots, zouden uiterst nuttig zijn geweest voor leerkrachten. Robots die, in tegenstelling tot tablets, hun lichaam kunnen gebruiken om zich vergelijkbaar te gedragen als leerkrachten. Bijvoorbeeld door te gebaren tijdens het praten, waardoor kinderen zich beter kunnen concentreren wat een voordeel oplevert voor hun leerprestaties. Bovendien stellen robots, meer dan tablets, kinderen in staat tot een sociale interactie, wat vooral belangrijk is bij het leren van een tweede taal (L2). Hierover ging mijn promotietraject wat onderdeel was van het Horizon 2020 L2TOR project1, waarin zes verschillende universiteiten en twee bedrijven samenwerkten en onderzochten of een robot aan kleuters woorden uit een tweede taal kon leren. Een van de belangrijkste vragen in dit project was hoe we gedrag van de robot konden ontwikkelen dat kinderen betrokken (engaged) houdt. Betrokkenheid van kinderen is belangrijk zodat zij tijdens langere tijdsperiodes met de robot aan de slag willen. Om deze vraag te beantwoorden, heb ik meerdere studies uitgevoerd om het effect van de robot op de betrokkenheid van kinderen met de robot te onderzoeken, alsmede onderzoek te doen naar de perceptie die de kinderen van de robot hadden. 1Het L2TOR project leverde een grote bijdrage binnen het mens-robot interactie veld in de beweging richting publieke wetenschap. Alle L2TOR publicaties, de project deliverables, broncode en data zijn openbaar gemaakt via de website www.l2tor.eu en via www.github.nl/l2tor en de meeste studies werden vooraf geregistreerd