A brief method to assess the association of socio and technical dependencies on software quality

No AbstractKeywords: socio-technical congruence; actual coordination; coordination requirements; software engineering projects; software qualit

Role of Newcomers Supportive Strategies on Socio-Technical Performance of Open Source Projects

The success of open source software (OSS) projects have been studied in previous research. This paper focused on the effect of newcomers’ supportive strategies in OSS projects on the success level of the projects. Our research analyzes the socio-technical commitment to the project as a proxy for success. Data about 453 OSS projects from GitHub.com is collected and analyzed to empirically test the research model. We have applied a clustering technique to explore the dataset attributes. Results show the importance of newcomers’ supportive strategies on the different socio-technical aspects of OSS projects’ leading to success. Also, we have tested the effect of programming language diversity and project profile health on the success of projects. The outcome of this study has both managerial and practical implications

Identifying Coordination Problems in Software Development:Finding Mismatches between Software and Project Team Structures

Today's dynamic and iterative development environment brings significant challenges for software project management. In distributed project settings, "management by walking around" is no longer an option and project managers may miss out on key project insights. The TESNA (TEchnical Social Network Analysis) method and tool aims to provide project managers both a method and a tool for gaining insights and taking corrective action. TESNA achieves this by analysing a project's evolving social and technical network structures using data from multiple sources, including CVS, email and chat repositories. Using pattern theory, TESNA helps to identify areas where the current state of the project's social and technical networks conflicts with what patterns suggest. We refer to such a conflict as a Socio-Technical Structure Clash (STSC). In this paper we report on our experience of using TESNA to identify STSCs in a corporate environment through the mining of software repositories. We find multiple instances of three STSCs (Conway's Law, Code Ownership and Project Coordination) in many of the on-going development projects, thereby validating the method and tool that we have developed

A mechanism to assess the relationship between socio-technical congruence and project performance in incremental model

No AbstractKeywords: coordination; software development; software project; software engineering project; socio-technical congruenc

SUPPORTING DEVELOPER-ONBOARDING WITH ENHANCED RESOURCE FINDING AND VISUAL EXPLORATION

Understanding the basic structure of a code base and a development team are essential to get new developers up to speed in a software development project. Developers do so through the process of early experimentation with code and the creation of mental models of technical and social structures in a project. However, getting up-to-speed in a new project can be challenging due to difficulties in: finding the right place to begin explorations, expanding the focus to determine relevant resources for tasks, and identifying dependencies across project elements to gain a high-level overview of project structures. In this thesis, I first identified six challenges that developers face during the process of developer onboarding from recent research studies and informal interviews with developers. To address these challenges, I implemented automated tool support with enhanced resource finding and visual exploration. Specifically, I proposed six functional requirements for supporting developers onboarding. I then extended the project tool Tesseract to support these functionalities to help novice developers and relevant resources (files, developers, bugs, etc.) and understand project structures when joining a new project. To understand how the onboarding functionalities work in supporting developers\u27 onboarding process, I conducted a user study with typical onboarding tasks requiring early experimentation and internalizing project structures. The results indicated that enhanced search features, the ability to explore semantic relationships across repositories, and network-centric visualizations of project structures were very effective in supporting onboarding

On the Socio-Technical Dependencies in Free/Libre/Open Source Software Projects

During the course of the past two decades, Open Source Software (OSS) development model has lead to a number of projects which have produced software that rivals and in some cases even exceeds the scale and quality of the traditional software projects. Among others, Eclipse, Apache, Linux, and BSD operating system are representative examples of such success stories.However, OSS project like traditional in-house projects, often pose the potential for enormous problems, whose effects run the gamut from immense cumulative delay through complete breakdown and failure. This situation is evident, as OSS development is a socio-technical endeavor and is non-trivial. Such development occurs within an intensively collaborative process, in which technical prowess must go hand in hand with the efficient coordination and management of a large number of social, inter-personal interactions across the development organization. Furthermore, those social and technical dimensions are not orthogonal. It has been recognized that the structure of a software product and the layout of the development organization working on that product correlate.Therefore this thesis argue that a comprehensive understanding on the sustainable evolution of OSS projects can be gained through the examination of the mutual influence of social and technical dimensions in OSS development. Thus, the goal of this thesis is the verification and reasoning of the following proposition,“The evolution of the Open Source Software (OSS) project is constrained by the non-orthogonal evolution of Social and Technical dimensions (often termed as Socio-Technical dependency) of such projects”.In concrete terms, this thesis investigates and measures empirically the extent to which the two dimensions of OSS projects, social and technical, approximate and influence each other during the evolution of the projects. Perceived insight is then used to build proposals that would provide empirical basis to frame theory around the affirmed proposition.Moving towards this goal, this thesis proposes models, methods, frameworks and tool supports to measure, assess, and reason the socio-technical dependency within OSS project context. The starting point is to propose a data model to mimic the social and technical dimensions and their inter-relationships. This model is instantiated through the repository data of OSS projects that represent each of these dimensions. Then, methods and a mathematical model are proposed to derive dependency between the two dimensions, and to utilize them in measuring socio-technical dependency quantitatively. These proposals are then put into practice within distinct OSS project contexts to empirically measure and investigate socio-technical dependency. Along the process, frameworks, architectural design and corresponding tool implementations are provided to automate the analysis and visualization of such dependency.Reported results suggest that high degree of socio-technical congruence can be considered as the implicit underlying principle for building team collaboration and coordination within the developer community of long lived OSS projects. Even being highly distributed community of developers, and mostly using passive communication channels, OSS communities are tied together by maintaining task dependent communication. Such communication is often ad-hoc, adaptive and situated as it cope with rapid and continuous changes in the underlying software.Additionally, collaboration among projects are significantly influenced by the resembling properties among the projects. Resembling properties (e.g., project domain, size, and programming language) often form a favorable ground, thus creating a stimuli for developers to participate in those projects

Giving Back: Contributions Congruent to Library Dependency Changes in a Software Ecosystem

The widespread adoption of third-party libraries for contemporary software development has led to the creation of large inter-dependency networks, where sustainability issues of a single library can have widespread network effects. Maintainers of these libraries are often overworked, relying on the contributions of volunteers to sustain these libraries. To understand these contributions, in this work, we leverage socio-technical techniques to introduce and formalise dependency-contribution congruence (DC congruence) at both ecosystem and library level, i.e., to understand the degree and origins of contributions congruent to dependency changes, analyze whether they contribute to library dormancy (i.e., a lack of activity), and investigate similarities between these congruent contributions compared to typical contributions. We conduct a large-scale empirical study to measure the DC congruence for the npm ecosystem using 1.7 million issues, 970 thousand pull requests (PRs), and over 5.3 million commits belonging to 107,242 npm libraries. We find that the most congruent contributions originate from contributors who can only submit (not commit) to both a client and a library. At the project level, we find that DC congruence shares an inverse relationship with the likelihood that a library becomes dormant. Specifically, a library is less likely to become dormant if the contributions are congruent with upgrading dependencies. Finally, by comparing the source code of contributions, we find statistical differences in the file path and added lines in the source code of congruent contributions when compared to typical contributions. Our work has implications to encourage dependency contributions, especially to support library maintainers in sustaining their projects.Supatsara Wattanakriengkrai, Dong Wang, Raula Gaikovina Kula, Christoph Treude, Patanamon Thongtanunam, Takashi Ishio, and Kenichi Matsumot