Business Process Innovation using the Process Innovation Laboratory

Most organizations today are required not only to establish effective business processes but they are required to accommodate for changing business conditions at an increasing rate. Many business processes extend beyond the boundary of the enterprise into the supply chain and the information infrastructure therefore is critical. Today nearly every business relies on their Enterprise System (ES) for process integration and the future generations of enterprise systems will increasingly be driven by business process models. Consequently process modeling and improvement will become vital for business process innovation (BPI) in future organizations. There is a significant body of knowledge on various aspect of process innovation, e.g. on conceptual modeling, business processes, supply chains and enterprise systems. Still an overall comprehensive and consistent theoretical framework with guidelines for practical applications has not been identified. The aim of this paper is to establish a conceptual framework for business process innovation in the supply chain based on advanced enterprise systems. The main approach to business process innovation in this context is to create a new methodology for exploring process models and patterns of applications. The paper thus presents a new concept for business process innovation called the process innovation laboratory a.k.a. the Ð-Lab. The Ð-Lab is a comprehensive framework for BPI using advanced enterprise systems. The Ð-Lab is a collaborative workspace for experimenting with process models and an explorative approach to study integrated modeling in a controlled environment. The Ð-Lab facilitates innovation by using an integrated action learning approach to process modeling including contemporary technological, organizational and business perspectivesNo; keywords

Pro-active Meeting Assistants : Attention Please!

This paper gives an overview of pro-active meeting assistants, what they are and when they can be useful. We explain how to develop such assistants with respect to requirement definitions and elaborate on a set of Wizard of Oz experiments, aiming to find out in which form a meeting assistant should operate to be accepted by participants and whether the meeting effectiveness and efficiency can be improved by an assistant at all

Organizational Intelligence in Digital Innovation: Evidence from Georgia State University

The fourth industrial revolution challenges organizations to cope with dynamic business landscapes as they seek to improve their competitive position through rapid and pervasive digitalization of products, services, processes, and business models. As organizations sense and respond to new opportunities and threats, digital innovations are not only meeting new requirements, unarticulated needs, and market demands, they also lead to disruptive transformation of sociotechnical structures. Despite the practical relevance and theoretical significance of digital innovations, we still have limited knowledge on how digital innovation initiatives are rationalized, realized, and managed to improve organizational performance. Drawing on a longitudinal study of digital innovations to improve student success at Georgia State University, we develop a theory of organizational intelligence to help understand how organizations’ digital innovation initiatives are organized and managed to improve their performance over time in the broader context of organizational transformation. We posit that organizational intelligence enables an organization to gather, process, and manipulate information and to communicate, share, and make sense of the knowledge it creates, so it can increase its adaptive potential in the dynamic environment in which it operates. Moreover, we elaborate how organizational intelligence is constituted as human and material agency come together in analytical and relational intelligence to help organizations effectively manage digital innovations, and how organizational intelligence both shapes and is shaped by an organization’s digital innovation initiatives. Hence, while current research on organizational intelligence predominantly emphasizes analytic capabilities, this research puts equal emphasis on relational capabilities. Similarly, while current research on organizational intelligence focuses only on human agency, this research focuses equally on material agency. Our proposed theory of organizational intelligence responds to recent calls to position IS theories along the sociotechnical axis of cohesion and has pronounced implications for both theory and practice

A New Approach to Health Care ADR: Training Law Students to be Problem Solvers in the Health Care Context

This article focuses on the use of actual public health problems to train law students in interdisciplinary problem solving. The author describes the planning, structure, challenges and rewards in teaching her clinical course, Problem Solving and Prevention in Healthcare, to students initially reluctant to work collaboratively in teams, intimidated by a broader community context, and hesitant to interact strategically with other professionals

Fighting Together: Discovering the Antecedents of Social Support and Helpful Discussion Threads in Online Support Forums for Cannabis Quitters

An increasing number of people are using online cannabis support forums as a source of help for their cannabis quit attempts. In order to assist support seekers dealing with emotional and physical-behavioral difficulties associated with their cannabis abstinence, it is important to identify the factors that facilitate social support provisions by forum members, as well as the overall helpfulness of discussion threads. In this combined qualitative and quantitative study, we propose a model hypothesizing and testing these factors, based on variables generated using Natural Language Processing and Machine Learning techniques. The result shows that linguistic and content characteristics of thread-initiating messages are important predictors of the receptions of informational and emotional support from other forum members, and of the overall helpfulness of discussion threads