Competency-driven benefits realization model for minimization of post-contract transaction costs in design-build (d&b) delivery systems

The construction industry has been struggling with the issue of inconsistent performance with respect to cost of projects, completion time and the delivery of a quality product. In an attempt to address this issue the Design-Build (D&B) project delivery system was initiated primarily to overcome the shortcomings of the traditional procurement strategies. Although, traditionally D&B delivery system was aimed to greatly enhance client‘s benefits, this has not significantly been achieved. It lacks clear benefits realization management process to deliver the planned client‘s benefits. In particular, the Transaction Costs (TCs) incurred at the post-contract phase (PTCs) through D&B system has been the subject of criticism, wherein it has been unable to achieve the expected resounding success of a total shift away from the issues attributed to the traditional systems. This research aims to establish the importance of leveraging on D&B project team-competency and commitment structured within a strategic Benefits Realization Management framework to optimize client‘s benefits in terms of minimizing PTCs. The focus is on the aspect of competencies of key project participants and their project team commitment with respect to minimizing TCs that is structured within a Benefits Realization Management (BRM) practice. Questionnaire survey data was obtained from 231 respondents out of 357 administered questionnaires to G7 contractors registered under CIDB Malaysia that was based on a systematic sampling of the existing CIDB contractor database. The partial least squares structural equation modeling (PLS-SEM) technique was used to test the relationships being hypothesized and to validate and confirm the developed Competency Driven Benefits Realization Model (CD-BREM). Exploratory preliminary research findings reveal that post-contract TCs for D&B projects range from 3.5% to 13.5% of the project value. The primary research findings reveal that D&B team commitment has partial mediating effect between team competency and post-contract TCs. Whilst, BRM was found to have a partial mediating effect between team competency and post-contract TCs and no moderating effect as initially hypothesized. In general the research findings indicate that team competency, commitment and BRM have significant positive influences on post-contract TCs. This research provides a multi-dimensional perspective of the D&B project benefits realization concept and has the potential to address the issue of minimizing PTCs, which is seen as a social waste of wealth. Using CD-BREM it is possible to identify key human factors that can contribute to high project performance that also serves as an enabling mechanism for realizing the full potential of the D&B method for delivering successful projects. This research is timely to help reverse the trend of poor performance within the construction industry as a whole. Further work on the implementation of this CD-BREM model on construction projects and the consideration of including additional independent variables in the research theoretical framework can be explored to strengthen the credibility of the outcome of this research which is aimed at minimizing PTCs

Organizational knowledge transfer through creation, mobilization and diffusion: A case analysis of InTouch within Schlumberger

There is a paucity of theory for the effective management of knowledge transfer within large organisations. Practitioners continue to rely upon ‘experimental’ approaches to address the problem. This research attempts to reduce the gap between theory and application, thereby improving conceptual clarity for the transfer of knowledge. The paper, through an in-depth case analysis conducted within Schlumberger, studies the adoption of an intranet-based knowledge management (KM) system (called InTouch) to support, strategically align and transfer knowledge resources. The investigation was undertaken through the adoption of a robust methodological approach (abductive strategy) incorporating the role of technology as an enabler of knowledge management application. Consequently, the study addressed the important question of translating theoretical benefits of KM into practical reality. The research formulates a set of theoretical propositions which are seen as key to the development of an effective knowledge based infrastructure. The findings identify 30 generic attributes that are essential to the creation, mobilisation and diffusion of organisational knowledge. The research makes a significant contribution to identifying a theoretical and empirically based agenda for successful intranet-based KM which will be of benefit to both the academic and practitioner communities. The paper also highlights and proposes important areas for further research

USING WIKI AS A CORPORATE KNOWLEDGE SHARING SYSTEM

The business world is changing at a fast pace. The multinationals, the relocation of the production centers, the virtual integration trend of companies, the ubiquitous text, audio and video communication channels and devices, the overwhelming amounts of information, the power of the new consumer, are all signs of these changes. The economy is switching from a physical resources oriented, to an information and knowledge oriented one. The most important resource a company has becomes the human resource, the people of the organization, with the information and knowledge they possess and use to deal with the everyday challenges. Beginning with getting an insight into the concepts of information and knowledge, the purpose of this paper is to evaluate the benefits of a Wiki as a collaborative knowledge sharing platform, able to harness the collective knowledge of a company in the highly competitive today’s knowledge economy.wiki; social networks; collaborative knowledge network; collective knowledge; web 2.0 technologies

Investigating knowledge management factors affecting Chinese ICT firms performance: An integrated KM framework

This is an Author's Accepted Manuscript of an article published in the Journal of Information Systems Management, 28(1), 19 - 29, 2011, copyright Taylor & Francis, available online at: http://www.tandfonline.com/10.1080/10580530.2011.536107.This article sets out to investigate the critical factors of Knowledge Management (KM) which are considered to have an impact on the performance of Chinese information and communication technology (ICT) firms. This study confirms that the cultural environment of an enterprise is central to its success in the context of China. It shows that a collaborated, trusted, and learning environment within ICT firms will have a positive impact on their KM performance

Information Outlook, June 1997

Volume 1, Issue 6https://scholarworks.sjsu.edu/sla_io_1997/1005/thumbnail.jp

New innovation management paradigms in the knowledge-driven economy

The growing importance of knowledge as a production factor and as a determinant of innovation can be explained by the continuous accumulation of technical knowledge over time. Innovation Management Techniques (IMTs) are critical to support the process of innovation in firms and help them in a systematic way to meet new market challenges

An Effective Knowledge Management Environment Based on Knowledge Grid in Business Organizations

Ongoing transition of most of business enterprises to knowledge-based ones is a watershed event in the evolution of the global knowledge economies. This transition marks a paradigmatic shift from energy- based economies with traditional factors of production to information-based economies based upon knowledge assets. Accordingly, the objective of this paper is to develop a theoretical and pragmatic architecture of knowledge management system based on Knowledge Grid for better implementing knowledge management (KM) in business organizations to facilitate their vision of sustainable growth and development. This paper objectively analyzes the environmental problems that most of those enterprises, especially those knowledge-based ones have to face up in such a distributed, increasingly changing environment. Also the critical situations of knowledge management in those business organizations are outlined. Then a new theory about knowledge management, namely, knowledge systems engineering in introduced, which paves the way for better understanding knowledge management and lays the groundwork for constructing a more valid architecture of knowledge management system. And a new architecture of knowledge management system based on knowledge grid is proposed to solve those problems mentioned above, which may provide not only a friendly user interface for end-users to easily access and manage many kinds of Web resources but also a platform for those business organizations to successfully implementing knowledge management