A Review on Information Accessing Systems Based on Fuzzy Linguistic Modelling

This paper presents a survey of some fuzzy linguistic information access systems. The review shows information retrieval systems, filtering systems, recommender systems, and web quality evaluation tools, which are based on tools of fuzzy linguistic modelling. The fuzzy linguistic modelling allows us to represent and manage the subjectivity, vagueness and imprecision that is intrinsic and characteristic of the processes of information searching, and, in such a way, the developed systems allow users the access to quality information in a flexible and user-adapted way.European Union (EU) TIN2007-61079 PET2007-0460Ministry of Public Works 90/07Excellence Andalusian Project TIC529

Evaluating student-internship fit by using fuzzy linguistic terms and a fuzzy OWA operator

© 20xx IEEE. Personal use of this material is permitted. Permission from IEEE must be obtained for all other uses, in any current or future media, including reprinting /republishing this material for advertising or promotional purposes, creating new collective works, for resale or redistribution to servers or lists, or reuse of any copyrighted component of this work in other worksPersonnel selection is a well-known problem that is made difficult by incomplete and imprecise information about candidate and position compatibility. This paper shows how positions, which satisfy candidate’s interests, can be identified with fuzzy linguistic terms and a fuzzy OWA operator. A set of relevant positions aligned with a student’s interests is selected using this approach. The mplementation of the proposed method is illustrated using a numerical example in a business application.Postprint (author's final draft

Knowledge aggregation in people recommender systems : matching skills to tasks

People recommender systems (PRS) are a special type of RS. They are often adopted to identify people capable of performing a task. Recommending people poses several challenges not exhibited in traditional RS. Elements such as availability, overload, unresponsiveness, and bad recommendations can have adverse effects. This thesis explores how people’s preferences can be elicited for single-event matchmaking under uncertainty and how to align them with appropriate tasks. Different methodologies are introduced to profile people, each based on the nature of the information from which it was obtained. These methodologies are developed into three use cases to illustrate the challenges of PRS and the steps taken to address them. Each one emphasizes the priorities of the matching process and the constraints under which these recommendations are made. First, multi-criteria profiles are derived completely from heterogeneous sources in an implicit manner characterizing users from multiple perspectives and multi-dimensional points-of-view without influence from the user. The profiles are introduced to the conference reviewer assignment problem. Attention is given to distribute people across items in order reduce potential overloading of a person, and neglect or rejection of a task. Second, people’s areas of interest are inferred from their resumes and expressed in terms of their uncertainty avoiding explicit elicitation from an individual or outsider. The profile is applied to a personnel selection problem where emphasis is placed on the preferences of the candidate leading to an asymmetric matching process. Third, profiles are created by integrating implicit information and explicitly stated attributes. A model is developed to classify citizens according to their lifestyles which maintains the original information in the data set throughout the cluster formation. These use cases serve as pilot tests for generalization to real-life implementations. Areas for future application are discussed from new perspectives.Els sistemes de recomanació de persones (PRS) són un tipus especial de sistemes recomanadors (RS). Sovint s’utilitzen per identificar persones per a realitzar una tasca. La recomanació de persones comporta diversos reptes no exposats en la RS tradicional. Elements com la disponibilitat, la sobrecàrrega, la falta de resposta i les recomanacions incorrectes poden tenir efectes adversos. En aquesta tesi s'explora com es poden obtenir les preferències dels usuaris per a la definició d'assignacions sota incertesa i com aquestes assignacions es poden alinear amb tasques definides. S'introdueixen diferents metodologies per definir el perfil d’usuaris, cadascun en funció de la naturalesa de la informació necessària. Aquestes metodologies es desenvolupen i s’apliquen en tres casos d’ús per il·lustrar els reptes dels PRS i els passos realitzats per abordar-los. Cadascun destaca les prioritats del procés, l’encaix de les recomanacions i les seves limitacions. En el primer cas, els perfils es deriven de variables heterogènies de manera implícita per tal de caracteritzar als usuaris des de múltiples perspectives i punts de vista multidimensionals sense la influència explícita de l’usuari. Això s’aplica al problema d'assignació d’avaluadors per a articles de conferències. Es presta especial atenció al fet de distribuir els avaluadors entre articles per tal de reduir la sobrecàrrega potencial d'una persona i el neguit o el rebuig a la tasca. En el segon cas, les àrees d’interès per a caracteritzar les persones es dedueixen dels seus currículums i s’expressen en termes d’incertesa evitant que els interessos es demanin explícitament a les persones. El sistema s'aplica a un problema de selecció de personal on es posa èmfasi en les preferències del candidat que condueixen a un procés d’encaix asimètric. En el tercer cas, els perfils dels usuaris es defineixen integrant informació implícita i atributs indicats explícitament. Es desenvolupa un model per classificar els ciutadans segons els seus estils de vida que manté la informació original del conjunt de dades del clúster al que ell pertany. Finalment, s’analitzen aquests casos com a proves pilot per generalitzar implementacions en futurs casos reals. Es discuteixen les àrees d'aplicació futures i noves perspectives.Postprint (published version

SINVLIO: using semantics and fuzzy logic to provide individual investment portfolio recommendations

Portfolio selection addresses the problem of how to diversify investments in the most efficient and profitable way possible. Portfolio selection is a field of study that has been broached from several perspectives, including, among others, recommender systems. This paper presents SINVLIO (Semantic INVestment portfoLIO), a tool based on semantic technologies and fuzzy logic techniques that recommends investments grounded in both psychological aspects of the investor and traditional financial parameters of the investments. The results are very encouraging and reveal that SINVLIO makes good recommendations, according to the high degree of agreement between SINVLIO and expert recommendationsThis work is supported by the Spanish Ministry of Industry, Tourism, and Commerce under the projects SONAR2 (TSI-020100-2008-665) and the Spanish Ministry of Science and Innovation under the project “FINANCIAL LINKED OPEN DATA REASONING AND MANAGEMENT FOR WEB SCIENCE” (TIN2011-27405).Publicad

Knowledge aggregation in people recommender systems : matching skills to tasks

People recommender systems (PRS) are a special type of RS. They are often adopted to identify people capable of performing a task. Recommending people poses several challenges not exhibited in traditional RS. Elements such as availability, overload, unresponsiveness, and bad recommendations can have adverse effects. This thesis explores how people’s preferences can be elicited for single-event matchmaking under uncertainty and how to align them with appropriate tasks. Different methodologies are introduced to profile people, each based on the nature of the information from which it was obtained. These methodologies are developed into three use cases to illustrate the challenges of PRS and the steps taken to address them. Each one emphasizes the priorities of the matching process and the constraints under which these recommendations are made. First, multi-criteria profiles are derived completely from heterogeneous sources in an implicit manner characterizing users from multiple perspectives and multi-dimensional points-of-view without influence from the user. The profiles are introduced to the conference reviewer assignment problem. Attention is given to distribute people across items in order reduce potential overloading of a person, and neglect or rejection of a task. Second, people’s areas of interest are inferred from their resumes and expressed in terms of their uncertainty avoiding explicit elicitation from an individual or outsider. The profile is applied to a personnel selection problem where emphasis is placed on the preferences of the candidate leading to an asymmetric matching process. Third, profiles are created by integrating implicit information and explicitly stated attributes. A model is developed to classify citizens according to their lifestyles which maintains the original information in the data set throughout the cluster formation. These use cases serve as pilot tests for generalization to real-life implementations. Areas for future application are discussed from new perspectives.Els sistemes de recomanació de persones (PRS) són un tipus especial de sistemes recomanadors (RS). Sovint s’utilitzen per identificar persones per a realitzar una tasca. La recomanació de persones comporta diversos reptes no exposats en la RS tradicional. Elements com la disponibilitat, la sobrecàrrega, la falta de resposta i les recomanacions incorrectes poden tenir efectes adversos. En aquesta tesi s'explora com es poden obtenir les preferències dels usuaris per a la definició d'assignacions sota incertesa i com aquestes assignacions es poden alinear amb tasques definides. S'introdueixen diferents metodologies per definir el perfil d’usuaris, cadascun en funció de la naturalesa de la informació necessària. Aquestes metodologies es desenvolupen i s’apliquen en tres casos d’ús per il·lustrar els reptes dels PRS i els passos realitzats per abordar-los. Cadascun destaca les prioritats del procés, l’encaix de les recomanacions i les seves limitacions. En el primer cas, els perfils es deriven de variables heterogènies de manera implícita per tal de caracteritzar als usuaris des de múltiples perspectives i punts de vista multidimensionals sense la influència explícita de l’usuari. Això s’aplica al problema d'assignació d’avaluadors per a articles de conferències. Es presta especial atenció al fet de distribuir els avaluadors entre articles per tal de reduir la sobrecàrrega potencial d'una persona i el neguit o el rebuig a la tasca. En el segon cas, les àrees d’interès per a caracteritzar les persones es dedueixen dels seus currículums i s’expressen en termes d’incertesa evitant que els interessos es demanin explícitament a les persones. El sistema s'aplica a un problema de selecció de personal on es posa èmfasi en les preferències del candidat que condueixen a un procés d’encaix asimètric. En el tercer cas, els perfils dels usuaris es defineixen integrant informació implícita i atributs indicats explícitament. Es desenvolupa un model per classificar els ciutadans segons els seus estils de vida que manté la informació original del conjunt de dades del clúster al que ell pertany. Finalment, s’analitzen aquests casos com a proves pilot per generalitzar implementacions en futurs casos reals. Es discuteixen les àrees d'aplicació futures i noves perspectives

A finder and representation system for knowledge carriers based on granular computing

In one of his publications Aristotle states ”All human beings by their nature desire to know” [Kraut 1991]. This desire is initiated the day we are born and accompanies us for the rest of our life. While at a young age our parents serve as one of the principle sources for knowledge, this changes over the course of time. Technological advances and particularly the introduction of the Internet, have given us new possibilities to share and access knowledge from almost anywhere at any given time. Being able to access and share large collections of written down knowledge is only one part of the equation. Just as important is the internalization of it, which in many cases can prove to be difficult to accomplish. Hence, being able to request assistance from someone who holds the necessary knowledge is of great importance, as it can positively stimulate the internalization procedure. However, digitalization does not only provide a larger pool of knowledge sources to choose from but also more people that can be potentially activated, in a bid to receive personalized assistance with a given problem statement or question. While this is beneficial, it imposes the issue that it is hard to keep track of who knows what. For this task so-called Expert Finder Systems have been introduced, which are designed to identify and suggest the most suited candidates to provide assistance. Throughout this Ph.D. thesis a novel type of Expert Finder System will be introduced that is capable of capturing the knowledge users within a community hold, from explicit and implicit data sources. This is accomplished with the use of granular computing, natural language processing and a set of metrics that have been introduced to measure and compare the suitability of candidates. Furthermore, are the knowledge requirements of a problem statement or question being assessed, in order to ensure that only the most suited candidates are being recommended to provide assistance

Development of Context-Aware Recommenders of Sequences of Touristic Activities

En els últims anys, els sistemes de recomanació s'han fet omnipresents a la xarxa. Molts serveis web, inclosa la transmissió de pel·lícules, la cerca web i el comerç electrònic, utilitzen sistemes de recomanació per facilitar la presa de decisions. El turisme és una indústria molt representada a la xarxa. Hi ha diversos serveis web (e.g. TripAdvisor, Yelp) que es beneficien de la integració de sistemes recomanadors per ajudar els turistes a explorar destinacions turístiques. Això ha augmentat la investigació centrada en la millora dels recomanadors turístics per resoldre els principals problemes als quals s'enfronten. Aquesta tesi proposa nous algorismes per a sistemes recomanadors turístics que aprenen les preferències dels turistes a partir dels seus missatges a les xarxes socials per suggerir una seqüència d'activitats turístiques que s'ajustin a diversos contextes i incloguin activitats afins. Per aconseguir-ho, proposem mètodes per identificar els turistes a partir de les seves publicacions a Twitter, identificant les activitats experimentades en aquestes publicacions i perfilant turistes similars en funció dels seus interessos, informació contextual i períodes d'activitat. Aleshores, els perfils d'usuari es combinen amb un algorisme de mineria de regles d'associació per capturar relacions implícites entre els punts d'interès de cada perfil. Finalment, es fa un rànquing de regles i un procés de selecció d'un conjunt d'activitats recomanables. Es va avaluar la precisió de les recomanacions i l'efecte del perfil d'usuari. A més, ordenem el conjunt d'activitats mitjançant un algorisme multi-objectiu per enriquir l'experiència turística. També realitzem una segona fase d'anàlisi dels fluxos turístics a les destinacions que és beneficiós per a les organitzacions de gestió de destinacions, que volen entendre la mobilitat turística. En general, els mètodes i algorismes proposats en aquesta tesi es mostren útils en diversos aspectes dels sistemes de recomanació turística.En los últimos años, los sistemas de recomendación se han vuelto omnipresentes en la web. Muchos servicios web, incluida la transmisión de películas, la búsqueda en la web y el comercio electrónico, utilizan sistemas de recomendación para ayudar a la toma de decisiones. El turismo es una industria altament representada en la web. Hay varios servicios web (e.g. TripAdvisor, Yelp) que se benefician de la inclusión de sistemas recomendadores para ayudar a los turistas a explorar destinos turísticos. Esto ha aumentado la investigación centrada en mejorar los recomendadores turísticos y resolver los principales problemas a los que se enfrentan. Esta tesis propone nuevos algoritmos para sistemas recomendadores turísticos que aprenden las preferencias de los turistas a partir de sus mensajes en redes sociales para sugerir una secuencia de actividades turísticas que se alinean con diversos contextos e incluyen actividades afines. Para lograr esto, proponemos métodos para identificar a los turistas a partir de sus publicaciones en Twitter, identificar las actividades experimentadas en estas publicaciones y perfilar turistas similares en función de sus intereses, contexto información y periodos de actividad. Luego, los perfiles de usuario se combinan con un algoritmo de minería de reglas de asociación para capturar relaciones entre los puntos de interés que aparecen en cada perfil. Finalmente, un proceso de clasificación de reglas y selección de actividades produce un conjunto de actividades recomendables. Se evaluó la precisión de las recomendaciones y el efecto de la elaboración de perfiles de usuario. Ordenamos además el conjunto de actividades utilizando un algoritmo multi-objetivo para enriquecer la experiencia turística. También llevamos a cabo un análisis de los flujos turísticos en los destinos, lo que es beneficioso para las organizaciones de gestión de destinos, que buscan entender la movilidad turística. En general, los métodos y algoritmos propuestos en esta tesis se muestran útiles en varios aspectos de los sistemas de recomendación turística.In recent years, recommender systems have become ubiquitous on the web. Many web services, including movie streaming, web search and e-commerce, use recommender systems to aid human decision-making. Tourism is one industry that is highly represented on the web. There are several web services (e.g. TripAdvisor, Yelp) that benefit from integrating recommender systems to aid tourists in exploring tourism destinations. This has increased research focused on improving tourism recommender systems and solving the main issues they face. This thesis proposes new algorithms for tourism recommender systems that learn tourist preferences from their social media data to suggest a sequence of touristic activities that align with various contexts and include affine activities. To accomplish this, we propose methods for identifying tourists from their frequent Twitter posts, identifying the activities experienced in these posts, and profiling similar tourists based on their interests, contextual information, and activity periods. User profiles are then combined with an association rule mining algorithm for capturing implicit relationships between points of interest apparent in each profile. Finally, a rule ranking and activity selection process produces a set of recommendable activities. The recommendations were evaluated for accuracy and the effect of user profiling. We further order the set of activities using a multi-objective algorithm to enrich the tourist experience. We also carry out a second-stage analysis of tourist flows at destinations which is beneficial to destination management organisations seeking to understand tourist mobility. Overall, the methods and algorithms proposed in this thesis are shown to be useful in various aspects of tourism recommender systems

Optimizing E-Management Using Web Data Mining

Today, one of the biggest challenges that E-management systems face is the explosive growth of operating data and to use this data to enhance services. Web usage mining has emerged as an important technique to provide useful management information from user's Web data. One of the areas where such information is needed is the Web-based academic digital libraries. A digital library (D-library) is an information resource system to store resources in digital format and provide access to users through the network. Academic libraries offer a huge amount of information resources, these information resources overwhelm students and makes it difficult for them to access to relevant information. Proposed solutions to alleviate this issue emphasize the need to build Web recommender systems that make it possible to offer each student with a list of resources that they would be interested in. Collaborative filtering is the most successful technique used to offer recommendations to users. Collaborative filtering provides recommendations according to the user relevance feedback that tells the system their preferences. Most recent work on D-library recommender systems uses explicit feedback. Explicit feedback requires students to rate resources which make the recommendation process not realistic because few students are willing to provide their interests explicitly. Thus, collaborative filtering suffers from “data sparsity” problem. In response to this problem, the study proposed a Web usage mining framework to alleviate the sparsity problem. The framework incorporates clustering mining technique and usage data in the recommendation process. Students perform different actions on D-library, in this study five different actions are identified, including printing, downloading, bookmarking, reading, and viewing the abstract. These actions provide the system with large quantities of implicit feedback data. The proposed framework also utilizes clustering data mining approach to reduce the sparsity problem. Furthermore, generating recommendations based on clusters produce better results because students belonging to the same cluster usually have similar interests. The proposed framework is divided into two main components: off-line and online components. The off-line component is comprised of two stages: data pre-processing and the derivation of student clusters. The online component is comprised of two stages: building student's profile and generating recommendations. The second stage consists of three steps, in the first step the target student profile is classified to the closest cluster profile using the cosine similarity measure. In the second phase, the Pearson correlation coefficient method is used to select the most similar students to the target student from the chosen cluster to serve as a source of prediction. Finally, a top-list of resources is presented. Using the Book-Crossing dataset the effectiveness of the proposed framework was evaluated based on sparsity level, and Mean Absolute Error (MAE) regarding accuracy. The proposed framework reduced the sparsity level between (0.07% and 26.71%) in the sub-matrices, whereas the sparsity level is between 99.79% and 78.81% using the proposed framework, and 99.86% (for the original matrix) before applying the proposed framework. The experimental results indicated that by using the proposed framework the performance is as much as 13.12% better than clustering-only explicit feedback data, and 21.14% better than the standard K Nearest Neighbours method. The overall results show that the proposed framework can alleviate the Sparsity problem resulting in improving the accuracy of the recommendations