The relation between prior knowledge and students' collaborative discovery learning processes

In this study we investigate how prior knowledge influences knowledge development during collaborative discovery learning. Fifteen dyads of students (pre-university education, 15-16 years old) worked on a discovery learning task in the physics field of kinematics. The (face-to-face) communication between students was recorded and the interaction with the environment was logged. Based on students' individual judgments of the truth-value and testability of a series of domain-specific propositions, a detailed description of the knowledge configuration for each dyad was created before they entered the learning environment. Qualitative analyses of two dialogues illustrated that prior knowledge influences the discovery learning processes, and knowledge development in a pair of students. Assessments of student and dyad definitional (domain-specific) knowledge, generic (mathematical and graph) knowledge, and generic (discovery) skills were related to the students' dialogue in different discovery learning processes. Results show that a high level of definitional prior knowledge is positively related to the proportion of communication regarding the interpretation of results. Heterogeneity with respect to generic prior knowledge was positively related to the number of utterances made in the discovery process categories hypotheses generation and experimentation. Results of the qualitative analyses indicated that collaboration between extremely heterogeneous dyads is difficult when the high achiever is not willing to scaffold information and work in the low achiever's zone of proximal development

Analyzing collaborative learning processes automatically

In this article we describe the emerging area of text classification research focused on the problem of collaborative learning process analysis both from a broad perspective and more specifically in terms of a publicly available tool set called TagHelper tools. Analyzing the variety of pedagogically valuable facets of learners’ interactions is a time consuming and effortful process. Improving automated analyses of such highly valued processes of collaborative learning by adapting and applying recent text classification technologies would make it a less arduous task to obtain insights from corpus data. This endeavor also holds the potential for enabling substantially improved on-line instruction both by providing teachers and facilitators with reports about the groups they are moderating and by triggering context sensitive collaborative learning support on an as-needed basis. In this article, we report on an interdisciplinary research project, which has been investigating the effectiveness of applying text classification technology to a large CSCL corpus that has been analyzed by human coders using a theory-based multidimensional coding scheme. We report promising results and include an in-depth discussion of important issues such as reliability, validity, and efficiency that should be considered when deciding on the appropriateness of adopting a new technology such as TagHelper tools. One major technical contribution of this work is a demonstration that an important piece of the work towards making text classification technology effective for this purpose is designing and building linguistic pattern detectors, otherwise known as features, that can be extracted reliably from texts and that have high predictive power for the categories of discourse actions that the CSCL community is interested in

Automatic prediction of consistency among team members' understanding of group decisions in meetings

Occasionally, participants in a meeting can leave with different understandings of what had been discussed. For meetings that require immediate response (such as disaster response planning), the participants must share a common understanding of the decisions reached by the group to ensure successful execution of their mission. In such domains, inconsistency among individuals' understanding of the meeting results would be detrimental, as this can potentially degrade group performance. Thus, detecting the occurrence of inconsistencies in understanding among meeting participants is a desired capability for an intelligent system that would monitor meetings and provide feedback to spur stronger group understanding. In this paper, we seek to predict the consistency among team members' understanding of group decisions. We use self-reported summaries as a representative measure for team members' understanding following meetings, and present a computational model that uses a set of verbal and nonverbal features from natural dialogue. This model focuses on the conversational dynamics between the participants, rather than on what is being discussed. We apply our model to a real-world conversational dataset and show that its features can predict group consistency with greater accuracy than conventional dialogue features. We also show that the combination of verbal and nonverbal features in multimodal fusion improves several performance metrics, and that our results are consistent across different meeting phases.National Science Foundation (U.S.). Graduate Research Fellowship Program (2012150705

Incorporating a User Model to Improve Detection of Unhelpful Robot Answers

Dialogues with robots frequently exhibit social dialogue acts such as greeting, thanks, and goodbye. This opens the opportunity of using these dialogue acts for dialogue management, in particular for detecting misunderstandings. Our corpus analysis shows that the social dialogue acts have different scopes of their associations with the discourse features within the dialogue: greeting in the user’s first turn is associated with such distant, or global, features as the likelihood of having questions answered, persistence, and ending with bye. The user’s thanks turn, on the other hand, is strongly associated with the helpfulness of the preceding robot’s answer. We therefore interpret the greeting as a component of a user model that can provide information about the user’s traits and be associated with discourse features at various stages of the dialogue. We conduct a detailed analysis of the user’s thanking behavior and demonstrate that user’s thanks can be used in the detection of unhelpful robot’s answers. Incorporating the greeting information further improves the detection. We discuss possible applications of this work for human-robot dialogue management.

Fluency in dialogue: Turn‐taking behavior shapes perceived fluency in native and nonnative speech

Fluency is an important part of research on second language learning, but most research on language proficiency typically has not included oral fluency as part of interaction, even though natural communication usually occurs in conversations. The present study considered aspects of turn-taking behavior as part of the construct of fluency and investigated whether these aspects differentially influence perceived fluency ratings of native and non-native speech. Results from two experiments using acoustically manipulated speech showed that, in native speech, too ‘eager’ (interrupting a question with a fast answer) and too ‘reluctant’ answers (answering slowly after a long turn gap) negatively affected fluency ratings. However, in non-native speech, only too ‘reluctant’ answers led to lower fluency ratings. Thus, we demonstrate that acoustic properties of dialogue are perceived as part of fluency. By adding to our current understanding of dialogue fluency, these lab-based findings carry implications for language teaching and assessmen

Future Search Conferencing

To enlist commitment, organizations depend on a clear and powerful image of the future. Future Search conferencing has emerged as a system-wide strategic planning tool enabling diverse and potentially conflicting groups to find common ground for constructive action

Quantifying mutual-understanding in dialogue

PhDThere are two components of communication that provide a natural index of mutual-understanding in dialogue. The first is Repair; the ways in which people detect and deal with problems with understanding. The second is Ellipsis/Anaphora; the use of expressions that depend directly on the accessibility of the local context for their interpretation. This thesis explores the use of these two phenomena in systematic comparative analyses of human-human dialogue under different task and media conditions. In order to do this it is necessary to a) develop reliable, valid protocols for coding the different Repair and Ellipsis/Anaphora phenomena b) establish their baseline patterns of distribution in conversation and c) model their basic statistical inter-relationships and their predictive value. Two new protocols for coding Repair and Ellipsis/Anaphora phenomena are presented and applied to two dialogue corpora, one of ordinary 'everyday' conversations and one of task-oriented dialogues. These data illustrate that there are significant differences in how understanding is created and negotiated across conditions. Repair is shown to be a ubiquitous feature in all dialogue. The goals of the speaker directly affect the type of Repair used. Giving instructions leads to a higher rate of self-editing; following instructions increases corrections and requests for clarification. Medium and familiarity also influence Repair; when eye contact is not possible there are a greater number of repeats and clarifications. Anaphora are used less frequently in task-oriented dialogue whereas types of Ellipsis increase. The use of Elliptical phrases that check, confirm or acknowledge is higher when there is no eye contact. Familiar pairs use more elliptical expressions, especially endophora and elliptical questions. Following instructions leads to greater use of elliptical (non-sentential) phrases. Medium, task and social norms all have a measureable effect on the components of dialogue that underpin mutual-understanding

“Get the Mexican”: Attending to the Moral Work of Teaching in Fraught Times

This article details a four-faceted approach we developed to help structure discourse about topics in partisan arenas, many of which intersect with issues of equity and social justice. The article’s narrative centers on challenging and emotionally charged discussions that unfolded in a classroom management class in our teacher preparation program on November 9, 2016, the day following the election of Donald Trump. We offer the approach, which centers on addressing cognitive biases common in partisan discourse, as a robust, straightforward, and nontechnocratic way to help teachers (both teacher preparation instructors and teachers of children) mediate partisan discussions among their students and to help them situate their personal beliefs within a professional context. When practiced well, the approach invites discussants to engage fully and authentically with ideas even when discourse threatens to become fractious and can help students who may disagree actually hear one another, consider one another’s ideas, and make decisions not as bitterly divided partisans but as members of complex, multifaceted, multicultural communities

COMPUTATIONAL ANALYSIS OF KNOWLEDGE SHARING IN COLLABORATIVE DISTANCE LEARNING

The rapid advance of distance learning and networking technology has enabled universities and corporations to reach out and educate students across time and space barriers. This technology supports structured, on-line learning activities, and provides facilities for assessment and collaboration. Structured collaboration, in the classroom, has proven itself a successful and uniquely powerful learning method. Online collaborative learners, however, do not enjoy the same benefits as face-to-face learners because the technology provides no guidance or direction during online discussion sessions. Integrating intelligent facilitation agents into collaborative distance learning environments may help bring the benefits of the supportive classroom closer to distance learners.In this dissertation, I describe a new approach to analyzing and supporting online peer interaction. The approach applies Hidden Markov Models, and Multidimensional Scaling with a threshold-based clustering method, to analyze and assess sequences of coded on-line student interaction. These analysis techniques were used to train a system to dynamically recognize when and why students may be experiencing breakdowns while sharing knowledge and learning from each other. I focus on knowledge sharing interaction because students bring a great deal of specialized knowledge and experiences to the group, and how they share and assimilate this knowledge shapes the collaboration and learning processes. The results of this research could be used to dynamically inform and assist an intelligent instructional agent in facilitating knowledge sharing interaction, and helping to improve the quality of online learning interaction