Software Support for Discourse-Based Textual Information Analysis: A Systematic Literature Review and Software Guidelines in Practice

[Abstract] The intrinsic characteristics of humanities research require technological support and software assistance that also necessarily goes through the analysis of textual narratives. When these narratives become increasingly complex, pragmatics analysis (i.e., at discourse or argumentation levels) assisted by software is a great ally in the digital humanities. In recent years, solutions have been developed from the information visualization domain to support discourse analysis or argumentation analysis of textual sources via software, with applications in political speeches, debates, online forums, but also in written narratives, literature or historical sources. This paper presents a wide and interdisciplinary systematic literature review (SLR), both in software-related areas and humanities areas, on the information visualization and the software solutions adopted to support pragmatics textual analysis. As a result of this review, this paper detects weaknesses in existing works on the field, especially related to solutions’ availability, pragmatic framework dependence and lack of information sharing and reuse software mechanisms. The paper also provides some software guidelines for improving the detected weaknesses, exemplifying some guidelines in practice through their implementation in a new web tool, Viscourse. Viscourse is conceived as a complementary tool to assist textual analysis and to facilitate the reuse of informational pieces from discourse and argumentation text analysis tasks.Ministerio de Economía, Industria y Competitividad; FJCI-2016-6 28032Ministerio de Ciencia, Innovación y Universidades; RTI2018-093336-B-C2

Online Deliberation: Design, Research, and Practice

Can new technology enhance purpose-driven, democratic dialogue in groups, governments, and societies? Online Deliberation: Design, Research, and Practice is the first book that attempts to sample the full range of work on online deliberation, forging new connections between academic research, technology designers, and practitioners. Since some of the most exciting innovations have occurred outside of traditional institutions, and those involved have often worked in relative isolation from each other, work in this growing field has often failed to reflect the full set of perspectives on online deliberation. This volume is aimed at those working at the crossroads of information/communication technology and social science, and documents early findings in, and perspectives on, this new field by many of its pioneers. CONTENTS: Introduction: The Blossoming Field of Online Deliberation (Todd Davies, pp. 1-19) Part I - Prospects for Online Civic Engagement Chapter 1: Virtual Public Consultation: Prospects for Internet Deliberative Democracy (James S. Fishkin, pp. 23-35) Chapter 2: Citizens Deliberating Online: Theory and Some Evidence (Vincent Price, pp. 37-58) Chapter 3: Can Online Deliberation Improve Politics? Scientific Foundations for Success (Arthur Lupia, pp. 59-69) Chapter 4: Deliberative Democracy, Online Discussion, and Project PICOLA (Public Informed Citizen Online Assembly) (Robert Cavalier with Miso Kim and Zachary Sam Zaiss, pp. 71-79) Part II - Online Dialogue in the Wild Chapter 5: Friends, Foes, and Fringe: Norms and Structure in Political Discussion Networks (John Kelly, Danyel Fisher, and Marc Smith, pp. 83-93) Chapter 6: Searching the Net for Differences of Opinion (Warren Sack, John Kelly, and Michael Dale, pp. 95-104) Chapter 7: Happy Accidents: Deliberation and Online Exposure to Opposing Views (Azi Lev-On and Bernard Manin, pp. 105-122) Chapter 8: Rethinking Local Conversations on the Web (Sameer Ahuja, Manuel Pérez-Quiñones, and Andrea Kavanaugh, pp. 123-129) Part III - Online Public Consultation Chapter 9: Deliberation in E-Rulemaking? The Problem of Mass Participation (David Schlosberg, Steve Zavestoski, and Stuart Shulman, pp. 133-148) Chapter 10: Turning GOLD into EPG: Lessons from Low-Tech Democratic Experimentalism for Electronic Rulemaking and Other Ventures in Cyberdemocracy (Peter M. Shane, pp. 149-162) Chapter 11: Baudrillard and the Virtual Cow: Simulation Games and Citizen Participation (Hélène Michel and Dominique Kreziak, pp. 163-166) Chapter 12: Using Web-Based Group Support Systems to Enhance Procedural Fairness in Administrative Decision Making in South Africa (Hossana Twinomurinzi and Jackie Phahlamohlaka, pp. 167-169) Chapter 13: Citizen Participation Is Critical: An Example from Sweden (Tomas Ohlin, pp. 171-173) Part IV - Online Deliberation in Organizations Chapter 14: Online Deliberation in the Government of Canada: Organizing the Back Office (Elisabeth Richard, pp. 177-191) Chapter 15: Political Action and Organization Building: An Internet-Based Engagement Model (Mark Cooper, pp. 193-202) Chapter 16: Wiki Collaboration Within Political Parties: Benefits and Challenges (Kate Raynes-Goldie and David Fono, pp. 203-205) Chapter 17: Debian’s Democracy (Gunnar Ristroph, pp. 207-211) Chapter 18: Software Support for Face-to-Face Parliamentary Procedure (Dana Dahlstrom and Bayle Shanks, pp. 213-220) Part V - Online Facilitation Chapter 19: Deliberation on the Net: Lessons from a Field Experiment (June Woong Rhee and Eun-mee Kim, pp. 223-232) Chapter 20: The Role of the Moderator: Problems and Possibilities for Government-Run Online Discussion Forums (Scott Wright, pp. 233-242) Chapter 21: Silencing the Clatter: Removing Anonymity from a Corporate Online Community (Gilly Leshed, pp. 243-251) Chapter 22: Facilitation and Inclusive Deliberation (Matthias Trénel, pp. 253-257) Chapter 23: Rethinking the ‘Informed’ Participant: Precautions and Recommendations for the Design of Online Deliberation (Kevin S. Ramsey and Matthew W. Wilson, pp. 259-267) Chapter 24: PerlNomic: Rule Making and Enforcement in Digital Shared Spaces (Mark E. Phair and Adam Bliss, pp. 269-271) Part VI - Design of Deliberation Tools Chapter 25: An Online Environment for Democratic Deliberation: Motivations, Principles, and Design (Todd Davies, Brendan O’Connor, Alex Cochran, Jonathan J. Effrat, Andrew Parker, Benjamin Newman, and Aaron Tam, pp. 275-292) Chapter 26: Online Civic Deliberation with E-Liberate (Douglas Schuler, pp. 293-302) Chapter 27: Parliament: A Module for Parliamentary Procedure Software (Bayle Shanks and Dana Dahlstrom, pp. 303-307) Chapter 28: Decision Structure: A New Approach to Three Problems in Deliberation (Raymond J. Pingree, pp. 309-316) Chapter 29: Design Requirements of Argument Mapping Software for Teaching Deliberation (Matthew W. Easterday, Jordan S. Kanarek, and Maralee Harrell, pp. 317-323) Chapter 30: Email-Embedded Voting with eVote/Clerk (Marilyn Davis, pp. 325-327) Epilogue: Understanding Diversity in the Field of Online Deliberation (Seeta Peña Gangadharan, pp. 329-358). For individual chapter downloads, go to odbook.stanford.edu