A literature review of the use of Web 2.0 tools in Higher Education

This review focuses on the use of Web 2.0 tools in Higher Education. It provides a synthesis of the research literature in the field and a series of illustrative examples of how these tools are being used in learning and teaching. It draws out the perceived benefits that these new technologies appear to offer, and highlights some of the challenges and issues surrounding their use. The review forms the basis for a HE Academy funded project, ‘Peals in the Cloud’, which is exploring how Web 2.0 tools can be used to support evidence-based practices in learning and teaching. The project has also produced two in-depth case studies, which are reported elsewhere (Galley et al., 2010, Alevizou et al., 2010). The case studies focus on evaluation of a recently developed site for learning and teaching, Cloudworks, which harnesses Web 2.0 functionality to facilitate the sharing and discussion of educational practice. The case studies aim to explore to what extent the Web 2.0 affordances of the site are successfully promoting the sharing of ideas, as well as scholarly reflections, on learning and teaching

Comparing user experiences in using Twiki & Mediawiki to facilitate collaborative learning

This research seeks to determine the perceived effectiveness of using TWiki and MediaWiki in collaborative work and knowledge management; and to compare the use of TWiki and MediaWiki in terms of user experiences in the master’s level of study at the University of Hong Kong. Through a multiple case study approach, the study adopted a mixed methods research design which used both quantitative and qualitative methods to analyze findings from specific user groups in two study programmes. In the study, both wiki platforms were regarded as suitable tools for group work co-construction, which were found to be effective in improving group collaboration and work quality. Wikis were also viewed as enabling tools for knowledge management. MediaWiki was rated more favorably than TWiki, especially in the ease of use and enjoyment experienced. The paper should be of interest to educators who may want to explore wiki as a platform to enhance students’ collaborative group work.postprintThe 6th International Conference on Knowledge Management (ICKM 2009), Hong Kong, 3-4 December 2009. In Proceedings of ICKM, 2009, p. 1-1

Media Culture 2020: collaborative teaching and blended learning using social media and cloud-based technologies

The Media Culture 2020 project was considered to be a great success by all the partners, academics and especially the students who took part. It is a true example of an intercultural, multidisciplinary, blended learning experience in higher education that achieved it goals of breaking down classroom walls and bridging geographical distance and cultural barriers. The students with different skills, coming from different countries and cultures, interacting with other enlarges the possibilities of creativity, collaboration and quality work. The blend of both synchronous and asynchronous teaching methods fostered an open, blended learning environment, one that extended the traditional boundaries of the classroom in time and space. The interactive and decentralized nature of digital tools enabled staff and students to communicate and strengthen social ties, alongside participation in the production of new knowledge and media content. For students and lecturers, the implementation of social media and cloud platforms offered an innovative solution to both teaching and learning in a collaborative manner. By leveraging the interactive and decentralised capabilities of a range of technologies in an educational context, this model of digital scholarship facilitates an open and dynamic working environment. Blended teaching methods allow for expansive collaboration, whereby information and knowledge can be accessed and disseminated across a number of networked devices

The learning technologies of the future: technologies that learn?

Higher Education Institutions (HEIs) operate in a borderless and complex environment, abundant in potentially useful information. The Creating Academic Learning Futures (CALF) research project, carried out in partnership by the University of Leicester and University College Falmouth in the UK, involves the development of approaches and tools for structuring and filtering information, in order to facilitate institutional decision-making in participative and creative ways. One of the aims of the CALF project is to involve students in creating and exploring a variety of plausible ‘alternative futures’ for learning and teaching technologies in higher education. This paper discusses some of the issues that are emerging in the course of the research process and presents ideas for the future, grounded in and emergent from ‘student voices’ from the CALF research project. Students expected the technologies of the near future to enable them to become co-creators in their own education processes. The future scenarios imagined the rise of learning technologies which instead of becoming outdated with use, become more valuable as more user-generated content is invested, technologies which are truly learning in that they learn about their users and constantly morph/adapt to their users’ needs. Finally, increasing virtualisation was a recurrent theme across most student-generated scenarios. The paper concludes with a discussion of some of the strengths and limitations of using technologies for involving students in creative activities for generating future scenarios for higher education. The technologies used by the project enabled collaborative creative thinking across a broader spectrum of possibilities about the relationship between the present and the future of higher education

Teaching MBA Students the Use of Web2.0: The Knowledge Management Perspective

The new concepts and technologies of Web 2.0 attract researches in a variety of fields including education, business and knowledge management. However, while the Web 2.0 potential in the education discipline has been widely studied, in the management discipline the Web 2.0 business value has not been fully acknowledged. This research suggests an approach for teaching Web 2.0 concepts in a Knowledge Management (KM) course for MBA students, introducing the Web 2.0 potential within business context. The paper describes MBA students’ perceptions and attitudes regarding Web 2.0 concepts and how they evolved while being engaged in Web 2.0 practices. The findings indicate that most of the students were only partly aware of the Web 2.0 environments benefits at first, especially within organizational context. Moreover, for some of them, participating in the course’s social website required overcoming personal barriers. During the course, students gained new perspectives of the Web 2.0 phenomenon beyond its technological merits. Most of them acknowledged the potential of Web 2.0 within organizational context and embedded Web 2.0 principles in their KM final projects

ePortfolios: Mediating the minefield of inherent risks and tensions

The ePortfolio Project at the Queensland University of Technology (QUT) exemplifies an innovative and flexible harnessing of current portfolio thinking and design that has achieved substantial buy-in across the institution with over 23000 active portfolios. Robust infrastructure support, curriculum integration and training have facilitated widespread take-up, while QUT’s early adoption of ePortfolio technology has enabled the concomitant development of a strong policy and systems approach to deal explicitly with legal and design responsibilities. In the light of that experience, this paper will highlight the risks and tensions inherent in ePortfolio policy, design and implementation. In many ways, both the strengths and weaknesses of ePortfolios lie in their ability to be accessed by a wider, less secure audience – either internally (e.g. other students and staff) or externally (e.g. potential employees and referees). How do we balance the obvious requirement to safeguard students from the potential for institutionally-facilitated cyber-harm and privacy breaches, with this generation’s instinctive personal and professional desires for reflections, private details, information and intellectual property to be available freely and with minimal restriction? How can we promote collaboration and freeform expression in the blog and wiki world but also manage the institutional risk that unauthorised use of student information and work so palpably carries with it? For ePortfolios to flourish and to develop and for students to remain engaged in current reflective processes, holistic guidelines and sensible boundaries are required to help safeguard personal details and journaling without overly restricting students’ emotional, collaborative and creative engagement with the ePortfolio experience. This paper will discuss such issues and suggest possible ways forward

An investigation into how Web 2.0 technologies can be used to enhance the educational supervision of teachers

The concept of educational supervision has witnessed significant development in recent years and many studies in this field have demonstrated how computers and the internet have been employed in the process. However, the researcher has found no studies that examined the use of Web 2.0 online platforms and tools that promote interaction among users in educational supervision.The main purpose of this study is to examine the possibility of using Web 2.0 technologies in educational supervision in Saudi Arabia and investigate how these technologies can be used to enhance the educational supervision of teachers. In practical terms I planned to introduce Web 2.0 tools into the educational supervision process to support and enhance activities undertaken by supervisors and teachers.A small-scale four-stage development programme was run with groups of teachers and supervisors with the evaluation of that process making use of a mixed method approach to data collection. In the first stage interviews were held with seven supervisors and seven teachers, in order to explore the possibility of application, to build a picture and to enable me to become acquainted with data collection and analysis procedures and techniques. In the second stage, data was collected from 23 supervisors by focus group and questionnaire regarding the current usage of Web 2.0 technology in educational supervision and to examine how such technologies could facilitate supervisors’ work. In stages three and four, data was collected from thirty teachers through a pre-survey, followed by a Web 2.0 training programme and post-survey. The objectives in these stages were to study teachers’ usage of Web 2.0 technology and to evaluate the effect of the training programme in order to recognise and use the affordances of Web 2.0 tools for supervision.Teachers’ knowledge, awareness and confidence in relation to all of the tools were shown to have increased after the training programme, with the majority showing enthusiasm about employing this technology in educational supervision. The participants generally agreed that using Web 2.0 technologies in educational supervision is crucial and facilitated supervisors’ work

Implementing Web 2.0 in secondary schools: impacts, barriers and issues

One of the reports from the Web 2.0 technologies for learning at KS3 and KS4 project. This report explored Impact of Web 2.0 technologies on learning and teaching and drew upon evidence from multiple sources: field studies of 27 schools across the country; guided surveys of 2,600 school students; 100 interviews and 206 online surveys conducted with managers, teachers and technical staff in these schools; online surveys of the views of 96 parents; interviews held with 18 individual innovators in the field of Web 2.0 in education; and interviews with nine regional managers responsible for implementation of ICT at national level