Future bathroom: A study of user-centred design principles affecting usability, safety and satisfaction in bathrooms for people living with disabilities

Research and development work relating to assistive technology 2010-11 (Department of Health) Presented to Parliament pursuant to Section 22 of the Chronically Sick and Disabled Persons Act 197

Overcoming barriers and increasing independence: service robots for elderly and disabled people

This paper discusses the potential for service robots to overcome barriers and increase independence of elderly and disabled people. It includes a brief overview of the existing uses of service robots by disabled and elderly people and advances in technology which will make new uses possible and provides suggestions for some of these new applications. The paper also considers the design and other conditions to be met for user acceptance. It also discusses the complementarity of assistive service robots and personal assistance and considers the types of applications and users for which service robots are and are not suitable

Teaching DfA core knowledge and skill sets; experience in including inclusive design

The purpose of this document is twofold. Firstly it is to present the teaching pilots that were undertaken by members of the network, and describes the pilot setting and the material taught, as related to the taxonomy of Design for All knowledge and skill sets developed in previous deliverables. Each pilot indicates topics taught and to which categories of the taxonomy they belong. Furthermore, student expectations and reactions to the DfA teaching pilots are described by means of the information gained from questionnaires. In this way the taxonomy is evaluated by the teaching pilot experiences for robustness in completeness and usefulness. The second purpose of this exercise is to highlight best practices in, and possible obstacles and other challenges to implementing and maintaining of Design for All courses and modules in a range of higher education schemes, so that education policies and strategies may be informed accordingly. Both of these objectives help to further the work on recommendations for curriculum work on Design for All, in terms of content and in terms of sustainability

A Framework for Improving User Experience in Ambient Assisted Living

Ambient Assisted Living (AAL) refers to the integration of all kind of computerized devices into a home environment in order to provide their residents with a better quality of life. Information and Communication Technologies (ICTs) can empower the growing elderly population by providing them with a longer independence, security and a lifestyle enhancement. In order to solve the problems of accessibility to elderly users who might have cognitive, physical or other limitations, interchangeable or adaptive interfaces are required. Looking into the future, adaptive interfaces with intelligent agents, known as assistive environments, can act as a substitute for care and benefit elderly users by increasing their level of activity and quality of life. This paper proposes a framework for improving the user experience by designing adaptive interfaces to support elderly people living in smart environments. This framework has been developed through experience of designing user interfaces for elderly and disabled users gained while conducting the EU-funded EASY LINE+ project (no. 045515)

Ethical Engineering and Respect for The ‘Other’

Engineers have a very important role and responsibility in shaping modern society. Diversity amongst engineers is important in fulfilling this responsibility and ensuring that the creativity and needs of the whole population are taken account of. However, only a small percentage of engineers are female and very few of them are disabled. The paper discusses the experiences of women and disabled engineers in the context of othering and considers the way in which the existence of binary divides facilitates marginalisation and exclusion. It also discusses the need to involve end-users in design and development and education to encourage this, with a particular focus on disabled end-users

A flexible object orientated design approach for the realisation of assistive technology

This thesis contributes to a growing body of research conducted by the Interactive Systems Research Group (ISRG) at Nottingham Trent University within the fields of accessibility and accessible technologies. Core to this research is the exploration of how interactive technologies can be developed and applied as platforms for education, rehabilitation and social inclusion. To this end the group has been actively evolving the User Sensitive and Inclusive Design (USID) methodology for the design, development and evaluation of accessible software and related technologies. This thesis contributes to the further development of the USID method with a focus on its application for the design of assistive technology

A case study using a methodological approach to developing user interfaces for elderly and disabled people

In this paper, we present a case study on the development of interfaces for elderly and disabled users. The domain of the case study was situated in the home environment, where we focused on producing affordable technologies to enable users to interact with and to control home appliances. We have developed ambient user interfaces that are integrated in familiar home artefacts, such as televisions and digital picture frames. These interfaces are connected remotely to a home network and are adaptive to users’ expected increasing physical and cognitive needs. To support the development of the project, we created a novel methodology that is grounded in the ethical issues associated with a project of this nature. Our success with it has led to us presenting it here as a practical approach to developing user interfaces for a range of interactive applications, especially where there may be diverse user populations. This paper describes our journey through this project, how the methodology has been used throughout and the development of our user interfaces and their evaluation

A holistic review and framework for sustainable business models for assisted living technologies and services

Despite heavy investment in health and social care sectors in the UK, large scale deployment of assisted living technologies and services (ALTS) continues to face significant obstacles, and the lack of sustainable business models (BM) is widely regarded as one of the greatest hindrances. Based on a systematic review of previous studies, this paper identifies current trends in digital technologies and how they are used in assisted living. We categorise and analyse these technologies and through the lens of diffusion of innovation theory (DOI), we review the concepts and frameworks of BM as used in the literature to suggest conceptual frameworks for sustainable BMs for scalable ALTS in digital economy. This is expected to help in reducing the pressure on the already stretched health and social care services in the UK and other similar economies. Our approach suggests that BM canvas and DOI innovation diffusion characteristics are complements, not substitutes

Simplicity, consistency, universality, flexibility and familiarity: the SCUFF principles for developing user interfaces for ambient computer systems

This paper describes the user interface design, and subsequent usability evaluation of the EU FP6 funded Easyline+ project, which involved the development of ambient assistive technology to support elderly and disabled people in their interaction with kitchen appliances. During this process, established usability design guidelines and principles were considered. The authors’ analysis of the applicability of these has led to the development of a new set of principles, specifically for the design of ambient computer systems. This set of principles is referred to as SCUFF, an acronym for simplicity, consistency, universality, flexibility and familiarity. These evaluations suggest that adoption of the SCUFF principles was successful for the Easyline+ project, and that they can be used for other ambient technology projects, either as complementary to, or as an alternative to more generic and partially relevant principles